How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCOREStar Auto Authority - Collision Center
Vernon Hills, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 5.0★ from 156 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Star Auto Authority - Collision Center for 1 kinds of job.
Star Auto Authority - Collision Center for body & trim
Clear ✕All 65 Google reviews tagged “Body & Trim”
Everything went as planned
This location was highly recommended to me by a car group after someone hit my front bumper. I have a Mazda Miata and looking at experiences online I was really worried about paint matching. Mazdas have a very complex painting process with three layers to get the exact shine and reflection. With my entire front end…
The job was done quickly & professionally. The liner was a big help. The car looks great. Will be recommending Star Auto to all of my friends... Thanks again...
Star Auto did a great job with my paint job. Thank you!
First timer here. A terrific place: super clean, friendly and do exactly what they say they will do. I would highly recommend to anyone. The collision damage was repaired beyond my expectations.
I just want to thank Ken and everyone at Star for the fabulous job done on my car. I tried to take my garage with me one day when o was backing out of my garage and really messed up the side of my car. I really didn’t want to claim it on my insurance and thought I absolutely would have to. They came up with a…
Very welcoming, friendly, honest and concerned about what I wanted and needed done for my car. Highly recommended!!
I had body work done due to a collision. They had the best price and even better that they also have loaners free of charge. The work was done on time, communication was excellent (not too little or too much) and the repair was quality work. This is why you've used them in the past and will keep coming back.
Star Auto Authority did an amazing job on my car. They fixed the front bumper and made it look new. I am very happy with the results. I highly recommend Star Auto Authority for all your car needs. Patti Jablo
Top notch customer interactions! Up front, straight forward, collaborative with the customer. No upsell on unnecessary services, no scare tactics, took time to explain the technical details, etc.
The people at Star Auto are very professional and they did a great repairj in a timely manner.
Thank you taking good care of my car and getting rid of the noise it was making from the brake in the back. You guys are awesome.
Car looked great, was ready when they said it would be and was cleaned and even partly detailed.
Very professional, friendly and priced right.
Very responsive, reasonable and quick.
I couldn’t be happier with the experience I had at Star Auto Authority. After getting five estimates from different body shops, they came in as the lowest price by a wide margin without sacrificing quality. The work they did was outstanding, and my vehicle looks fantastic. What really impressed me was their…
Star provided amazing service. They made my car look like new again. Easy to schedule, reasonable pricing, and prompt service With very good attention to detail. Will use them again in the future.
Very efficient crew. Great experience.
Great experience. Very clean facility and everyone dressed very professionally. Went in to have front bumper and back headlight replaced, and buff out some scratches near the taillight. Parts were in within 2 days, brought my car in Monday morning, was given a free loaner (which they have right on premise).…
Second time I’ve been here. Excellent service. High quality, performed on-time. Highly professional staff like Chris are sharp, trustworthy. Free loaner a plus too.
Chris and Ken are great. They are so helpful to take care of the repair. And the complementary car rental is convenient too.
Wanted to get some cosmetic repairs made to my vehicle and took it to a place I’d been before that State Farm sent me to. Got their price and decided to shoo it. Found Star and went to there for a quote. It’s a modern, good looking facility with free loaners. Their price was considerably lower than the other…
This was the BEST experience ever. Competent, efficient and honest. Chris Farina and the other person were fantastic. Will recommend to anyone. Loaner car was very helpful and appreciated.
Overall great experience. Chris took the time to listen to what I wanted - just a simple touch up - and delivered on it. They offered a reasonable price and even went the extra mile by mixing the matching touch up paint after my dealership gave me the wrong color. Will definitely be using them for future auto services.
Certified Tesla body shop! Amazing body work on my Tesla 2 times. Each time Chris is always knowledgeable, polite and accommodating. I would definitely recommend the service provided here. 10/10 service & quality.
Took my car in for some repairs on wear and tear. I had just paid my car off and wanted to invest in my car since it’s now an asset. Now my car looks BETTER than new! I added on the full detailing and WOW 🥰! Worth every penny.
Star Auto was referred to me as one of the best places to get your car fixed. This was my first time using them, and I was very impressed with all aspects of my experience. From when I first entered the shop to getting my car, I felt as though the team cared, really listened to what I had to say, and worked with me…
I called Star with no notice and asked them to fix a dent from a shopping cart two weeks before my car lease ends. Not only did they get me in the same day, they provided me with a loaner car and fixed the car within 48 hours. They did an amazing job. All of this with no prior appointment. They were professional,…
Had a small dent from a flying rock on the hood of my 2 year old car. The staff was courteous and professional. They gave me 2 different options for fixing the dent. They did a fantastic job with the fix coming in at slightly below the quoted cost. The shop was very clean and well organized. The car was…
“I’ve trusted Star Auto Authority Collision Center with all my previous cars, so when my brand new car was damaged, I knew exactly where to go. After an accident that blew out my tire and damaged my driver-side door, Bill and Chris took amazing care of everything. They handled all the insurance paperwork, got me…
Nice service and a quality done job.
We take very well in providing quality repair and the bumper repair went smoothly. I was provided with a loaner vehicle for use. The work was done on the schedule com. We appreciate the Stat Auto.
Best body shop (and mechanics) in the area. The facilities are always spotless and the staff is welcoming, prompt, and knowledgeable. My wife was recently involved in a not-at-fault accident. Star Auto's restorative body work on our vehicle was highly professional. They also promptly and professionally handled all…
Great customer service they go above and beyond, Bill was a pleasure to work with
Excellent service, exceeded expectations, highly recommended, Christopher was great!
I brought my car in for rear bumper repair under an insurance claim. The work was done excellently on the schedule communicated. Star Auto worked directly with the insurance company regarding payment. They detailed the entire car and it was in great condition when I picked it up. Would both recommend and come back.
Great service, highly recommended!
Great service! Good people and honest. A personal touch to customer service and very professional.
Great job on repairing the damage. My Vehicle now looks like new.
Ken is the best! Went above and beyond for my Mercedes and provided great customer service. Appreciate the work you guys did!
Best car service I’ve ever experienced. I had body work done as well as a check on my gear shift. Honest work, extremely clean facility, and courteous conversation throughout the process. They’ve easily won my continued business.
friendly and knowledgeable staff. works with majority of insurance companies.easy to manage appointments and quick turnaround . Plus is, they also do regular maintenance
This is our second time at Star Auto Authority and I prefer no one other to Star Auto Authority. Their service and knowledge is excellent. The quoting process is quick and efficient. They work closely with your insurance company regarding the quote. The actual body work is exceptional and timing for both of my…
Excellent service 👏
Always reliable and top service. Delt directly with American Family Insirance claim rep.
I couldn’t be happier with the work done by Star Auto Authority. They went above and beyond to repair my car, and the results are absolutely flawless — it looks like new again! The attention to detail was impressive, from perfectly matching the paint to making sure every panel lined up just right. The team was…
We needed to get some body work done on our car. Star Auto Authority did an excellent job on the repair. The customer service was outstanding. The price was good and our car came out looking brand new and they also got it back to us sooner than promised. Although we didn’t take them up on it they offered a free…
They quickly and affordably repaired my Tesla when several other body shops said they did not even work on Teslas. Very easy to work with too!
Unbelievable staff! Courteous, helpful, professional and very proficient. The work was completed in appropriate time. I was kept informed of the progress and/or delays along the way until completion. Highly recommend their work- mechanical or structural: The communication between Star Car Authority and my…
Easy to work with & got my car done so fast. The commentary loaner car was also a selling point for me!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 65 | — |
