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State Auto Body Inc.

Auto body shop · Tamarac, FL · reviewed since 2011

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 103 auto body shopsPosition by Experts Score among all companies we track in this category. · better than 85%
5.0 ★★★★★ 259 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

State Auto Body Inc. at a glance

Customers consistently praise the shop for affordable pricing, quick turnaround times, and high-quality paint and body repairs that restore vehicles to a like-new condition. Reviewers frequently highlight the owner's honesty, personalized communication, and willingness to handle diverse issues ranging from minor scratches to complex custom modifications. However, a pattern of criticism in low-star reviews indicates significant delays in providing estimates or completing parts orders, with some customers reporting months of unresponsiveness.

  • Google rating: 5.0 out of 5 from 259 reviews (99% five-star).
  • Reviews on this page: 259 Google reviews (235 with written comments, 9 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 15, 2026.
  • Service: Auto Body Shop serving Tamarac, Florida.

Data from Google, last updated November 1, 2026.

Score profile vs other auto body shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction98Reliability96Craft & service100Value100Momentum100Replies to reviews58Satisfaction: 98 (median 90)Reliability: 96 (median 86)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 58 (median 58)
State Auto Body Inc.Auto Body Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.State Auto Body Inc.: 98/100 on this factor. Category median: 90.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.State Auto Body Inc.: 96/100 on this factor. Category median: 86.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.State Auto Body Inc.: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.State Auto Body Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.State Auto Body Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.State Auto Body Inc.: 58/100 on this factor. Category median: 58.C
58

Bar = this company · dark tick = category median.

Star ratings

259 Google reviews we collected

  • 5 stars25699%
  • 4 stars10%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 235 written reviews

  • Praise46396%
  • Complaints174%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price873%
  • Reasonable327%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Price & value11324%
  • Quality & results10221%
  • Staff & attitude7616%
  • Would recommend7115%
  • Honesty & trust6714%
  • Speed & response439%
  • Communication82%

What customers talk about

We read 235 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Friendly, timely, affordable and a great local business”
    “I came in for an estimate for my car and met the owner, who wrote down my information and asked me to send him photos of the car to start the process.”
  • “They did an excellent job fixing everything in less than a week for a good price.”
    “Horrible customer service and communication, if you’re looking for professional, go elsewhere.”
  • “Very pleased and would recommend to anyone looking for a professional paint and repair.”
  • “Herman @ State Auto Body has been my go-to Auto repair "Guy" for approximately 20 years.”
    “I will not use any other Auto Body shop other than his.”
  • “This is a trustworthy shop and we will definitely bring our other cars in to be repaired.”
    “This man knows what he is doing, he does not scam you and does it right and at a perfect price.”
  • “His work is top notch and he works quickly to give you your car back in a timely manner.”
  • “As I started to explain things to Herman , he didn’t hesitate a second, didn’t asked me any questions, nothing.”

People customers mention

  • Herman 68 reviews
  • Cunha 7 reviews
  • Livia 5 reviews
  • Katie 4 reviews
  • Broward 3 reviews
  • Shop 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired State Auto Body Inc. for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I was recommended by our mechanic to use State Auto Body. My BMW 750 front end was struck while parked in Miami. After work was completed, the front end looks like new. Very pleased and would recommend to anyone looking for a professional paint and repair.

Great pricePaintingBody & Trim
Vicente4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Levei meu carro batido para concertar na State Auto Body e o resultado ficou impecável. A equipe cuidou de tudo diretamente com a minha seguradora o que me economizou tempo. destaco o profissionalismo da equipe o cumprimento do prazo combinado, preço justo.Obrigado equipe State Auto Body Vicente Torquato

Justin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

5.0 Stars is well deserved for Herman and State Auto. Twice I've worked with them, first time (several years ago) my car was repaired to perfection. Second time (more recently) my insurance opted to total my car, which was BS. I decided to keep it and while I was struggling to install a tie rod so I could drive it…

