Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Steam Team LLC offers carpet, air duct, and dryer vent cleaning services in Fort Wayne, with customers frequently noting punctuality, professional communication, and efficient job completion. The company maintains a 4.9 rating from 414 reviews, and the owner responds to 89% of feedback. However, some lower-rated reviews criticize rushed work, failure to move furniture, and discrepancies between quoted and final prices.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
414 Google reviews we collected
Phrases our text analysis found in 355 written reviews
Price verdicts customers left with their Google review
Middle half of what 170 customers paid ($158–$421) · gold mark = category median.
How often each topic comes up in the written reviews
We read 355 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were friendly and went above and beyond to assist us.”
“The team came out this morning and provided exceptional service.”
“The guys were very professional and were in and out quickly and efficiently.”
“Highly recommend them , they cleaned my air ducts , very nice work , their truck mounted system is so much better than some places I hired before that…”
“I will NOT use this company again or refer them to anyone!”
“They did a great job and explained everything to my satisfaction.”
“Thank you Steam Team for having a good product with a reasonable price.”
“The before-and-after difference in airflow is night and day, it's honestly better than the day I moved in.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Steam Team LLC for 5 kinds of job. Pick one to see what they paid and said.
The team came out this morning and provided exceptional service. They were friendly and went above and beyond to assist us.
The guys were very professional and very helpful and very knowledgeable . Did. Good job 👏
They did a great job!! Very nice young men. Also receptionist that set the appointment was very nice and helpful. Also they are a local company. Judie B
This team did a great job! Very impressed with the professionalism and detail taken to clean our carpets. Thank you!
Highly recommend them , they cleaned my air ducts , very nice work , their truck mounted system is so much better than some places I hired before that only used portable systems , we can really tell a difference in air quality
Super employees, very respectful, determined. Great job. Better than great actually
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 149 | $158–$327 |
| Pet stain & odor removal | 27 | — |
| Upholstery cleaning | 24 | $170–$348 |
| General carpet cleaning | 19 | $183–$327 |
| Area rug cleaning | 6 | $158–$460 |
4.9 ★★★★★ 414 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The team came out this morning and provided exceptional service. They were friendly and went above and beyond to assist us.
Very personable and job completed quickly.
Conner was On time. Friendly. Efficient. Everything looked great!
Very well done and Connor and his guy are very personable
Thank you, Rigger, for your positive feedback! We're thrilled to hear that you had a great experience and found our team personable. We appreciate your support and look forward to serving you again!
The guys were very professional and very helpful and very knowledgeable . Did. Good job 👏
Thank you, Saida, for your wonderful feedback! We're glad to hear that our team's professionalism and knowledge made a positive impression. Your satisfaction is our priority, and we appreciate your support!
They did a great job!! Very nice young men. Also receptionist that set the appointment was very nice and helpful. Also they are a local company. Judie B
Thank you for the wonderful feedback! We're glad to hear that you had a positive experience with our team and that our receptionist was helpful. Supporting local businesses is important, and we appreciate your recognition. We look forward to serving you again in the future!
This team did a great job! Very impressed with the professionalism and detail taken to clean our carpets. Thank you!
Thank you for the wonderful feedback! We're glad to hear you were impressed with our team's professionalism and attention to detail. We appreciate your support and look forward to serving you again in the future!
Highly recommend them , they cleaned my air ducts , very nice work , their truck mounted system is so much better than some places I hired before that only used portable systems , we can really tell a difference in air quality
Thank you for the kind words, Alan! We're thrilled to hear that you had a great experience with our air duct cleaning services and that you've noticed an improvement in your air quality. Our truck-mounted system is designed to provide the best results, and we're glad to see it made a positive impact for you. We appreciate your recommendation and look forward to serving you again in the future!
Carpets look fantastic! In and out in under an hour. Nice guys.
Thank you for taking the time to share your experience, Denise! We're thrilled to hear that you loved the results and that our team made the process quick and efficient. We appreciate your kind words!
Super employees, very respectful, determined. Great job. Better than great actually
Thank you for the wonderful feedback! We’re thrilled to hear you had a great experience with our team. Your kind words about our employees and their dedication mean a lot to us. We appreciate your support!
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
