Experts Reviews · Company report
Stanley Steemer logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Stanley Steemer

Xenia, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 17 carpet installers · 4.9★ from 3,820 Google reviews

Report card

Percentile vs other carpet installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stanley Steemer is better than 91% of carpet installers.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stanley Steemer is better than 90% of carpet installers.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stanley Steemer is better than 92% of carpet installers.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of carpet installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stanley Steemer is better than 100% of carpet installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stanley Steemer is better than 100% of carpet installers.A
100

Reviews for your job

Customers hired Stanley Steemer for 8 kinds of job.

Stanley Steemer for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.335
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$500+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.99%

All 335 Google reviews tagged “Pet stain & odor removal” · showing 100

Linda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 22 hours ago★★★★★

I haved used the Beavercreek Stanley Steemer repeatedly to clean carpets, upholstery, air ducts, and color seal grout. This franchise has always given me great service from a courteous and professional staff.

Paid $500+Reasonable priceArea rug cleaningGeneral carpet cleaningPet stain & odor removal
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Great job with exceptional attention to detail and customer service!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
xonerale5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Always been excellent job well done, and will keep using them.

Paid $50–100Reasonable priceGeneral carpet cleaningPet stain & odor removalArea rug cleaning
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

The guys were very professional and personable! They were on time, communicative and thorough! Would highly recommend!

Paid $450–500Great priceUpholstery cleaningCarpet cleaningPet stain & odor removal
Moira4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Christopher and Andrew were very professional. They worked hard and communicated well. I highly recommend them and Stanley Steemer for your cleaning needs!

Paid $500+Great priceFlood cleanupGeneral carpet cleaningPet stain & odor removal
Gretchen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

They were very friendly and respectful. They got some pretty tough stains out, Which saved me a lot and buying new carpet

Paid $200–250Great priceCarpet cleaningPet stain & odor removal
Ed7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Just had 4 rooms carpet cleaned and Aaron did a fantastic job explaining everything up front and following through with everything Stanley Steamer should be proud to have Aaron on there team.

Paid $300–350Reasonable priceCarpet cleaningPet stain & odor removal
Melanie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast, efficient, friendly and professional. Basement and stair carpets cleaned. Took advantage of yearly service special.

Paid $500+Reasonable priceCarpet cleaningPet stain & odor removal
SandraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service- James was superb cleaner, great communicator and did not try to pressure to sell extra. Upholstery cleaned and scotchguarded Carpets cleaned

Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Matt9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Robert from Stanley Steemer did an excellent job at cleaning the carpets in my house. Very professional and efficient. Will use Stanley Steemer again.

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Zeke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Robert literally saved me today, my floors look an feel so much better i am absolutely so thankful he came today!! I will be requesting him every time an highly highly recommend him to anyone! He's absolutely the best!!

Paid $500+Reasonable priceFlood restorationCarpet steam cleaningUpholstery cleaning
KristyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

D'Angelo did an amazing job on our carpets. He was sure to provide service with a smile. I will be requesting him for all our future services. He is the best technician that I have had yet! Highly recommend Stanley Steemer and D'Angelo for your next service. You will be sure glad to have him as your technician.

Customer photo from Kristy's reviewCustomer photo from Kristy's reviewCustomer photo from Kristy's review
General carpet cleaningCarpet cleaningPet stain & odor removal
LeahLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Have had less than stellar experiences previously but am really pleased with the care our home was treated with today by Jodey who turned a previous 2 star experience into 5 stars. It’s clear he’s a hard worker and cares a lot about providing excellent service. Our family will will definitely be specifically recommending him to everyone we know!

Paid $100–150Great priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
Heidi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

James was amazing! Personable, knowledgeable, and very efficient. I am STUNNED by the transformation in my carpets! They look new again! I am also glad he gave me the information about the extra room cleaning you can subscribe to.

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
SherryLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent job! Carpet looks brand new! Will definetely use you again..but I want Jefferey. He was awesome! So thorough and Qatar aà

Carpet steam cleaningUpholstery cleaningPet stain & odor removal
NancyLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

James S. - Excellent job! Answered all our questions. Very professional, thorough, and respected our possessions. They spent alot of time with us. I will definitely have them back.

Carpet steam cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Ernest7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The service i recieved from Stanley Steamer was exceptional

Paid $300–350Reasonable priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Karina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very kind and respectful. Great work! Exactly what I asked for. Definitely recommend.

