How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREStanley Steemer
Xenia, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 17 carpet installers · 4.9★ from 3,820 Google reviews
Report card
Percentile vs other carpet installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Stanley Steemer for 8 kinds of job.
Stanley Steemer for upholstery cleaning
Clear ✕All 299 Google reviews tagged “Upholstery cleaning” · showing 100
I haved used the Beavercreek Stanley Steemer repeatedly to clean carpets, upholstery, air ducts, and color seal grout. This franchise has always given me great service from a courteous and professional staff.
Great job with exceptional attention to detail and customer service!
The guys were very professional and personable! They were on time, communicative and thorough! Would highly recommend!
The guys did an amazing job! Very professional, knowledgeable and swift🥰
Chris and Aaron was so very nice and Professional! They both did a Fantastic job with my carpets and furniture and my carpets look brand new and house smells so good! Thank you Chris and Aaron!
Logan did a satisfactory job Very professional and a nice person. Logan took care of all my needs Thanks for an outstanding job. Will use Stanley steamer again
Excellent service- James was superb cleaner, great communicator and did not try to pressure to sell extra. Upholstery cleaned and scotchguarded Carpets cleaned
Logan was awesome and very informative.
Robert literally saved me today, my floors look an feel so much better i am absolutely so thankful he came today!! I will be requesting him every time an highly highly recommend him to anyone! He's absolutely the best!!
It wasn’t a good job that’s all I have to say . To have professional equipment and good 200 he could’ve done a lot better and I don’t think he tried . The price willing be bad if the job matched the price.
Excellent job! Carpet looks brand new! Will definetely use you again..but I want Jefferey. He was awesome! So thorough and Qatar aà
James S. - Excellent job! Answered all our questions. Very professional, thorough, and respected our possessions. They spent alot of time with us. I will definitely have them back.
James was an excellent representative for Stanley. He did an excellent job.
The service i recieved from Stanley Steamer was exceptional
Best $160 I've spent recently. Carpet almost looks new Nathan was very thorough and efficient.
Both of the cleaners were very polite, explained everything they were doing and managed to upsell me! Definitely worth the money. My coych and both chairs look amazing 👏
Great job!
Thanks for professionally cleaning and protecting my carpets and furniture! Both men were very caring with my home and I would highly recommend them!
William and Robert arrived on time and were very professional. They had the cleaning done in no time.
Landon was very polite and had me look at each area as it was done . Very knowledgeable as there were some stains that needed treatment. I would recommend him.
James was great asking about concerns and took care of all my issues with cleaning furniture
They accommodated me on short notice. Ryan was very nice and polite and explained what he would be doing. I will definitely use them in the future.
My husband spilled red candle wax (of all colors) on our fairly new recliner. I was heart sick, and tried a few times to remove it, but was unsuccessful. Called Stanley Steamer, and D’Angelo came out, and worked until he removed it all, and my chair looks like new again. D’Angelo does a great job, and I highly recommend him. Great service!!! 💕
Very professional. Spectacular job!
D’Angelo did an amazing job on our furniture! With pets and kids we were in need of a refresh. D’Angelo was super professional, prompt and friendly 🤗
Robert was Very professional, quick, and provided tips on how to keep the carpets clean!
Aaron was very professional, efficient and a great salesman. The added services he addressed were spot on and appreciated.
Guys did a very thorough job. We will be calling them again!!
Allen was very professional and thoroughly explained what he would be doing and what to do after he finished to ensure we got the best results from the cleaning and deodorizing of the carpet and upholstery. It was an easy process and quicker than we expected.
Great experience. William and James were outstanding Technicians. Both were professional & very knowledgeable. Both were very patient and helpful in answering all of my questions and in fully explaining the process. We will definitely be using Stanley Steamer again.
Jimmy is 5 stars +. We only use him as our tech. Never have to wonder who is coming to our door or what the service will be like. We know!! We use the annual contract option. Also use Stanley Steemer for duct cleaning. Have always been completely satisfied.
Prompt, very courteous and polite, explained what he would be doing, offered additional services I may be interested in but not pushy.
First service that refused to remove their gross snow covered boots when coming to clean on my WHITE carpet. They said “we cannot take them off and we are not allowed to wear booties, we will wipe up whatever after we are done” but obviously you cannot wipe up a dirty white carpet. It’s very disrespectful to come…
The best thanks!
