Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts

Experts Reviews · Company report
StarDucts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%93+6.6Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

StarDucts

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 215 carpet cleaning · 5.0★ from 725 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.StarDucts is better than 98% of carpet cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.StarDucts is better than 98% of carpet cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.StarDucts is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.StarDucts is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.StarDucts is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.StarDucts is better than 93% of carpet cleaning.A
93

Reviews for your job

Customers hired StarDucts for 7 kinds of job.

StarDucts for HVAC duct & vent installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$500–600
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 9 Google reviews tagged “HVAC duct & vent installation”

Kayla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Simon is amazing! I needed a new dryer installed in my apartment, and it turned out that my unit didn't have a vent pipe inside the wall at all! Simon was able to come out 48 hours later to install a whole new vent pipe from the roof to my unit in just a few hours. Very nice, professional, quick turnaround, highly recommend!

HVAC duct & vent repairHVAC duct & vent installation
Anisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had an excellent experience with StarDucts! Nasser was incredibly professional, efficient, and knowledgeable. He explained everything clearly, completed both the duct repair and installation quickly, and made sure everything was working perfectly before leaving. The quality of his work was outstanding. I’m very…

HVAC duct & vent repairHVAC duct & vent installation
Madison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Nassr is great! Very personable and professional! Quick and thorough job.

Paid $500–600HVAC duct & vent installationHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
SKLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Shimon is the man. He’s super professional and cleverly solved a tricky problem with our dryer duct. Highly recommend. I also really appreciate the automated reminders for when duct cleaning is due. Takes care of a needless hassle! I’ll continue to use Star Ducts as long as Shimon is in business.

HVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Deenie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simon was a courteous and friendly technician. He explained the process well, he was very organized, and did a remarkable job. We will definitely use this service again.

HVAC duct & vent installation+ Responsiveness+ Punctuality+ Professionalism
Hannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional service and help us check out the wrong installed dryer exhaust pipe. Very nice person and highly recommended！

A/C system maintenanceHVAC duct & vent installation+ Quality+ Professionalism+ Value
Jie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Simon is super professional - respond quickly, Crystal clear about the scope of work, what’s in & what’s not. Completed the Job with super high quality. Thank you, Simon!

HVAC duct & vent installation
Kriti7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Simon was super helpful and responsive. He was detailed and thoughtful with his plans and we definitely plan to work with him in the future.

HVAC duct & vent installation+ Responsiveness+ Punctuality+ Professionalism
Deepak5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality

Price

$642+132% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 67%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HVAC duct & vent cleaning247$497–$988
HVAC duct & vent repair39—
HVAC system maintenance22$536–$1.1k
HVAC duct & vent installation9—
A/C system maintenance4—
Ductless heating & A/C services4—
Heating system maintenance3—

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