Paid $150–200Great priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
PJ7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Nathan and Trevor did a great job - they went above and beyond!! Even cleaned a couple of throw rugs, which I did not ask them to do. Had a horrible mess due to a water leak. Very professional, friendly and knowledgeable.

Paid $250–300Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Rhonda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Both of the cleaners were very polite, explained everything they were doing and managed to upsell me! Definitely worth the money. My coych and both chairs look amazing 👏

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Kyrstyn13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Our carpets look amazing thanks to Caydon! We will absolutely be requesting him next time we need them done again. Thank you so so much Caydon at Stanley Steamer (:

Carpet steam cleaningCarpet cleaningPet stain & odor removal
Lauren4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Robert was both professional and friendly

Paid $150–200Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Candy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Landon was very polite and had me look at each area as it was done . Very knowledgeable as there were some stains that needed treatment. I would recommend him.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal
Peggy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had older Carpet in my house and the Stanley steamer crew done a wonderful job way surpass my expectations on cleaning and Alan our technician was wonderful

Paid $150–200Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Martha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

They accommodated me on short notice. Ryan was very nice and polite and explained what he would be doing. I will definitely use them in the future.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Professional, organized, efficient. Did a wonderful job especially with the pet stain removal and stairs! I even added some extra services he recommended. If you go with Stanley steamer, you won’t be disappointed.

Paid $300–350Great priceCarpet cleaningPet stain & odor removal
Amber2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Robert was great ! He was so kind and went above and beyond for us. We have dogs, a baby, and a toddler. Robert really took his time cleaning our carpets to ensure they were safe for our children and we appreciate him for that.

Paid $250–300Reasonable priceCarpet cleaningPet stain & odor removal
LauraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Robert went above and beyond my expectations in cleaning our carpets. Between all the rain, grandchildren and dog traffic it was a mess and now it looks brand new. Be sure to ask for Robert next time you schedule Stanley Steamer. You won’t be sorry. He truly cares about doing his best.

General carpet cleaningCarpet cleaningPet stain & odor removal
lynne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

James was very professional, friendly and proficient. My carpet looks amazing!

Paid $150–200Reasonable priceCarpet steam cleaningPet stain & odor removal
JMT2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

James did an amazing job. He was very conscientious and took time to address every area of concern with each carpeted room and the steps in our home. I appreciate his hard work and how good my carpets look now. Thank you!

Reasonable priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
Brenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The cleaning technician Christopher was great. He was very professional and friendly. He explain how the process of the carpet cleaning works and what he was going to do, how long it would take and it was a wonderful experience.

Reasonable priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
BenjaminLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional service Tech cleaning was very thorough very pleased with the outcome the deodorizing and cleanliness

Paid $100–150Reasonable priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
Marilyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

D’Angelo, was very friendly and polite. He did his job very professionally. I will ask for him the next time We need Stanley Steamer.

Reasonable priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
Tonya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

James and Landon provided excellent service

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removalService not listed
Bruce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We were very satisfied. James shade our technician was unbelievable. He was very courteous and thorough. We have actually never experienced customer service and workmanship like they provided for us. Too bad all companies don’t provide that. Way to go Stanley Steemer.

Paid $500+Reasonable priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
Suzette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Allen was very professional and thoroughly explained what he would be doing and what to do after he finished to ensure we got the best results from the cleaning and deodorizing of the carpet and upholstery. It was an easy process and quicker than we expected.

Paid $250–300Reasonable priceUpholstery cleaningCarpet cleaningPet stain & odor removal
PatrickLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Great job. Showed up within time window. ID'd spot areas, worked diligently till completion. Ensured customer satisfaction. Outstanding customer service thought scheduling, service and payment. James and Tyler were great!

Paid $400–450Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jason10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Top notch. It was a pleasure having Robert and Aaron over today.

Paid $200–250Reasonable priceGeneral carpet cleaningCarpet cleaningPet stain & odor removal
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Excellent experience! Very knowledgeable, listened to my requests, and did a great job!

Reasonable priceCarpet steam cleaningPet stain & odor removal
Walter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great customer service, they knew their job and they were here on time and completed the job in a reasonable time. Will use Stanley steamer again.