Miracle workers! They arrived promptly and ready to go. My carpets and sectional look amazing. This team is professional, friendly and take pride in their work. If you’re looking to get your carpets cleaned, request these guys!!
Anthony and Bailey did a great job cleaning my sofa and chair very professional and explained all details
Another job well done by Stanley Steamer...the two gentlemen that came today 12.29.25 did an excellent job cleaning my upholstery! They were helpful and professional. Same excellent service I always receive from Stanley Steamer, who does the best carpet cleaning of all carpet cleaners I have used in Cincinnati.
Great service and the guys were very knowledgeable! Would use again!
James was great! My couch looks so good. I would highly recommend Stanley Steemer and James!
James did a wonderful job! He is very professional, friendly and thorough! Very happy with the service!
Nathan was great!! Would definitely use his services again, professional , thorough, friendly!!
Everything is clean, however gate was left opened and I can not chase my dog. It made me unhappy. Also the crew is always trying to sell me a plan.
Great friendly service and great job cleaning my furniture!
Dalton was fantastic and everything looks great. The cost was high but worth it.
Great service, friendly, on time and thorough! Would recommend this service and technician to anyone!
James was very professional. He explained what I needed done to my furniture and how he was going to do it. He did it in a Very courteous professional way. I would recommend Stanley steamer and definitely James for all your cleaning needs
Anthony was fabulous.
My area rugs and furniture look awesome!!! Thank you Reg for all that hard work!!!!!
Chris was very professional and careful moving the items in my house. He cleaned my carpet and my furniture and even clean my wood floors when I asked if he would have time
Nathan was awesome -- friendly, professional, knowledgeable, thorough. 10/10, would request him again!
Excellent customer service. Christopher was prompt, answered all questions, took his time and carefully cleaned all areas. I had a coffee stain trail over 10 ft long that was on the carpet for over 3 weeks. Christopher was able to clean it right up! Always a pleasure having our carpets serviced by Stanley Steemer!
Great service, super friendly, and professional workers. Thank you!
Anthony did a fantastic job. Very personable. Will be asking for him again.
Super service, the team was very knowledgeable! Very happy with the results and highly recommend!!
Ryan did an outstanding job for us and we appreciate 👏 him
Anthony and D’Angelo were very friendly and professional. So impressed with them both. Would definitely ask for them again when needing cleaning services. Being in the customer service industry for 30+ years I could not have asked for 2 gentleman I would highly recommend.
Christopher Taylor was our technician today and did an amazing job. He was on time, great communication prior to the appointment. Once he arrived he met all of our expectations, actually he went above what we expected. Furniture and carpet looks brand new.Very professional and answered all of questions, very…
Chris and Bailey did an outstanding job getting spots out of carpets! Also got long term stains out of furniture. He was friendly and thorough.
Stanley Steamer Beavercreek, Ohio, employee Chris, worked all day on our whole-house rugs, wood floors, and bathroom tile areas to make them look like new. Chris had excellent communication skills, explaining the cleaning and protective chemicals he was using. He checked in with us each time he finished an area to…
Ryan and Aaron were so helpful and informative before, during and after the service. They listened carefully to our needs and thoroughly discussed options before they began, and had us check over their work throughout their time here. Will definitely have them back out for regular cleanings.
Nathan and Chris did a great job. Got out a lot of spots. Couch came out nice.
Nathan did a great job. We have had a troublesome area and he paid particular attention to it this time, and got it clean. Gave us hints how to protect that area in the future to prolong the carpet. So thankful. Would love to have him back for the next time.
Robert did a superb job. He was polite and very thorough. Very hard, diligent worker.
This team was so friendly and very thorough! They didn't rush through anything and took their time to identify some additional problem areas to consider. I will never use any other company!
Super nice and super quick, and efficient!
Robert did a great job. We added rooms and areas when he arrived. He clearly communicated the price and the services offered. He stayed very late making sure the job was finished. He was personable and professional
Robert did a terrific job cleaning my carpet. It looks great! He rates a 10! I would recommend him every time for carpet cleaning!!
Allan was prompt, friendly and professional..We will have him back to do another service!!
John and Bill have cleaned my carpets in the past and did a great job. They are my on time and very professional. They communicated how they would address my carpet issues and had me review the results. I will continue requesting them for my future cleanings.
