Experts Reviews · Company report
StarDucts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%93+6.6Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

StarDucts

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 215 carpet cleaning · 5.0★ from 725 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.StarDucts is better than 98% of carpet cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.StarDucts is better than 98% of carpet cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.StarDucts is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.StarDucts is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.StarDucts is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.StarDucts is better than 93% of carpet cleaning.A
93

Reviews for your job

Customers hired StarDucts for 7 kinds of job.

StarDucts for HVAC duct & vent cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.247
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$500–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$497–$988
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 247 Google reviews tagged “HVAC duct & vent cleaning” · showing 20

Fiona1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★

Simon is very nice and pleasant. He is detailed and works hard. He is also not hesitate to explain and share his knowledge and experience regarding the air ducts system. It's very nice to have him done the job.

Paid $1,000–1,200Reasonable priceHVAC duct & vent cleaning
Ruth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Brian did an excellent job cleaning my vents! He was professional, efficient, and thorough. Great service I highly recommend him!

Reasonable priceHVAC duct & vent cleaning
FrankLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Brian did an excellent job on our whole house duct cleaning. He was professional, thorough, and very easy to have around. He worked carefully, kept everything tidy throughout, and the vents look spotless now. I highly recommend requesting Brian if you book with StarDucts.

Paid $400–600Reasonable priceHVAC duct & vent cleaning
VividLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Very professional and thorough.

Great priceHVAC duct & vent cleaning
BrianLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

They did an awesome job, found a birds nest after the 90 inside the wall, great job being persistent!!!

Great priceHVAC duct & vent cleaning
Brendan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Brian at StarDucts did a fantastic job cleaning our three furnaces in our multi-level house after a large remodel. He was very professional and answered all questions we had. Would highly recommend.

Paid $1,200–1,400Reasonable priceHVAC duct & vent cleaning
Ali2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service and Brian was a pro!

Great priceHVAC duct & vent cleaning
Janaki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was super happy with my visit from Brian at Starducts today! He went above and beyond to clean our dryer vent despite it being totally overtaken by vines. A pro! Highly recommend.

HVAC duct & vent cleaning
Kristin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My recent annual dryer air duct cleaning was straight forward and painless. The technicians (Brian Medrano Lopez Kevin Velasco) were friendly, knowledgeable and professional. They walked me thru the cleaning process and worked efficently. I am very pleased with their service and would recommend them and StarDucts to others.

Paid $200–400Reasonable priceHVAC duct & vent cleaning
L2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

brian and kevin are amazing! Good communication and great work.

Not sureHVAC duct & vent cleaning
jordan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

On time. Technically job. High quality work.

Reasonable priceHVAC duct & vent cleaning
Erin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We called Star Ducts to perform a dryer vent cleaning after receiving a warning code from our dryer over the weekend. Simon arrived on time, and got right to it. He explained each step and pointed out the equipment as he set up for the job. It only took about a half hour, and he was done. We learned a lot about…

Paid $200–400Reasonable priceHVAC duct & vent cleaning
Kendra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Outstanding service lead by Shimon! He was kind, thorough, and timely! He went above and beyond to ensure quality service!

Customer photo from Kendra's reviewCustomer photo from Kendra's review
Paid $800–1,000Reasonable priceHVAC duct & vent cleaning
Mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Truly Fine firm and team…high standards set for work protocols and outcomes and for engaging with customers

Paid $600–800Reasonable priceHVAC duct & vent cleaning
WenjieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Shimon and his team was very professional and courteous. Great at communication and completed the job fast.

Paid $200–400Reasonable priceHVAC duct & vent cleaning
AllieLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I can’t recommend Shimon and StarDucts enough! We had a wonderful experience hiring Shimon to clean our air ducts and dryer vent. He was honest, professional, and went above and beyond what we expected. Highly, highly recommend!

Customer photo from Allie's review
Reasonable priceHVAC duct & vent repairHVAC duct & vent cleaning
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had home duct cleaning service done after a coworker recommended them. Service was done very professionally and Simon was excellent and knowledgeable. He explained everything about my vents, what was good and what was not so good. He found a lot of dust in the cold air return and was able to clean it all out. Thanks again!

Customer photo from Robert's reviewCustomer photo from Robert's reviewCustomer photo from Robert's reviewCustomer photo from Robert's review
HVAC duct & vent cleaning
Rob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very appreciative of the flexibility & communication -- often directly with the owner himself. Shimon was effective & informative, allowing me to tag along during the duct cleaning process (learning, not "supervising"). Anna was also very accommodating, keeping the initial quote alive despite my delay requests over…

Reasonable priceHVAC duct & vent cleaning
ScottLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Simon did an amazing job! Thank you!!

Customer photo from Scott's review
Paid $500–600Great priceHVAC duct & vent cleaning
BenjaminLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Colin was great, very respectful and considerate. He was very thorough in both the cleaning and explaining what he did. I appreciate his level of professionalism and would recommend him and starducts to any friends or family in need of their services. Thanks again Colin!

Not sureHVAC duct & vent cleaning

Show more HVAC duct & vent cleaning reviews (227 more) →

Price

$642+132% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 67%Overpriced 0%Not sure 6%

Jobs customers hired them for

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