Experts Reviews · Company report
Stars and Pipes Plumbing Atlanta logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Stars and Pipes Plumbing Atlanta

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 19 sewer services · 5.0★ from 220 Google reviews

Report card

Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stars and Pipes Plumbing Atlanta is better than 98% of sewer services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stars and Pipes Plumbing Atlanta is better than 97% of sewer services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stars and Pipes Plumbing Atlanta is better than —% of sewer services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stars and Pipes Plumbing Atlanta is better than 100% of sewer services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stars and Pipes Plumbing Atlanta is better than 100% of sewer services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stars and Pipes Plumbing Atlanta is better than —% of sewer services.–
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Reviews for your job

Customers hired Stars and Pipes Plumbing Atlanta for 8 kinds of job.

Stars and Pipes Plumbing Atlanta for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$246–$517
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Plumbing leak repair”

RhondaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Installed new hot water heater. Sean was very polite and efficient. Arrived on time and finished quickly. Good quality hot water heater installed to code. Also fixed a leak in the basement and referred us to a competent restoration company for the repairs. Would definitely hire again. Called at a later date to fix a…

Great priceToilet repairWater heater installationPlumbing leak repair
Smallfoot4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Sean is a very pleasant person to deal with and he was very straight forward and fair. He assessed a leak in our crawlspace stemming from a laundry washer valve box and replaced it in a couple hours.

Paid $400–600Reasonable pricePlumbing leak detectionPlumbing leak repair
Joseph5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sean with Stars & Pipes was fast, on time, and helpful. Very happy to recommend again.

Reasonable priceOutdoor plumbing system repairPlumbing leak repair
CharmaineLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I found Stars and Pipes on Google. From my first conversation with Sean, I knew they would do a great job. Sean made sure my pipe was replaced and working before he left. I would definitely recommend them for your plumbing needs.

Paid $400–600Reasonable pricePlumbing leak repair
AngelLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had a great experience with this company and its owner. In an emergency situation, they responded promptly, arriving within 30 minutes to fix our water heater and restore water service. Supporting local businesses is important to us, and this company has earned a spot on our list of trusted service providers.

Great pricePlumbing leak repair
Amanda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Sean was great to work with. He was not only friendly and professional, but clearly explained the issue and required fix before quoting me for the project. I had gotten multiple quotes, and he gave me a very fair price for the work that needed done. The day of repairs he was on time, communicative, and honestly in…

Great pricePlumbing leak repair
Maggie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

From a shower leak turn into bigger leak than we expected, he had help us fix slap leaks and repipe the first floor in a timely manner with reasonable pricing. During the process, he was honest about the issues we currently have about our old pipe and he was able to explain to us what he’s going to do and why he’s doing it.

Paid $1,000+Reasonable priceShower repairPlumbing leak repair
PeterLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sean Nelson with Stars and Pipes Plumbing did a great job and fixed a leak by our water meter. He was professional, friendly and quick. We needed someone to come out quickly to help us and Sean was accommodating and communicated well. I’d definitely ask Sean to come again the next time we need plumbing help.

Great pricePlumbing leak repair
LamarLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional from start to finish, Stars and Pipes is now my go to for any plumbing issues I have from now on

Plumbing leak repair
DestinyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Due to the extreme cold weather I had my pipes freeze and burst. I called around and when I called here I was actually able to talk directly to Sean who was the plumber. Seeing he was a Veteran stood out to me. It was late at night and Sean was able to come out and stayed to repair it into the early hours of the…

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Ilene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sean is knowledgeable and very professional. He figured out our issue with basement plumbing back up. He came in a timely way and we were grateful he had everything he needed to repair our issues on his truck. We were grateful for his expertise.

Reasonable pricePlumbing leak detectionPlumbing pipe repairSump pump repair

Price

$642+24% vs typical sewer services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 52%Reasonable 46%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation27$1.2k–$2.5k
Plumbing leak detection16$114–$417
Toilet repair13$173–$607
Plumbing leak repair11$246–$517
Plumbing pipe repair11$292–$1.4k
Outdoor plumbing system repair10$476–$2.1k
Drain cleaning9$209–$529
Water heater repair6$161–$658

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