How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%82+5.8Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORESteam Team LLC
Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 414 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Steam Team LLC for 5 kinds of job.
Steam Team LLC for pet stain & odor removal
Clear ✕All 27 Google reviews tagged “Pet stain & odor removal”
Conner was On time. Friendly. Efficient. Everything looked great!
From start to finish with the entire process of booking our appointment with Kelly to the day of services with Matt & Jason our experience was terrific! All staff members we had interactions with were professional, knowledgeable , worked quick and efficient. Would highly recommend and will use them again in the future!
I highly recommend Steam Team! I had them out to clean the carpets in one of our facilities and the staff was excellent. They were very detail oriented and cleaned the carpets like it was their own. It's hard to find this customer service these days and Steam Team has it.
We have older white carpet and two medium sized dogs so keeping it looking fresh is no small task. Steam Team did an incredible job. They spot treated problem areas, gave extra attention to our heavy traffic areas, deodorized everything and applied their protectant. Our carpets look fantastic. The entire experience…
The guys were excellent! Friendly, professional and quick! They listened to my concerns and explained the whole process. I’ll definitely recommend them to anyone!!
What a great business! They were able to work within my schedule and did a beautiful job. I am so glad for their suggestions for Scotchgard, hopefully that helps with my dog traffic. Would highly recommend!
Did their work quickly. Employees were very nice and polite and honest. Overall great job!
We have used Steam Team LLC for a few years now. They are extremely nice. The carpet cleaning is excellent. They are very informative. I am so impressed with the message on the back of the receipt. God bless you all at Steam Team.
We have always loved this company. Steam Team is always very professional, friendly & affordable. They are on time and quick. I would highly recommend Steam Team for all your carpet cleaning.😊😊
Quick service. Great communication and very friendly. Carpets look great. Would recommend to anyone looking for this service.
These guys are the best!!! I had a stain that kept coming back when I used our carpet cleaner. These guys got it the first time and it never came back!!! They are less expensive than their competitors. We will use them again!!
Went above and beyond to make sure the carpet looked amazing before my clients listed their house!
Fast, efficient, amazing and Affordable 😎
I would recommend because they are fantastic.
Steam Team cleaned my air ducts and dryer vent, as well as did upholstery cleaning for my sectional. Excellent work and great team! Very pleasant from initial inquiry to finished product. Highly recommend! Sincerest thanks to Brandon, Brayden, Conner, and Eric! My Golden Retriever, George, was also thrilled to have…
We have been very impressed with the Steam Team from the initial communication, estimating and completion of the work. The team, led by Matt, cleaned my mom’s 20 year old carpet in multiple rooms and the stairwell. They also cleaned 30 year old kitchen, utility and four seasons room grout and tile. It is amazing…
Carpets turned out great!! Very informative and explained questions I had. They gave suggestions but were not pushy at all. I would highly recommend and definitely will use again.
Excellent customer service throughout the entire process. Office staff were thorough in answering my questions and addressing concerns I had. Scheduling process was easy and convenient. Crew who came out to the house were friendly, greeting me, my children and our dog. They explained their process well and gave…
This is the 2nd time I've had Steam Team out to clean my carpet. The same techs came out. Professional & friendly. They knew exactly what I wanted done. Carpet & sofa look/smell great! Amazing job!!! Thank you Jason & Eric!
They did an excellent job , Took their time & even asked if everything looked good , or if I wanted them to go over anything again !! Price was Great & was on time - very Happy customer & I would Highly suggest them !! Thank you again steam team for a job well done !!
I had my ducts & carpet cleaned the same day. Team one arrived with three men who couldn't have been nicer or more accommodating or attentive to working around my office & an important zoom meeting. We had our ducts cleaned in over 2 years ago when our house was completed by another company that banged up our brand…
I used this company to clean my carpets and added deodorizer to get rid of dreaded cat pee in a few rooms. The prices were a steal and I loved not being charged more for living north of Fort Wayne. From the phone calls to the guys who showed up, everyone was super friendly, knowledgeable, and helpful. My carpet has…
The owner not only knows the business but the individuals he has on staff are superb. The professionalism of this company is just outstanding from beginning to end. They beat the competition pricing and then scheduled around my hectic schedule nonetheless still. Bravo Steam Team!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 149 | $158–$327 |
| Pet stain & odor removal | 27 | — |
| Upholstery cleaning | 24 | $170–$348 |
| General carpet cleaning | 19 | $183–$327 |
| Area rug cleaning | 6 | $158–$460 |
