How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
Xenia, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 17 carpet installers · 4.9★ from 3,820 Google reviews
Report card
Percentile vs other carpet installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for upholstery cleaning
Clear ✕All 299 Google reviews tagged “Upholstery cleaning” · showing 40
I haved used the Beavercreek Stanley Steemer repeatedly to clean carpets, upholstery, air ducts, and color seal grout. This franchise has always given me great service from a courteous and professional staff.
Great job with exceptional attention to detail and customer service!
The guys were very professional and personable! They were on time, communicative and thorough! Would highly recommend!
The guys did an amazing job! Very professional, knowledgeable and swift🥰
Chris and Aaron was so very nice and Professional! They both did a Fantastic job with my carpets and furniture and my carpets look brand new and house smells so good! Thank you Chris and Aaron!
Logan did a satisfactory job Very professional and a nice person. Logan took care of all my needs Thanks for an outstanding job. Will use Stanley steamer again
Excellent service- James was superb cleaner, great communicator and did not try to pressure to sell extra. Upholstery cleaned and scotchguarded Carpets cleaned
Logan was awesome and very informative.
Robert literally saved me today, my floors look an feel so much better i am absolutely so thankful he came today!! I will be requesting him every time an highly highly recommend him to anyone! He's absolutely the best!!
It wasn’t a good job that’s all I have to say . To have professional equipment and good 200 he could’ve done a lot better and I don’t think he tried . The price willing be bad if the job matched the price.
Excellent job! Carpet looks brand new! Will definetely use you again..but I want Jefferey. He was awesome! So thorough and Qatar aà
James S. - Excellent job! Answered all our questions. Very professional, thorough, and respected our possessions. They spent alot of time with us. I will definitely have them back.
James was an excellent representative for Stanley. He did an excellent job.
The service i recieved from Stanley Steamer was exceptional
Best $160 I've spent recently. Carpet almost looks new Nathan was very thorough and efficient.
Both of the cleaners were very polite, explained everything they were doing and managed to upsell me! Definitely worth the money. My coych and both chairs look amazing 👏
Great job!
Thanks for professionally cleaning and protecting my carpets and furniture! Both men were very caring with my home and I would highly recommend them!
William and Robert arrived on time and were very professional. They had the cleaning done in no time.
Landon was very polite and had me look at each area as it was done . Very knowledgeable as there were some stains that needed treatment. I would recommend him.
James was great asking about concerns and took care of all my issues with cleaning furniture
They accommodated me on short notice. Ryan was very nice and polite and explained what he would be doing. I will definitely use them in the future.
My husband spilled red candle wax (of all colors) on our fairly new recliner. I was heart sick, and tried a few times to remove it, but was unsuccessful. Called Stanley Steamer, and D’Angelo came out, and worked until he removed it all, and my chair looks like new again. D’Angelo does a great job, and I highly recommend him. Great service!!! 💕
Very professional. Spectacular job!
D’Angelo did an amazing job on our furniture! With pets and kids we were in need of a refresh. D’Angelo was super professional, prompt and friendly 🤗
Robert was Very professional, quick, and provided tips on how to keep the carpets clean!
Aaron was very professional, efficient and a great salesman. The added services he addressed were spot on and appreciated.
Guys did a very thorough job. We will be calling them again!!
Allen was very professional and thoroughly explained what he would be doing and what to do after he finished to ensure we got the best results from the cleaning and deodorizing of the carpet and upholstery. It was an easy process and quicker than we expected.
Great experience. William and James were outstanding Technicians. Both were professional & very knowledgeable. Both were very patient and helpful in answering all of my questions and in fully explaining the process. We will definitely be using Stanley Steamer again.
Jimmy is 5 stars +. We only use him as our tech. Never have to wonder who is coming to our door or what the service will be like. We know!! We use the annual contract option. Also use Stanley Steemer for duct cleaning. Have always been completely satisfied.
Prompt, very courteous and polite, explained what he would be doing, offered additional services I may be interested in but not pushy.
First service that refused to remove their gross snow covered boots when coming to clean on my WHITE carpet. They said “we cannot take them off and we are not allowed to wear booties, we will wipe up whatever after we are done” but obviously you cannot wipe up a dirty white carpet. It’s very disrespectful to come…
The best thanks!
Miracle workers! They arrived promptly and ready to go. My carpets and sectional look amazing. This team is professional, friendly and take pride in their work. If you’re looking to get your carpets cleaned, request these guys!!
Anthony and Bailey did a great job cleaning my sofa and chair very professional and explained all details
Another job well done by Stanley Steamer...the two gentlemen that came today 12.29.25 did an excellent job cleaning my upholstery! They were helpful and professional. Same excellent service I always receive from Stanley Steamer, who does the best carpet cleaning of all carpet cleaners I have used in Cincinnati.
Great service and the guys were very knowledgeable! Would use again!
James was great! My couch looks so good. I would highly recommend Stanley Steemer and James!
James did a wonderful job! He is very professional, friendly and thorough! Very happy with the service!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 904 | $158–$327 |
| General carpet cleaning | 782 | $170–$447 |
| Pet stain & odor removal | 335 | — |
| Upholstery cleaning | 297 | $207–$360 |
| Area rug cleaning | 159 | $219–$705 |
| Carpet cleaning | 108 | $176–$385 |
| HVAC duct & vent cleaning | 70 | $482–$1.1k |
| Flood cleanup | 15 | $126–$235 |