Priya12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

All of the staff were amazing at State Auto Body. Our 2016 Honda CRV had a lot of issues. They did an excellent job fixing everything in less than a week for a good price. All of the cosmetic things that were broken or dented looked like new after, which I did not think could be done. And they also fixed a lot of…

Great pricePaintingBody & Trim
Marianne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My mother has been going to Herman for years. He is so honest, kind and professional. He always goes beyond the call of duty. His prices are very reasonable and you never have to worry that you are going to be overcharged. His work is top notch and he works quickly to give you your car back in a timely manner. 100% recommended!

Reasonable priceSteering & suspension repairPaintingBody & Trim
Sean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I just had my car's damaged body fixed and it literally looks brand new. It's quite impressive. It was also a great experience working with everyone there. This place is a hidden gem.

Reasonable pricePaintingBody & Trim

Photos

Customer reviews

5.0 ★★★★★ 259 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jimmy Trent3 reviewsTotal number of Google reviews Jimmy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly, timely, affordable and a great local business

George Diehl2 reviewsTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was recommended by our mechanic to use State Auto Body. My BMW 750 front end was struck while parked in Miami. After work was completed, the front end looks like new. Very pleased and would recommend to anyone looking for a professional paint and repair.

  • Price assessment: Great price
  • Services: Painting, Body & Trim
Max Turner4 reviewsTotal number of Google reviews Max has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best Auto Body shop in the area!

Vicente Torquato4 reviewsTotal number of Google reviews Vicente has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Levei meu carro batido para concertar na State Auto Body e o resultado ficou impecável. A equipe cuidou de tudo diretamente com a minha seguradora o que me economizou tempo. destaco o profissionalismo da equipe o cumprimento do prazo combinado, preço justo.Obrigado equipe State Auto Body Vicente Torquato

Justin Wehman4 reviewsTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

5.0 Stars is well deserved for Herman and State Auto. Twice I've worked with them, first time (several years ago) my car was repaired to perfection. Second time (more recently) my insurance opted to total my car, which was BS. I decided to keep it and while I was struggling to install a tie rod so I could drive it and repair it on my own terms, Herman kindly offered the use of some of his shop tools.

Priya12 reviewsTotal number of Google reviews Priya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

All of the staff were amazing at State Auto Body. Our 2016 Honda CRV had a lot of issues. They did an excellent job fixing everything in less than a week for a good price. All of the cosmetic things that were broken or dented looked like new after, which I did not think could be done. And they also fixed a lot of damage. It runs better now and looks great. This is a trustworthy shop and we will definitely bring our other cars in to be repaired.

  • Price assessment: Great price
  • Services: Painting, Body & Trim
Marianne Gieseke2 reviewsTotal number of Google reviews Marianne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My mother has been going to Herman for years. He is so honest, kind and professional. He always goes beyond the call of duty. His prices are very reasonable and you never have to worry that you are going to be overcharged. His work is top notch and he works quickly to give you your car back in a timely manner. 100% recommended!

  • Price assessment: Reasonable price
  • Services: Steering & suspension repair, Painting, Body & Trim
Sean O'Keefe1 reviewTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I just had my car's damaged body fixed and it literally looks brand new. It's quite impressive. It was also a great experience working with everyone there. This place is a hidden gem.

  • Price assessment: Reasonable price
  • Services: Painting, Body & Trim
Jack Ryan2 reviewsTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Herman and Katie were a pleasure to work with. Personable, friendly and efficient. From estimate to final pick up everything was top notch. I highly recommend them.

  • Price assessment: Great price
  • Services: Body & Trim
Dimitri3 reviewsTotal number of Google reviews Dimitri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very Impressed with how everything turned out. Quick turnaround, excellent work, and no hassle throughout the process. Would highly recommend

  • Price assessment: Great price
  • Services: Painting, Body & Trim

State Auto Body Inc. on Google Maps →

Business details