Experts Reviews · Company report
StarDucts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%93+6.6Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

StarDucts

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 215 carpet cleaning · 5.0★ from 725 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.StarDucts is better than 98% of carpet cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.StarDucts is better than 98% of carpet cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.StarDucts is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.StarDucts is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.StarDucts is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.StarDucts is better than 93% of carpet cleaning.A
93

Reviews for your job

Customers hired StarDucts for 7 kinds of job.

StarDucts for HVAC duct & vent repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$500–600
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “HVAC duct & vent repair”

Kayla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Brian was professional and personable. He was very friendly and answered my many questions with patience and kindness.

Paid $400–600Reasonable priceHVAC duct & vent repair
ElaineLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

⭐⭐⭐⭐⭐ Brian at Starducts was fantastic from start to finish. He arrived right on time, was incredibly thorough, and kept me informed throughout the entire process. I especially appreciated that he took before-and-after photos and showed them to me along the way so I could actually see the work that had been done.…

Paid $600–800Reasonable priceHVAC duct & vent repair
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brian and Kevin did a great job! Called before arriving. Super professional. Would highly recommend these folks! Thanks!!

HVAC duct & vent repair
AllieLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I can’t recommend Shimon and StarDucts enough! We had a wonderful experience hiring Shimon to clean our air ducts and dryer vent. He was honest, professional, and went above and beyond what we expected. Highly, highly recommend!

Customer photo from Allie's review
Reasonable priceHVAC duct & vent repairHVAC duct & vent cleaning
J.D.10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Clean, quick and professional work running a new dryer duct in a tricky old house. Simon was great!

HVAC duct & vent repair
Duan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Provide a good and professional on air ductwork . Very happy with the results.

Paid $500–600Reasonable priceHVAC duct & vent repair
Kayla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Simon is amazing! I needed a new dryer installed in my apartment, and it turned out that my unit didn't have a vent pipe inside the wall at all! Simon was able to come out 48 hours later to install a whole new vent pipe from the roof to my unit in just a few hours. Very nice, professional, quick turnaround, highly recommend!

HVAC duct & vent repairHVAC duct & vent installation
Chaz3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

He demonstrated a high level of professionalism throughout the entire process and was remarkably quick in executing his tasks, ensuring efficiency and effectiveness in achieving the desired outcomes.

Not sureHVAC duct & vent repairHVAC duct & vent cleaning
Miyah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Simon did an excellent job cleaning all the vents, including the one for the dryer. Very friendly and laid back. I’d like our landlord to hire his services again!

HVAC duct & vent repair
Rich5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Friendly great work

Paid $600–700Great priceHVAC duct & vent repair
Jae2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Everything was great and efficient.!

Paid $500–600Great priceHVAC duct & vent repair
CARTER4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Thank you so much for the excellent service! Nasa were helpful, responsive, and made the whole process easy.

Paid $700–800Reasonable priceHVAC duct & vent repair
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We had Nassreddine and Shimon from StarDucts come out and fix a detached vent and clean our dryer vent. Both were thorough, kind and informative. I highly recommend them - cost effective and job well done.

HVAC duct & vent repairHVAC duct & vent cleaning
mark8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Nasser was very helpful and great to work with

Paid $100–200Great priceHVAC duct & vent repair
Anisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had an excellent experience with StarDucts! Nasser was incredibly professional, efficient, and knowledgeable. He explained everything clearly, completed both the duct repair and installation quickly, and made sure everything was working perfectly before leaving. The quality of his work was outstanding. I’m very…

HVAC duct & vent repairHVAC duct & vent installation
gabriel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Nasser did a great job.very professional.for sure we will use this company again

Paid $800–900Great priceHVAC duct & vent repair
Madison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Nassr is great! Very personable and professional! Quick and thorough job.

Paid $500–600HVAC duct & vent installationHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Sherwin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thanks Shimon for examining the dryer vent situation. Good customer service!

HVAC duct & vent repair
TNLocal Guide · 162 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had an issue with my dryer vent and was reccomended Star Ducts by another company who wasn't able to come out in time. I will gladly say that I am happy this chance came to use Star Ducts. I have had a few estimates from other companies but this interaction from over the phone scheduling to having met Matthew H. as…

Great priceHVAC duct & vent repair
Fabian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast, Efficient, Excellent work! Absolutely going to continue using their service!

HVAC duct & vent repair+ Punctuality+ Quality+ Professionalism
Alesha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I sent pictures right over and they were able to help me over the phone for something little.

HVAC duct & vent repair+ Responsiveness+ Professionalism
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing Service, follow through and professionalism. Would refer Simon to anyone, anytime. What a great company!

HVAC duct & vent cleaningHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Qi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simon is really an easy going guy. He visited our place and checked our vent for cleaning. He is quite honest and mentioned everything is clear enough and recommends us to wait and do the cleaning until next year. Definitely nice and 5 stat service.

HVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Really great experience from start to finish. Would highly recommend if you’re looking for a responsive, reliable, and trustworthy duct cleaning.

HVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Ben4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Shimon did a great job presenting us with fair upfront pricing. Throughout the process he did a good job of informing us what to expect and what needed to be done. He was at our house 15 minutes ahead of time and did a thorough job. We're really satisfied with the job he did and would love to work with him more in the future!

HVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Leyla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience with this company and Simon. Came to fix our duct on emergency basis, great communication, right on time, efficient service, and reasonable price. Also gave us honest, reasonable, advice on our insulation issues. Would highly recommend him.

HVAC system maintenanceHVAC duct & vent repair
DanielLocal Guide · 234 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Superb communication. If there’s any issue, they make things right. Highly recommend! Simon is a great serviceperson.

HVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Linlin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Simon did a great job taking care of our ducts. Ours had not been taken care of in many years and he was very quick and gave us a fair price with the cleaning service.

HVAC duct & vent repair+ Professionalism+ Value
Burt7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My dryer duct needed cleaning (5 + years since last). Simon arrived within the time window and proceeded to analyze my problem and clean out the duct. He is honest and straightforward and absolutely did not try to sell me any parts or services that I didn’t need. Since my problem was less involved than either of us…

HVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
ParagLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We did dryer vent cleaning. He was super fast in response and service was very good. He make sure that nothing is left after cleaning. Everything was clean like and make it like new one. Thanks again for your service

HVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Arne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Arrived on time...actually 1 hr before scheduled time to be exact. Friendly and quick...cleaned vent and replaced dryer vent hose for free. Honest and upfront about questions and reasonably priced...highly recommend for any dryer and vent cleaning issues...

HVAC duct & vent cleaningHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Nishi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

On time and great service!

HVAC duct & vent repair
john2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Simon from Star Ducts was great! He cleaned the heavily accumulated lint out of our dryer ducting and also installed a new aluminum duct/vent going to the outside. He was friendly, polite, prompt, and efficient. We will have him check and clean our dryer every year.

HVAC duct & vent cleaningHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Jody8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

HVAC duct & vent repair
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
Himadri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC duct & vent repair+ Responsiveness+ Quality+ Professionalism
Brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC duct & vent repair
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

HVAC duct & vent cleaningHVAC duct & vent repair+ Responsiveness+ Professionalism+ Value
Frank4 years ago★★★★★

Rating only, no written review.

Ductless heating & A/C servicesHVAC duct & vent repair+ Quality+ Professionalism+ Value

Price

$642+132% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 67%Overpriced 0%Not sure 6%

Jobs customers hired them for

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