Frankie and Kellen were polite, pleasant, knowledgeable, efficient, and thorough. They taught me some things about my carpet and furniture to help me keep my property clean and healthy.
Very pleased. Arrived on time. Very thorough with cleaning my carpet and floor tile/grout. Personable and asked me several times to check their work to make sure it was to my satisfaction. Thank you Frankie and Tyler!
Original service was done on Friday, noticed some lingering issues over the weekend that the first treatment didn’t quite resolve, the company was happy to send another truck out ASAP to resolve the problem at no additional cost. Both technicians were friendly and efficient. I was particularly impressed with the…
Robert was personable, timely, efficient and did a great job! We appreciate the care he took with our carpet and furniture.
Stanley Steemer did a wonderful job of cleaning my loveseats! Their technicians were polite, professional and hardworking!
Jeffrey and Robert were very thorough and did a great job
The sectional got thoroughly cleaned. The carpet was done very well. I’m pleased with my cleaning.
Great service and carpets and furniture look amazing!
Nathan is thorough and does an excellent job! Nathan is professional and works diligently, and makes each job look outstanding. We really appreciate Nathan as a tech and want him to return to us for each future cleaning!
Ryan did a fabulous job cleaning my carpets and sectional. Ryan is business and explained step by step his cleaning process. I recommend Ryan for all your cleaning needs.
Anthony did an excellent job. He was pleasant, professional, and thorough. We highly recommend him.
I was not home when they arrived. I called Stanley Steamer and they came back within 30 minutes. They were professional, personable quick and they did a great job!!! My furniture and carpet look great!!!!!
Kahlil was fantastic. Great job, nice young man. Very knowledgeable and efficient. Our furniture and carpet look and smell fantastic. Thank you Kahlil!
I had EXCELLENT service to day from Stanley Steemer. There were food stains on my couch and chair that were difficult to remove. After the treatment from Stanley Steemer, the stains VANISHED and the furniture looks like NEW! So happy with this service and I will use them again in the future.
Andrew was very professional, extremely courteous , and knowledgeable. He did a great job!
Ryan did a thorough cleaning, even areas that had older carpet look better.
Andrew was terrific! He asked things that needed to be asked. I pointed out things as necessary. We would absolutely use Stanley Steamer again
RJ did a wonderful job! He was friendly and professional. My family room was a huge challenge. Very old, worn light color berber carpet and spotted by a dog urinating several times in the room. Also, my sofa came out amazing! I am thrilled with the results in all!
Andrew was very personable. He answered every question and catered to my lack of knowledge. He's an asset to the company.
Kevin was excellent! We will only request Kevin, no other will due! Give this young man a raise! He is conscientious, kind, and all about quality! Bravo Kevin!!
Good people nice work John &Jimmy did a amazing job💯
Timothy did an awesome job!!
Jim and Dave were very professional and cared about giving good quality work.
I had such a great experience with the company and the two employees who visited my home. James shade and his business partner. They went above and beyond to deliver outstanding customer service and just an impeccable job. You guys really stand by your company and the dedication of your employees.. it really shows !!!! -Thank you so much, Holly
Anthony was friendly, professional, and did a great job cleaning and protecting our sectional sofa!
These guys did an outstanding job. Very professional and excellent results.
Shannon was very nice professional and timely. Also very knowledgeable about the process. Very good experience and I would recommend.
Ask for Jeffrey. He’s the best
First time having sofa cleaned. I’ve had it about 5 yrs. The technician was very helpful and knowledgeable. Did a good job, sofa looks great.
James & David were great and my carpets look amazing! The price is right and we signed up for their yearly plan, which is very fair. With kids and dogs we definitely need to have our carpets cleaned regularly. Thank you guys for a great service experience!
Nathan was very professional , knowledgeable, and respectful of my home. Very personable young man!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 904 | $158–$327 |
| General carpet cleaning | 782 | $170–$447 |
| Pet stain & odor removal | 335 | — |
| Upholstery cleaning | 297 | $207–$360 |
| Area rug cleaning | 159 | $219–$705 |
| Carpet cleaning | 108 | $176–$385 |
| HVAC duct & vent cleaning | 70 | $482–$1.1k |
| Flood cleanup | 15 | $126–$235 |