Paid $450–500Reasonable priceGeneral carpet cleaningPet stain & odor removalService not listed
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I am so happy with the carpet cleaning service as usual. Robert Turner is the best. He always makes sure to do a great job and that im completely satisfied with his work. I highly recommend him and Stanley Steemer!

Reasonable priceCarpet cleaningPet stain & odor removal
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent service. Mine was not a easy job, so much better than expected.

Paid $250–300Great priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Miracle workers! They arrived promptly and ready to go. My carpets and sectional look amazing. This team is professional, friendly and take pride in their work. If you’re looking to get your carpets cleaned, request these guys!!

Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

James and Reggie did an amazing job cleaning our hardwood and kitchen floors. They were both very personable and professional and we would recommend them to friends and family. We are very thankful for their quick and efficient service.

Paid $500+Great pricePet stain & odor removalService not listed
ValerieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

RJ cleaned our carpets today and he is amazing. He is personable and takes pride in his work and makes my very worn carpets look the best they can look! He is great!!

Paid $250–300Reasonable priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
Johnsons1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nathan was wonderful! He was very friendly and did a fantastic job with our carpet. He took his time and was very professional. Will definitely ask for him next time.

Paid $200–250Reasonable priceGeneral carpet cleaningPet stain & odor removal
Sally14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great friendly service and great job cleaning my furniture!

Paid $400–450Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
SusanLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

I only trust Stanley Steemer. I've never had a bad experience. Their employees are always very friendly and professional. Aaron and Allen were great.. They explained specific services clearly and concisely.

Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Holly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very professional and explained what they were doing and explained the different options that were available.

Paid $500+Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
BlackLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★

now that my carpet is dry it looks AWFUL… I’d like someone to come back.. I paid good money someone please contact me Edit: Stanley steemer came back and cleaned my carpets free of charge. I had Frankie or Frank something like that… he did a Good job but what upset me about him was the Racist remark he made about…

Customer photo from Black's review
Paid $250–300Great priceGeneral carpet cleaningPet stain & odor removal
JJLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Service man was professional and courteous. Got the job done and more. Helped move furniture.

Reasonable priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Sierra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Robert and D’Angelo were great! We have four pets and the living room looked and smelled brand new after the cleaning. Would highly recommend!

Paid $100–150Great priceCarpet cleaningPet stain & odor removal
TamiLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My area rugs and furniture look awesome!!! Thank you Reg for all that hard work!!!!!

Paid $400–450Reasonable priceUpholstery cleaningPet stain & odor removalArea rug cleaning
Shaun6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Fast service and friendly techs. They did a great job.

Paid $150–200Reasonable priceCarpet steam cleaningPet stain & odor removal
Cindy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Chris was very professional and careful moving the items in my house. He cleaned my carpet and my furniture and even clean my wood floors when I asked if he would have time

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Mikala1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Nathan was awesome -- friendly, professional, knowledgeable, thorough. 10/10, would request him again!

Paid $500+Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
GregLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Anthony and D’Angelo were very friendly and professional. So impressed with them both. Would definitely ask for them again when needing cleaning services. Being in the customer service industry for 30+ years I could not have asked for 2 gentleman I would highly recommend.

Paid $450–500Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
ClareLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Stanley Steemer did a great job cleaning and deodorizing three bedroom wall-to-wall carpets and one area rug today. Tyler arrived promptly and was friendly and helpful! I have used Stanley Steemer many times and have always been satisfied with the results.

Paid $100–150Carpet cleaningPet stain & odor removalArea rug cleaning
GingerLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Christopher Taylor was our technician today and did an amazing job. He was on time, great communication prior to the appointment. Once he arrived he met all of our expectations, actually he went above what we expected. Furniture and carpet looks brand new.Very professional and answered all of questions, very…

Paid $150–200Great priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Adrienne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had discovered a widespread cat urine mess in my basement from a stray cat that got into my home. My basement is finished with carpeting. I was devastated! Stanley Steemer came to my rescue! Chris was very professional and hard working. He was able to remove the stains and used an enzyme remover and deodorized the…

Paid $500+Reasonable priceCarpet steam cleaningPet stain & odor removal
SusanLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is an old approval rating that never posted,: John and Bill arrived within the time allotted. I had called earlier in the day to inquire a more exact time and asked that they come in the middle of the timeframe if possible. They accommodated me perfectly. While at my home the men told me what they were going to…

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
TheresaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Chris and Bailey did an outstanding job getting spots out of carpets! Also got long term stains out of furniture. He was friendly and thorough.

