How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORESteam Team LLC
Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 414 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Steam Team LLC for 5 kinds of job.
Steam Team LLC for carpet steam cleaning
Clear ✕All 149 Google reviews tagged “Carpet steam cleaning” · showing 60
Very personable and job completed quickly.
Conner was On time. Friendly. Efficient. Everything looked great!
Very well done and Connor and his guy are very personable
The guys were very professional and very helpful and very knowledgeable . Did. Good job 👏
They did a great job!! Very nice young men. Also receptionist that set the appointment was very nice and helpful. Also they are a local company. Judie B
This team did a great job! Very impressed with the professionalism and detail taken to clean our carpets. Thank you!
Carpets look fantastic! In and out in under an hour. Nice guys.
Super employees, very respectful, determined. Great job. Better than great actually
The guys were very professional and were in and out quickly and efficiently. Carpet looked great!
From start to finish with the entire process of booking our appointment with Kelly to the day of services with Matt & Jason our experience was terrific! All staff members we had interactions with were professional, knowledgeable , worked quick and efficient. Would highly recommend and will use them again in the future!
Was quoted a base price of 145 after they did the job the base price showed 171.... I had moved every thing out so they were only there for 30-40 min
I highly recommend Steam Team! I had them out to clean the carpets in one of our facilities and the staff was excellent. They were very detail oriented and cleaned the carpets like it was their own. It's hard to find this customer service these days and Steam Team has it.
Did an excellent job..highly recommend
Connor and Brennan were at our house today to steam clean. The floors and hallway turned out great. Both men were great to work with. Thank you Steam Team for having a good product with a reasonable price.
Professional team members. Arrived when they said they would. Phoned prior to arrival. Kind and courteous.
The guys from Steam Team were awesome. They arrived on time. They were very friendly and explained exactly what they were going to do and answered all of my questions. The carpets were pre-treated and cleaned in a very timely manner. I can see a big improvement and I am very happy with Steam Team! The price was great too!
The team showed up on time and worked quickly, cleaning a sectional and carpets with no judgment on the older and worn carpet. Friendly and professional.
Very quick and efficient!
Have used them for over 10 years.
They just do an awesome job 👍
Guys did an awesome job. Very professional. Couldn't ask for a better job !!
We were impressed with their overall service from scheduling process, on time, efficiency & care they took to get the best job done.
We have older white carpet and two medium sized dogs so keeping it looking fresh is no small task. Steam Team did an incredible job. They spot treated problem areas, gave extra attention to our heavy traffic areas, deodorized everything and applied their protectant. Our carpets look fantastic. The entire experience…
Connor and Eric were great. They came in with a good attitude and explained what they were going to do with my carpet and that is exactly what they did. They did a five-star job. My carpet looks brand new again. I love that they're a christian-based company and they're not afraid to speak about it. Thank you guys…
Connor and Brennan were on time, pleasant, listened to my concerns and did an amazing job! Very professional with great customer service and attention to detail. Highly recommend!
Conner & Brandon were very professional and personable to talk to. They did a very good job on my carpets and area rug. I will continue to use Steam Team in the future.
Friendly service
The team was very professional and kept the whole service simple. They also kindly returned a lost debit card they found! Both technicians were kind and personable and made sure I was happy with my service. I had several tough stains I wasn’t sure would come out, but sure enough, they came right out. I’d also like…
Connor and Matt did a wonderful job overall with their friendliness and their steam cleaning! They were quick and efficient, and were communicative and educational through the whole process. They even gave me a quote on duct cleaning since I had asked about their rates. Also very affordable for the quality work the guys put in!
Another professional job well done. I have been using Steam Team since the late 90s. These guys are fantastic! They are careful and take their time. They don't rush to finish just to get to the next job. Carpets look brand new after they're done. You definitely won't be disappointed.
Professional,show up on time, friendly and do a good job. Reasonable price too! Will use them again.
