How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty90−1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORESteam Works Cleaning & Restoration
Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 671 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Steam Works Cleaning & Restoration for 5 kinds of job.
Steam Works Cleaning & Restoration for area rug cleaning
Clear ✕All 57 Google reviews tagged “Area rug cleaning”
Very professional, friendly and our cleaned areas look wonderful.
Very good job. Would recommend
Great company and pricing; Kind and a job well done!
Really enjoyed Mark professionalism and desire to do a great job! Quality work
Steam Works is amazing! They do a great job, are thorough, and do a great job communicating! Everything looks great! I highly recommend them!
We had the upholstery and area rugs in our 2 living rooms cleaned by this company. We have 2 large dogs (one shepherd who sheds a ton) and after Cam and Nick were finished in the front room, there was not a hair in sight. The furniture looked and smelled brand new. I cannot recommend this company enough!
My carpets look and smell great. The technicians, Cameron and Camden, were friendly and helpful. I had a great experience!
My carpet is over 30 years old & when the cleaning was done it looked like new! the guys were very polite & even did a free deodorizing. I will certainly continue to use steam works
I have had Steam works do my carpet cleaning since we moved here years ago. They do an excellent job on my carpet and stairs also on my wool area rugs. Thank you Tyler
Tyler and all the guys at Steam Works were fantastic! Everyone was very professional and easy to work with!
I continue to have an outstanding experience with Steam Works. I have used Steam Works for years now, and their customer service is top notch. The team always arrives on time, and they are always professional. They work diligently to revitalize my carpets, and the results always exceed my expectations. My…
They have always taken care of our properties and make sure the job get done right.
Carson and Brandon did an awesome job on our carpets and area rug. Our area rug is in a high traffic area and it looks brand new! Very happy with the results.
Cameron and Brandon did a beautiful job! Very professional, courteous and knowledgeable! Will definately reccomend to others! I will be using Steam Works again, as needed!
Cameron and Bradon came over and worked absolute magic on some really nasty stains! They were quick, efficient, and wonderful to interact with! Thank you Steamworks for employing such professional workers!
The guys were super friendly, they worked quickly, and were super understanding of the fact that I was running behind. The only negative thing was I thought they would move the furniture and clean underneath and they didn't. I was moving out so there were only like three things they would've had to move. Otherwise they did a great job.
Very professional service and results! The technicians were timely and polite. Evan was the best! We will definitely refer them to friends and family.
Great communication and very friendly! Highly recommend!
Did an amazing job. Got the stain out and got me worked in the schedule. Over and above for their customers
They did a good job. I did not need to stay with them. I felt I could trust them to be in my house without my supervision.
They did a fantastic job. My carpet looks like new again I will definitely be using them again Cameron and Brandon are very good workers. Didn’t waste anytime
Best customer service!
Wonderful Experience!!!
Outstanding. Professional. Courteous. Best in the biz
Cameron and Brandon came out, they were early and extremely professional. They did a wonderful, thorough job, and they were knowledgeable and passionate about addressing any concerns we had and educating us on different services they offer for future visits. Will be using Steam Works for all our floor eating needs…
Cameron and Cam were very professional. They were very informative. They did a great job and my house smell awesome with their cleaning products. I am overly satisfied. Thank you so much.
My home looks and feels so clean after Steamworks cleaned our air vents, dryer vents and rugs! They were on time an professional and went out of their way to make it a great experience.
Couldn't ask for better guys! Professional, personable and very thorough! They treat their customers like they want to build a long term business relationship. Which to me as a small business owner there is nothing better than to have a Trustworthy Professional Company of individuals to call in times of need,…
Excellent service! Our carpets are soft and look so much better. We will definitely us their services again.
Very friendly and professional. My carpets always look amazing after a visit from Steam Works. Today, in addition to carpeted rooms, they also cleaned one of the area rugs that gets frequent traffic in our home and it literally looks brand new. 10/10 recommend!
Cameron and Mark were so professional so amazing they came in they got the job done they literally brought my carpets in my home back to lif!!!! 100 out of 100 Recommend!!!
They were on time very professional, helpful, and a knowledgeable. They helped me with moving furniture around to get the job done. They also were in & out in a reasonable amount of time, they're pricing is reasonable, and very affordable. I would recommend steam works cleaning & restoration to all my friend,…
Very nice guys they explained what they were doing and why. I felt comfortable around them to asked questions. Service, attitude and teamwork was very impressive, highly recommended.
Absolutely great and professional workers! The company has some of the best prices in town and the work was definitely quality and I’m extremely happy with the results! I will surely be using them again! 😃
Excellent service. Crew was helpful, polite & friendly. I’d request Mark & Cameron the next time I have to have the carpets cleaned.
Tyler and his crew at SteamWorks did an outstanding job. Their customer service and quality of work is second to none. The crew was on time and got right to work. I will be using them in the future and will recommend them to anyone looking for similar services. Money well spent!
Tyler and his boys were so nice! Fast and efficient. I even added a few things to my list for them to do when they got there and they were happy to do it.
Excellent service and results. They cleaned our tile floor as well. They were prompt , professional, and courteous. Highly recommend!
Jason and Cam did a wonderful job! My carpets look and smell great. They also able to clean my wool area rugs! We will for sure have them back again
These guys get it done right and are very fairly priced. I don't intend on using anyone else.
Cam and Jason were very professional and went about their work.
Cameron and Jason did a amazing job on my carpets and rugs. They were very polite, and on time. I will be using their services again. Would recommend!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 224 | $183–$327 |
| Carpet steam cleaning | 138 | $158–$327 |
| Pet stain & odor removal | 98 | — |
| Upholstery cleaning | 64 | $170–$348 |
| Area rug cleaning | 57 | $158–$460 |
