How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty90−1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORESteam Works Cleaning & Restoration
Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 671 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Steam Works Cleaning & Restoration for 5 kinds of job.
Steam Works Cleaning & Restoration for carpet steam cleaning
Clear ✕All 142 Google reviews tagged “Carpet steam cleaning” · showing 40
I can’t recommend Steam Works enough! They recently cleaned not only our carpets, but also our couch and upholstered headboard and footboard, and we couldn’t be happier with the results! They were timely, professional, incredibly friendly, and cost-effective! It’s so nice to find a company that does great work,…
Excellent, professional, amazing! Very happy with how clean my carpets look. Mark is awesome!
Exceptional service! Highly reccomend
Mark was very nice. He did an excellent job.
On time. Good work. Reasonably priced. Will use again.
They did a great job & moved things that were too heavy form for me.
Mark and Nick were great. Very informative and kind. They explained everything and my carpet looks great !!!
Mark called to ask if he could arrivedl about an hour early. That was perfect for me. Mark is very nice and professional He took his time and did a great job. My 23 year old berber looks great. I also use Steam works for my business of managing properties. I highly recommend them!
Great company Excellent service!
We just bought a house that came with some stained & stinky carpet but Mark from Steam works made it good as new! It smells amazing in here now (one room had a urine smell that I was worried wouldn’t come out) and the stained up room looks pristine. Super thankful for this wonderful job! We will definitely be returning in the future.
Mark showed up on time did a fantastic job. The price was right very happy with a professional job
You representatives were courteous, respectful, friendly, professional, and efficient. It is because of employees like these that we continue to call Steam Works for our carpet cleaning.
Friendly, courteous young men showed up on time and did a thorough job. Cameron made sure cleaning was done to my satisfaction prior to leaving. I would highly recommend Steamworks and they were reasonable too for my entire house, stairs and closets.
Very happy and will use again. Good communication. Very nice people! Did a great job on the carpets and rugs. A+
Awesome experience and service from start to finish. Tyler was extremely responsive and reached out almost immediately to get service scheduled. The crew was extremely professional and friendly and worked around the kids and I being home and were extremely engaging. Air ducts looked amazing as did the carpets. Thanks Tyler and crew!
I had a great experience with this carpet cleaning company. They were professional, arrived on time, and did an excellent job removing stains and refreshing my carpets. Everything looked and smelled clean when they were finished, and they paid attention to the details. The team was friendly, efficient, and…
Very good job. Would recommend
Mark and Ryan did a great job! Both were very professional, efficient and really nice! If you're needing your carpet cleaned. I definitely recommend Steam Works. Request Mark and Ryan by name ☺️
Good job with very soiled stair carpet
They were friendly, got right to work. Stains and spots i figured were permanent are now gone.
Excellent service! Carpet & furniture cleaned looks great! Guys very courteous & respectful!
Great service… professional and friendly workers!
Camden and Henry were the very polite and professional young men who cleaned our carpet, they worked hard and were very respectful. The carpet looks amazing! They were prompt and did an outstanding job.
Good job. A bit expensive for one room that’s pretty small. But the guys were great and friendly. I will probably use them again but try to negotiate a lower price. Thanks guys.
They did a great job and were courteous.
They did a great job!
Awesome experience with steam works cleaning and restoration.mark was awesome and the price and quality of work was even better. 🙏🏾
Cameron and Dylan did such a thorough job cleaning our carpets and soft furniture. We were so pleased with their professionalism and our clean carpets!
Cameron and Cody were friendly and all business. They evaluated the situation and determined the work to be done. Also, worked a plan and put it forth to me. I agreed and they began to clean. Professional in cleaning, appearance, & conversation.
Very professional - arrived on time and completed work within time frame suggested . Would recommend them to family and friends .
Really enjoyed Mark professionalism and desire to do a great job! Quality work
Steam Works is amazing! They do a great job, are thorough, and do a great job communicating! Everything looks great! I highly recommend them!
Cameron let us know he was arriving early. Very personable young man. Did a great job.
We have used Steam Works multiple times and they have always done a great job of cleaning carpet and furniture. However we were disappointed this time in that they did not bring foam blocks to put under couches/chairs as they have done in the past, so they were unable to clean under them. Since we had relocated the…
It was amazing from scheduling to the finish product. 🤩Cameron and Brody were amazing.🤩 They were very efficient, carried for my home. They had attention to detail. My carpet has life again. They were on time courteous and overall I am very 😀 pleased!!! Great prices and an outstanding job!! Definitely will hire…
Mark was on time, he called 15 minutes out. Very professional & efficient. I will have him clean my other home before it goes up for sale. Thank you!
Jason and Cameron did an excellent job. I would recommend them to friends. Carpet looks brand new. Thanks again.
Steam works arrived early and were very thorough. So happy with their service! I will definitely be a return customer!
Great service as always! Highly recommend Steamworks!
Very nice, conscientious work!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 224 | $183–$327 |
| Carpet steam cleaning | 138 | $158–$327 |
| Pet stain & odor removal | 98 | — |
| Upholstery cleaning | 64 | $170–$348 |
| Area rug cleaning | 57 | $158–$460 |