Paid $500+Great priceGeneral carpet cleaningUpholstery cleaningPet stain & odor removal
Sara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Chris was great he was respectful and informative. Great service!

Paid $400–450Reasonable priceGeneral carpet cleaningPet stain & odor removal
Woodrow6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Mr Jackson did a fantastic job. This time I had him clean both the carpet and the tile in the bathroom ....20 years of grime in the grout and it looks new ! Can't wait till my wife gets home from work to see it !

Paid $200–250Reasonable priceCarpet steam cleaningPet stain & odor removal
Estell7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

William and Dalton are the dynamic duo! . Very professional, hardworking and accommodating, They arrived at my home introduced themselves and immediately surveyed the areas that I wanted done. Noted my instructions for extra treatment in the heavy traffic areas and they worked around my family to get the job done…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal
Maryann12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always does an excellent job! He’s the best and always goes the extra mile! Took care of a problem for me with all his usual excellence. Please make Anthony my new regular guy!

Paid $1–50Reasonable priceGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
AnthonyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alan was very professional, on-time, and did a detailed demonstration of one of the cleaning products he was uncertain if it would work. Also, the cleaning exceeded expectations with stain removal.

Paid $450–500Reasonable priceCarpet steam cleaningPet stain & odor removal
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dalton did a most excellent job! He was professional and courteous explaining all the steps he would be taking to leave my carpets cleaned and refreshed. Highly recommend!

Paid $300–350Great priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Personable, professional, efficient and precise.

Paid $250–300Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Connie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had Stanley Steemer come and clean carpet in two rooms and then take 9 carpets to be cleaned off site. D'Angelo was the technician, he took the time to really understand what I wanted. He was so patient and took his time to make sure everything was done perfectly. I highly recommend Stanley Steemer and D'Angelo…

Paid $500+Reasonable priceCarpet cleaningPet stain & odor removalArea rug cleaning
PamelaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Robert did a great job. We added rooms and areas when he arrived. He clearly communicated the price and the services offered. He stayed very late making sure the job was finished. He was personable and professional

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaningCarpet cleaning
Lula2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional polite did a great job and I would recommend them to anyone

Paid $200–250Great priceCarpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Professionalism
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

William remembered our carpet areas and clean them great again!

Paid $100–150Reasonable priceFlood cleanupGeneral carpet cleaningPet stain & odor removal
kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Anthony was terrific! So friendly, so professional, and very thorough. He made the area rug cleaning experience actually pleasant! Would love to have him back in the future for carpet and furniture.

Paid $200–250Reasonable pricePet stain & odor removalArea rug cleaning
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The guys were super, explained everything they were doing p, and did a great job. Well done.

Reasonable priceGeneral carpet cleaningCarpet cleaningPet stain & odor removal
Marilyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Andrew was very thorough and let us know exactly what he was doing. He cleaned carpet that had stains and a leather chair for my Aunt & we are extremely happy with the results.

Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Tamara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

RJ & Frankie were very Professional and explained everything in great detail. Our carpet and hardwood floors look Amazing. Very polite and we will be asking for them by name for our next cleaning. Thank You so much!!!

Great priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
Samantha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Ryan was very professional and did an amazing job cleaning our carpets and ensuring we were taken care of.

Great priceCarpet steam cleaningPet stain & odor removal
CandyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Robert is the best tech I've had. Hetakes extra care of your carpet and personal property. Reviewed and explained everything with me, offered solutions and very patient. I will be requesting him moving forward. The exemplary service I received from Robert is why I renewed my maintenance contract. Definitely recommend Robert and Stanley Steemer.

Great priceCarpet steam cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Frankie and Kellen were polite, pleasant, knowledgeable, efficient, and thorough. They taught me some things about my carpet and furniture to help me keep my property clean and healthy.

Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Ken7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The service was done in a reasonable amount of time, the cushions look new again, I just hate how much it cost, and the cats to come back and do it again.

OverpricedPet stain & odor removal
paulLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

So the carpet is 25 years old so I didn't expect much but I was impressed on how much better it looked afterwards.

