Analyzing 7,499,4647.5M ReviewsFor 21,11021.1K Experts
Google reviewers rate Stay and Play Pet House 4.5 out of 5 stars based on 174 reviews, with the owner responding to 63% of feedback. Positive comments highlight friendly staff, reasonable pricing, and effective socialization for dogs during daycare and boarding services. However, several low-star reviews criticize rude phone interactions, inadequate care for cats including insufficient feeding and dirty enclosures, and instances of pets returning with illnesses or dehydration.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Bar = this company · dark tick = category median.
174 Google reviews we collected
Phrases our text analysis found in 127 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 127 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Been going there for a few years the staff is friendly, and inside and outside dog area is clean and large with large clean inside play area ,”
“Not very accommodating for new customers, and a little rude.”
“I highly recommend bringing your dog here, seeing how excited king is the mornings of daycare makes me know he's at a safe, and happy place while we a…”
“Would definitely not recommend this place if that is how they will treat your fur babies!”
“We take are little boy in every three months and they do a fantastic job.”
“The sheet I had to sign also had some advice on what to do if your dogs paws get irritated (this is beyond irritation) but it is not working.”
“Prices are very reasonable and the pups come home tired from playing with their friends!”
“They were very accommodating with getting us booked right away for boarding next weekend.”
“…y were already given alot of background on him and agreed to take it slow with him and allow him time to adjust at his own pace.…”
“Koda will be going back there in the future and it's so comforting knowing there is a boarder and daycare in the area to trust.”
“It’s fraud and illegal to change someone’s signed document.”
“She explained things very clearly and thoroughly and did a little extra care for no additional charge.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Stay and Play Pet House for 1 kind of job. Pick one to see what they paid and said.
The staff and environment is absolutely amazing!! Our family was in need of last minute boarding for our baby and the team took the best care of him!! I cant thank the stay and play family enough!
Lucy, the dog, had a wonderful stay. The staff are knowledgeable and friendly. The place is clean.
Our puppy loves this place. He always comes back tired and smiling. Great people that run it. I would 💯 recommend it for extended stays or just the day!!!
My two younger (energetic) girls LOVE going to daycare each week. They both get a lot of socializing with other pups, and the humans get at least one evening a week of less chaos, lol. We have also used the overnight boarding service and were pleased with how well our older pup was treated and cared for. Stay and…
Stay and Play is Great! They were very accommodating when our Golden Fur Baby needed her nails cut. Friendly, Quick and Caring. They also had a nice price. Try them, You'll like them.
Our puppy had a great time while staying here. Friendly staff. Lots of room during busy time of the season.
| Job | Reviews | Category typical |
|---|---|---|
| Other pet boarding | 2 | — |
4.5 ★★★★★ 174 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Owners are amazing! Super friendly and very welcoming to all breeds!!
The staff and environment is absolutely amazing!! Our family was in need of last minute boarding for our baby and the team took the best care of him!! I cant thank the stay and play family enough!
Lucy, the dog, had a wonderful stay. The staff are knowledgeable and friendly. The place is clean.
Our puppy loves this place. He always comes back tired and smiling. Great people that run it. I would 💯 recommend it for extended stays or just the day!!!
Thank you so much for the raving review. Your boy always brings the energy and non stop fun. We look forward to his play days bc we know we’re in for some goofy entertaining moments!!! 🥳
MY DOGS LOVE IT HERE!! Kenzie is an amazing worker!!
thank you for the shout out to Kenzie - we all think she’s pretty great too! And one thing is for sure…if your dog comes for daycare while Kenzie is working, s/he will not go home with any eye gunkies!!! Thank you for your continued business and support!
My two younger (energetic) girls LOVE going to daycare each week. They both get a lot of socializing with other pups, and the humans get at least one evening a week of less chaos, lol. We have also used the overnight boarding service and were pleased with how well our older pup was treated and cared for. Stay and Play, thank you for taking care of Mandy and Becky!
We have LOVED getting to know Mandy and Becky. They are such good little fur balls - they must have energizer bunny in their DNA with the never ending energy they bring with them! Lol. Thank you for the review 😊
Stay and Play is Great! They were very accommodating when our Golden Fur Baby needed her nails cut. Friendly, Quick and Caring. They also had a nice price. Try them, You'll like them.
Our puppy had a great time while staying here. Friendly staff. Lots of room during busy time of the season.
AMAZING!!!
My dogs absolutely love it here!!!! Definitely will be coming back
Analyzing 7,499,4647.5M ReviewsFor 21,11021.1K Experts
