Carpet cleaning service · Bradenton, FL · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%77+5.4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#40 of 51 steam cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 22%
4.9★★★★★722 Google reviews · 24 photos
93%five-star reviews
4.85★last 12 monthsiAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
63%reviews answered by the owner
$227typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise Steam Clean Pros for punctual arrivals, clear communication, and effective cleaning of carpets, upholstery, and hard surfaces. Scheduling is often described as easy, with technicians noted for being professional and knowledgeable about the process. However, some reviewers report dissatisfaction with persistent stains, carpets remaining excessively wet after service, or staff refusing to move furniture to clean underneath.
Google rating: 4.9 out of 5 from 722 reviews (93% five-star).
Reviews on this page: 722 Google reviews (583 with written comments, 35 with photos).
Owner responses: the business replied to 63% of reviews.
Most recent review: October 20, 2026.
Service: Steam Cleaning Service serving Bradenton, Florida.
Data from Google, last updated October 26, 2026.
Score profile vs other steam cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Steam Clean ProsSteam Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Steam Clean Pros: 86/100 on this factor. Category median: 95.A
86
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Steam Clean Pros: 87/100 on this factor. Category median: 95.A
87
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Steam Clean Pros: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Steam Clean Pros: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Steam Clean Pros: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Steam Clean Pros: 77/100 on this factor. Category median: 86.B
77
Bar = this company · dark tick = category median.
Star ratings
722 Google reviews we collected
4.9of 5
5 stars67093%
4 stars314%
3 stars81%
2 stars81%
1 star51%
Praise vs complaints
Phrases our text analysis found in 583 written reviews
99%praise
Praise1,07499%
Complaints81%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price7529%
Reasonable16464%
Overpriced42%
Not sure135%
$227-24% vs typical steam cleaning services
Middle half of what 230 customers paid ($170–$334) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude32830%
Quality & results28827%
Speed & response20819%
Would recommend13613%
Communication606%
Price & value495%
Honesty & trust131%
What customers talk about
We read 583 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The results were outstanding, and the knowledgeable service made the experience easy and reassuring.”
“After years of pet wear, our sectional was ready for a thorough cleaning.”
“Easy to schedule, quick, and carpets/couch look great!”
“I couldn’t be happier, thank you and I highly recommend them!”
“Tomorrow after another technician comes out hopefully I can change the review to 5 stars.”
“…duled for the cleaning the next Day, tech was very knowledgeable and explained the process in detail on stain removal and heavy run path cleaning car…”
“Easy to book online, fair pricing and very accommodating.”
“It’s just not worth it.”
“My couch was extremely dirty after having my niece and nephew visit, and I honestly wasn’t satisfied with the first cleaning.”
People customers mention
Treante12 reviews
Franklin10 reviews
Hall7 reviews
Kevin6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Steam Clean Pros for 6 kinds of job. Pick one to see what they paid and said.
DerekLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
They went above & beyond for us. I couldn’t be happier, thank you and I highly recommend them!
Paid $350–400Reasonable priceService not listed
Robert13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Easy to book online, fair pricing and very accommodating. I booked my cleaning on Sunday afternoon and they were out on Monday to do the cleaning. The team members that showed up were early, polite and did a great job. We had a couch and two chairs cleaned and all three of them look great.
Paid $350–400Reasonable priceUpholstery cleaning
DavidLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Top notch service, called for a quote they came right out gave us a great quote Scheduled for the cleaning the next Day, tech was very knowledgeable and explained the process in detail on stain removal and heavy run path cleaning carpet came out amazing I would recommend this company anytime and give the a 10 rating..
Stacey5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Very well done. Polite, friendly, informative and told us exactly to what they were doing.
Paid $150–200Great pricePet stain & odor removal
Kathy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Treante Hall was our technician. He was very professional and polite. Carpets Look very clean. Would recommend this cleaning service.
SusanLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Steam Pro came to the rescue when my dog got sick all over the carpet in the bedroom. It now looks just like new. I'll be using them from now on!
After years of pet wear, our sectional was ready for a thorough cleaning. The results were outstanding, and the knowledgeable service made the experience easy and reassuring. We are delighted with how refreshed our sofa looks and would gladly recommend this service to anyone with a well-loved, pet friendly home.
Price assessment: Reasonable price
Services: Upholstery cleaning
Derek BranlyLocal Guide · 25 reviewsiTotal number of Google reviews Derek has written across all businesses on Google Maps, not just this one.
Very professional and VERY continuous of the household. I would DEFINITELY use this company again.
Services: Upholstery cleaning
Response from the owner · a week ago
Thank you, Keith! We appreciate your kind words and are glad to hear you had a positive experience. Looking forward to serving you again! Thank you! -Nicole
Ashley Wilson3 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Easy to schedule, quick, and carpets/couch look great!
Price assessment: Great price
Services: General carpet cleaning, Pet stain & odor removal, Area rug cleaning
Response from the owner · a week ago
Thank you, Ashley! We're glad to hear you found scheduling easy and that your carpets and couch look great. We appreciate your feedback! Thank you! -Nicole
Robert Frankis13 reviewsiTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Easy to book online, fair pricing and very accommodating. I booked my cleaning on Sunday afternoon and they were out on Monday to do the cleaning. The team members that showed up were early, polite and did a great job. We had a couch and two chairs cleaned and all three of them look great.
Price assessment: Reasonable price
Price: $350–400
Services: Upholstery cleaning
Response from the owner · a week ago
Thank you, Robert! We're glad to hear you had a smooth booking experience and that our team provided excellent service. It's great to know your couch and chairs look fantastic after the cleaning. We appreciate your feedback! Thank you! -Nicole
David SawyerLocal Guide · 13 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Top notch service, called for a quote they came right out gave us a great quote Scheduled for the cleaning the next Day, tech was very knowledgeable and explained the process in detail on stain removal and heavy run path cleaning carpet came out amazing I would recommend this company anytime and give the a 10 rating..
Price assessment: Great price
Price: $200–250
Services: Drapes & curtain cleaning, Area rug cleaning
Response from the owner · 2 weeks ago
Thank you, David! We're glad to hear you had a great experience with our service and that the technician provided detailed explanations. Your recommendation means a lot to us! Thank you! -Nicole
Stacey Bean5 reviewsiTotal number of Google reviews Stacey has written across all businesses on Google Maps, not just this one.
Very well done. Polite, friendly, informative and told us exactly to what they were doing.
Price assessment: Great price
Price: $150–200
Services: Pet stain & odor removal
Response from the owner · 2 weeks ago
Thank you, Stacey! We're glad to hear you had a positive experience with our team and found them polite and informative. Your feedback means a lot to us! Thank you! -Nicole
Jena Wright16 reviewsiTotal number of Google reviews Jena has written across all businesses on Google Maps, not just this one.
Excellent job deep cleaning the carpet and grout. Very satisfied. Dominique was knowledgeable and very courteous.
Response from the owner · 2 weeks ago
Thank you, Jena! We're glad to hear you were satisfied with the deep cleaning of your carpet and grout. Dominique appreciates your kind words about her knowledge and courtesy. Your feedback means a lot to us! Thank you! -Nicole
Kathy Howland5 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Treante Hall was our technician. He was very professional and polite. Carpets Look very clean. Would recommend this cleaning service.
Price assessment: Reasonable price
Price: $150–200
Services: General carpet cleaning
Response from the owner · 2 weeks ago
Thank you, Kathy! We're glad to hear that Treante provided you with professional and polite service, and that your carpets look clean. We appreciate your recommendation! Thank you! -Nicole
Shop! MooreLocal Guide · 22 reviewsiTotal number of Google reviews Shop! has written across all businesses on Google Maps, not just this one.