They did a nice job in a timely. I would definitely recommend them. Thanks Steam Team, Mike
What a great business! They were able to work within my schedule and did a beautiful job. I am so glad for their suggestions for Scotchgard, hopefully that helps with my dog traffic. Would highly recommend!
Steam Team is great. Efficient, on time, super job on my carpet & kitchen grout. I’m thrilled,
Did their work quickly. Employees were very nice and polite and honest. Overall great job!
The guys that came this morning to clean my carpet did an excellent job , I would definitely use them again , Very professional & friendly …
Connor and Brennan did very wonderful for our Senior Citizens, big difference made after cleaning!
Very professional, did a great job on our carpet and upholstery cleaning. Would highly recommend them.
We have used Steam Team LLC for a few years now. They are extremely nice. The carpet cleaning is excellent. They are very informative. I am so impressed with the message on the back of the receipt. God bless you all at Steam Team.
Friendly and professional technicians who did a fantastic job cleaning our very dirty carpet.
Worse experience with this company
They do the trick every-time!!! Matt and Brennnan were respectful of my home and were also patient with me to do one more sweep of the carpet before the cleaning. They even got up some stains that we were not able to. Thanks again! My 3 rooms cleaned are amazing for older white carpet.
They were very attentive. They listened to the concerns. The carpet came out amazing. The high traffic area looks completely different as in clean. It's amazing. Both of the workers came out were also amazing and individuals. They also do an amazing job.
Connor and Brennan arrived right on time and did an awesome job with our living room, hallway, and master bedroom. They really tackled the the high traffic areas. I would highly recommend the Steam Team.
Steam Team did a fantastic job. I have two dogs, but after their visit the carpet looks new again!
The guys did a great job. Very nice, clean and professional. They couldn’t have been better to work with!! My carpet looks and smells fresh and clean. I would highly recommend this company!! Thank you
Communication was good. They were efficient. Reliable. Would recommend.
Conner and Brendan were GREAT! Professional and friendly, let me know everything they were going to do and let me know what I needed to do when they were done. 10 out of 10!!!
The two young men who came to clean my carpet were very professional polite and helpful. My carpet looks new again.
We have always loved this company. Steam Team is always very professional, friendly & affordable. They are on time and quick. I would highly recommend Steam Team for all your carpet cleaning.😊😊
They did a great job and efficiently. A couple of great guys too. Would use their cleaning services again.
They were very professional and quick and explained everything they were doing. Definitely would highly recommend.
Easy phone call, great service, fast, and in and out!!
Matt did an incredible job from start to finish. Called me before hand with plenty of time to prepare for his arrival, did an amazing job on the carpets, and was very nice to my kids who were so curious about what he was doing! Thanks Matt!
The floors ( carpet & ceramic tile ) look wonderful! Matt and his assistant were very polite helpful! I highly recommend steam team!
I wanted to thank Eric and Jason and the owner Of the Steam team! I broke my leg bad in Feb 2024 They came cleaned my carpets and furniture! They did awesome job I could not help or move the furniture. I could only stand in the kitchen while they did it. They moved everything and said not for me to worry about it. I…
They did a great job cleaning carpets. We were able to see a difference. They were very professional.
I love steam team! They are excellent about communicating and doing the job they are hired to do. Eric and his partner were punctual and efficient and my carpets look amazing!
Eric and his assistant did a great job. Kept me informed about several situations while cleaning the carpet. They were on time, efficient and very polite! Great team!
We have 3 dogs so we had some slobber spots and one spot where one of the dogs peed during a seizure. Steam Team showed up on time, charged what they had quoted, and not only got out all the spots but also removed the smell at the urine spot. Carpets look great and feel soft like new. Thoroughly impressed.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 149 | $158–$327 |
| Pet stain & odor removal | 27 | — |
| Upholstery cleaning | 24 | $170–$348 |
| General carpet cleaning | 19 | $183–$327 |
| Area rug cleaning | 6 | $158–$460 |
