Experts Reviews · Company report
Stars and Pipes Plumbing Atlanta logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Stars and Pipes Plumbing Atlanta

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 19 sewer services · 5.0★ from 220 Google reviews

Report card

Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stars and Pipes Plumbing Atlanta is better than 98% of sewer services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stars and Pipes Plumbing Atlanta is better than 97% of sewer services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stars and Pipes Plumbing Atlanta is better than —% of sewer services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stars and Pipes Plumbing Atlanta is better than 100% of sewer services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stars and Pipes Plumbing Atlanta is better than 100% of sewer services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stars and Pipes Plumbing Atlanta is better than —% of sewer services.–
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Reviews for your job

Customers hired Stars and Pipes Plumbing Atlanta for 8 kinds of job.

Stars and Pipes Plumbing Atlanta for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$417
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Plumbing leak detection”

Kathy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Stars and Pipes Plumbing did a fantastic job and resolved the issues I had. VERY professional company. I was informed about every step. From coming out to do the estimate to the day the job was complete, above and beyond professional. Very pleased!

Plumbing leak detectionFaucet repair
Smallfoot4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sean is a very pleasant person to deal with and he was very straight forward and fair. He assessed a leak in our crawlspace stemming from a laundry washer valve box and replaced it in a couple hours.

Paid $400–600Reasonable pricePlumbing leak detectionPlumbing leak repair
NastjaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sean came to check our room and he was very professional and gave great advice. He actually said that we needed a roofer instead. He was very trustworthy and we plan on using them in the future for sure.

Plumbing leak detection
Holly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sean provided excellent service in identifying a leak near the water meter and advocating on my behalf with the county who denied responsibility for damaging a pipe. He took photos and videos during his inspection as evidence. He went above and beyond to get the problem resolved. I highly recommend Sean, Stars and Pipes Plumbing.

Paid $1–200Great pricePlumbing leak detectionService not listed
Keren12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Five stars are not enough. I called Stars and Pipes Plumbing Atlanta on a Sunday night because of a stressful sewer backup issue, and Sean was absolutely outstanding! He listened carefully, asked thoughtful follow-up questions, and helped me understand what was likely going on without rushing or pressuring me. His…

Great priceDrain cleaningPlumbing leak detectionOutdoor plumbing system repair
cheryll2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great company based on honesty and integrity!

Great priceDrain cleaningPlumbing leak detection
DestinyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Due to the extreme cold weather I had my pipes freeze and burst. I called around and when I called here I was actually able to talk directly to Sean who was the plumber. Seeing he was a Veteran stood out to me. It was late at night and Sean was able to come out and stayed to repair it into the early hours of the…

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Sean was on time, thoughtful, and very knowledgable. The problem was fixed quickly.

Plumbing leak detection
NilLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Extremely good service. Sean not only helped us out on a weekend via phone call, but was nice enough to let us know what to expect before they came out, during the maintenance window, and after with all the fine details so we knew everything during the whole process. We couldn't have been more grateful for restoring service in our home.

Paid $600–700Reasonable pricePlumbing leak detectionPlumbing pipe repairWater heater repair
Greg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Sean came to our house in the evening, almost 8 pm, to fix a main water leak that night. He is an earnest and forthright communicator and knows what he is doing. He explained what needed to be done and executed - all the while taking care to protect our house. We heartily recommend Stars and Pipes.

Paid $700–800Reasonable priceDrain cleaningPlumbing leak detectionOutdoor plumbing system repair
Katie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had a great experience with Stars and Pipes Plumbing. Sean Nelson came to my house and spent a lot of time trying to find the cause of my water leak. It turned out to be a septic tank issue, not a plumbing problem, but Sean was still extremely kind, patient, and helpful. He even helped me contact a septic pumper.…

Plumbing leak detection
Austin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Very knowledgeable, honest, and responsive. Unlike other plumbers who just make things up and over charge.

Great pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Professional and excellent job of checking for leaks. Would highly recommend.

Paid $1–100Great pricePlumbing leak detection
Ilene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sean is knowledgeable and very professional. He figured out our issue with basement plumbing back up. He came in a timely way and we were grateful he had everything he needed to repair our issues on his truck. We were grateful for his expertise.

Reasonable pricePlumbing leak detectionPlumbing pipe repairSump pump repair
Greg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $300–400Great pricePlumbing leak detectionPlumbing pipe repair
OluLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Plumbing leak detection

Price

$642+24% vs typical sewer services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 46%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation27$1.2k–$2.5k
Plumbing leak detection16$114–$417
Toilet repair13$173–$607
Plumbing leak repair11$246–$517
Plumbing pipe repair11$292–$1.4k
Outdoor plumbing system repair10$476–$2.1k
Drain cleaning9$209–$529
Water heater repair6$161–$658

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