Experts Reviews · Company report
StarDucts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%93+6.6Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

StarDucts

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #65Position by Experts Score among all companies we track in this category. of 215 carpet cleaning · 5.0★ from 725 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.StarDucts is better than 98% of carpet cleaning.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.StarDucts is better than 98% of carpet cleaning.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.StarDucts is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.StarDucts is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.StarDucts is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.StarDucts is better than 93% of carpet cleaning.A
93

Reviews for your job

Customers hired StarDucts for 7 kinds of job.

StarDucts for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$536–$1.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 9

All 22 Google reviews tagged “HVAC system maintenance”

John8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Had a great experience with StarDucts. They communicated clearly, arrived on time, and got the job done quickly. Very friendly and professional. Highly recommended!

Reasonable priceHVAC system maintenance
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The service was excellent! He was very thorough and took the time to clean and filter all air entry and exit points. I give a full recommendation.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
TheresaLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simon did a great job with cleaning our ducts! We had some remodeling work on our primary bathroom and bedroom floors. We hadn't had our duct cleaned in10 years so the amount of dust and debris had accumulated over time. Simon cleaned everything and was able to give us additional advice on keeping our ducts clean.…

A/C system maintenanceHVAC duct & vent cleaningHVAC system maintenance
Derek5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Got in, got the job done, and went on with his day. Great job!

HVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
A4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shimon was great! As a new homeowner, he took extra time to explain my system for me. Very knowledgeable and personable. 100/100 would recommend.

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Irina16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Simon is very professional and knowledgeable in his job and did a great job for us!

HVAC system maintenance
rachelLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a very good experience with Simon! He was super prompt in arriving, great communication beforehand, and during the service he took time to answer my questions and explain the process. His before and after photos clearly speak for themselves - my ducts have never been cleaner. Would recommend to others!!

HVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Jeremy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience with Starducts. Super professional, on time and did a great job!

HVAC system maintenance
austin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, clean, and honest. We had a good experience. Here is a before and after of the baby’s room.

HVAC system maintenance+ Quality
peter4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing 🤩 Very trust worthy! We would definitely 👍 recommend to anyone

HVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Barbara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Simon was friendly, courteous and efficient. He explained what he was doing so I understand my system better. He was on time, letting me know when he was 30 minutes away. I totally recommend Star Ducts.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Karen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We needed our dirty ducts cleaned…the before and after pictures were amazing!

HVAC system maintenance+ Responsiveness+ Quality+ Professionalism
Leyla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience with this company and Simon. Came to fix our duct on emergency basis, great communication, right on time, efficient service, and reasonable price. Also gave us honest, reasonable, advice on our insulation issues. Would highly recommend him.

HVAC system maintenanceHVAC duct & vent repair
EliaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast booking, fast service, and local.

HVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
Rachel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Simon was very professional and timely. He had a huge job to clean all of the vents in our home and he was finished within just a couple hours! My home feels so much cleaner and a safer environment for my family. Thank you Simon for all of the excellent work you did we appreciate you! We will be reaching out to you…

HVAC system maintenance
Hazel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Simon came by our place to do some maintenance around our place and he was wonderful! He was extremely professional and friendly. He got the job done quickly and effectively and made sure to put everything back like he had found it. Thank you again, Simon! Was a pleasure having you here, keep up the great work! :)

HVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Zina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Used the services of StarDucts for a normal maintenance. The service was really great! I was able to schedule it pretty fast, and got all my questions answered, whenever I needed some extra information.

HVAC system maintenance+ Responsiveness+ Quality+ Professionalism
יפית8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

ממליצה בחום על שירותיו שך שמעון. עבודתו מהירה, מדוייקת, מקצועית. שירות מקצה לקצה - חושב על כל הפרטים הקטנים ומשאיר אחריו את הכל כמו היה זה הבית שלו. ידע נרחב על המערכת ומציאת פתרונות שונים לבעיה. אנחנו נעזרנו בשמעון בניקוי יסודי וחיטוי של מערכת האוורור, שהיו מזוהמות ומלוכלכות ברמה לא אנושית. היום אנחנו יכולים להנות…

HVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Shira8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Simon came on time, he done an extremely professional work. What I liked about his service is the fact that he was transparent about cost and the process, I did not had additional"surprises" that were added to the cost. I highly recommend him

HVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Professionalism
Sanela3 years ago★★★★★

Rating only, no written review.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
darrin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Quoc4 years ago★★★★★

Rating only, no written review.

HVAC system maintenance+ Punctuality

Price

$642+132% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 67%Overpriced 0%Not sure 6%

Jobs customers hired them for

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