Great priceCarpet steam cleaningPet stain & odor removal
Brenda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

John and David were outstanding! Professional and personable. Great customer service. They did a great job. The carpet looks new ! Pet stains gone. Couldn’t have been more pleased. I will use your services again because of your great staff. 6/4/25 Robert and Bailey were amazing! The carpet looks brand new. They…

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Rebecca6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Original service was done on Friday, noticed some lingering issues over the weekend that the first treatment didn’t quite resolve, the company was happy to send another truck out ASAP to resolve the problem at no additional cost. Both technicians were friendly and efficient. I was particularly impressed with the…

Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Sun9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Robert was personable, timely, efficient and did a great job! We appreciate the care he took with our carpet and furniture.

Carpet steam cleaningUpholstery cleaningPet stain & odor removal
TanishaLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

First let me say Stanley Steemer is prompt. I received a call and text message informing me that the technician was on site. Then I opened my door to Mr. Turner who did an excellent job. He was professional and friendly. Also, he informed me about cost saving specials I will definitely be taking advantage of for my…

Reasonable priceCarpet steam cleaningGeneral carpet cleaningCarpet cleaning
Marie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very impressed with this company. They were great with informing me of my appointment, their reminder system was great, and they let me know when the tech was coming. My tech Tyler and Nathan was amazing. They were professional, friendly, and did an AMAZING job. They were very informative and I will for sure use this company again!

Carpet steam cleaningPet stain & odor removal+ Quality+ Professionalism
FrankLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Timely, friendly and professional team. Cleaned carpets to my satisfaction. Placed furniture to keep dog off the carpets after being cleaned.

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
RoxzelleLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Quick and efficient work, professional employees.

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
CurtLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Robert from Stanley Steemer did a thorough job on our carpet. He was very courteous, professional and we will request him for future visits. He is a very hard worker and extremely polite too. Our carpet looks new again.

General carpet cleaningPet stain & odor removalArea rug cleaning+ Responsiveness+ Punctuality+ Quality
DonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

As usual Stanley Steamer does a nice job cleaning the carpets. The only tale away was for some reason they only send out one guy now instead of two. That seems to be a bad idea as this is a two man job.

Carpet steam cleaningGeneral carpet cleaningCarpet cleaning+ Responsiveness+ Punctuality+ Quality
John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My mother in law is happy. That makes me happy. Great job. Nathan made sure we liked the job. Tell him thanks for a great job.

Carpet steam cleaningPet stain & odor removal+ Quality+ Professionalism
arlethaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The Stanley Steamer staff demonstrated exceptional customer service. Nick was exceptional and fast and thorough! I had deep stains from my cat but Nick made my carpets look and smell brand new!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
EliseLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

He was very friendly and helpful the entire process. He took his time to make sure the carpet looked as good as possible and asked a few times during the process if it was up to my standards. I am very appreciative!

Carpet steam cleaningGeneral carpet cleaningCarpet cleaning+ Responsiveness+ Punctuality+ Value
Joseph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jeffery did a fantastic job. He steam cleaned carpet, a recliner and vinyl flooring. He arrived on time and completed the scheduled work in a timely manner

General carpet cleaningPet stain & odor removal
Terry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Kahlil was fantastic. Great job, nice young man. Very knowledgeable and efficient. Our furniture and carpet look and smell fantastic. Thank you Kahlil!

Carpet steam cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Value
Dawn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Anthony was my technician and he was very knowledgeable, professional and courteous. He did a great job on my carpet in the basement. Great job and great service!!!

Carpet steam cleaningArea rug cleaningPet stain & odor removal
JoeLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent service, professionalism, and workmanship. Bought the yearly service plan! Update: Nathan did a really great job!! 10/10 prefer him!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
Jonathan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Highly recommended, they picked up the stains quick and was very professional, quick, efficient and friendly.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Jenny11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I had EXCELLENT service to day from Stanley Steemer. There were food stains on my couch and chair that were difficult to remove. After the treatment from Stanley Steemer, the stains VANISHED and the furniture looks like NEW! So happy with this service and I will use them again in the future.

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more pet stain & odor removal reviews (235 more) →

Price

$240-7% vs typical carpet installers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 64%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Carpet steam cleaning904$158–$327
General carpet cleaning782$170–$447
Pet stain & odor removal335—
Upholstery cleaning297$207–$360
Area rug cleaning159$219–$705
Carpet cleaning108$176–$385
HVAC duct & vent cleaning70$482–$1.1k
Flood cleanup15$126–$235

Compare with