How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty90−1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORESteam Works Cleaning & Restoration
Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 671 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Steam Works Cleaning & Restoration for 5 kinds of job.
Steam Works Cleaning & Restoration for carpet steam cleaning
Clear ✕All 142 Google reviews tagged “Carpet steam cleaning” · showing 60
I can’t recommend Steam Works enough! They recently cleaned not only our carpets, but also our couch and upholstered headboard and footboard, and we couldn’t be happier with the results! They were timely, professional, incredibly friendly, and cost-effective! It’s so nice to find a company that does great work,…
Excellent, professional, amazing! Very happy with how clean my carpets look. Mark is awesome!
Exceptional service! Highly reccomend
Mark was very nice. He did an excellent job.
On time. Good work. Reasonably priced. Will use again.
They did a great job & moved things that were too heavy form for me.
Mark and Nick were great. Very informative and kind. They explained everything and my carpet looks great !!!
Mark called to ask if he could arrivedl about an hour early. That was perfect for me. Mark is very nice and professional He took his time and did a great job. My 23 year old berber looks great. I also use Steam works for my business of managing properties. I highly recommend them!
Great company Excellent service!
We just bought a house that came with some stained & stinky carpet but Mark from Steam works made it good as new! It smells amazing in here now (one room had a urine smell that I was worried wouldn’t come out) and the stained up room looks pristine. Super thankful for this wonderful job! We will definitely be returning in the future.
Mark showed up on time did a fantastic job. The price was right very happy with a professional job
You representatives were courteous, respectful, friendly, professional, and efficient. It is because of employees like these that we continue to call Steam Works for our carpet cleaning.
Friendly, courteous young men showed up on time and did a thorough job. Cameron made sure cleaning was done to my satisfaction prior to leaving. I would highly recommend Steamworks and they were reasonable too for my entire house, stairs and closets.
Very happy and will use again. Good communication. Very nice people! Did a great job on the carpets and rugs. A+
Awesome experience and service from start to finish. Tyler was extremely responsive and reached out almost immediately to get service scheduled. The crew was extremely professional and friendly and worked around the kids and I being home and were extremely engaging. Air ducts looked amazing as did the carpets. Thanks Tyler and crew!
I had a great experience with this carpet cleaning company. They were professional, arrived on time, and did an excellent job removing stains and refreshing my carpets. Everything looked and smelled clean when they were finished, and they paid attention to the details. The team was friendly, efficient, and…
Very good job. Would recommend
Mark and Ryan did a great job! Both were very professional, efficient and really nice! If you're needing your carpet cleaned. I definitely recommend Steam Works. Request Mark and Ryan by name ☺️
Good job with very soiled stair carpet
They were friendly, got right to work. Stains and spots i figured were permanent are now gone.
Excellent service! Carpet & furniture cleaned looks great! Guys very courteous & respectful!
Great service… professional and friendly workers!
Camden and Henry were the very polite and professional young men who cleaned our carpet, they worked hard and were very respectful. The carpet looks amazing! They were prompt and did an outstanding job.
Good job. A bit expensive for one room that’s pretty small. But the guys were great and friendly. I will probably use them again but try to negotiate a lower price. Thanks guys.
They did a great job and were courteous.
They did a great job!
Awesome experience with steam works cleaning and restoration.mark was awesome and the price and quality of work was even better. 🙏🏾
Cameron and Dylan did such a thorough job cleaning our carpets and soft furniture. We were so pleased with their professionalism and our clean carpets!
Cameron and Cody were friendly and all business. They evaluated the situation and determined the work to be done. Also, worked a plan and put it forth to me. I agreed and they began to clean. Professional in cleaning, appearance, & conversation.
Very professional - arrived on time and completed work within time frame suggested . Would recommend them to family and friends .
Really enjoyed Mark professionalism and desire to do a great job! Quality work
Steam Works is amazing! They do a great job, are thorough, and do a great job communicating! Everything looks great! I highly recommend them!
Cameron let us know he was arriving early. Very personable young man. Did a great job.
We have used Steam Works multiple times and they have always done a great job of cleaning carpet and furniture. However we were disappointed this time in that they did not bring foam blocks to put under couches/chairs as they have done in the past, so they were unable to clean under them. Since we had relocated the…
It was amazing from scheduling to the finish product. 🤩Cameron and Brody were amazing.🤩 They were very efficient, carried for my home. They had attention to detail. My carpet has life again. They were on time courteous and overall I am very 😀 pleased!!! Great prices and an outstanding job!! Definitely will hire…
Mark was on time, he called 15 minutes out. Very professional & efficient. I will have him clean my other home before it goes up for sale. Thank you!
Jason and Cameron did an excellent job. I would recommend them to friends. Carpet looks brand new. Thanks again.
Steam works arrived early and were very thorough. So happy with their service! I will definitely be a return customer!
Great service as always! Highly recommend Steamworks!
Very nice, conscientious work!
Great experience would do it again
Cameron & Brody did a great job. Always satisfied with the service! Answered all my questions politely and professionally. Very happy with Steam Works and will continue to do business with them!
Quick to respond, friendly, and efficient!
Mark and Camden did a great job. They were friendly, professional and very efficient. Our very old carpeting now looks almost like new. The competitive pricing was explained in detail before and after the job. This was our first time using Steam Works and will definitely use them again. 100% satisfied! Update…
They have amazing service, quick, efficient, friendly, and they have great pricing as well! I highly recommend using their services!
Marc, the technician was waiting for me even though I was running late. I did give him our garage codes and security codes, but he felt to be entirely professional that he would be happy to wait until I arrive. The cleaning was done professionally and the carpet looked brand new when he finished. I certainly have no…
Quick and friendly service! My carpet looks and smells great! Will definitely use them again!
very knowledgeable and extremely professional team..... carpets turned out beautifully !!!
Always amazing work!?!
I had a tough stain that I thought was set and they got most of it out. They were very friendly, prompt and professional!
Not super pleased with the carpet cleaning. Didn't get up some pretty basic stains. Husband had to spend over an hour after they left with our Bissell carpet cleaner to go back over everything and it looks much better now. Feels like we wasted our time and money. Giving 2 stars because communication was good and…
The young men were kind, attentive and hardworking. They did a great job! Cameron was very respectful as the lead.
Excellent service. Worked around r schedule and was very accommodating. The actual guys Cameron and Nick doing the cleaning were very kind and professional. Won’t hesitate to use them again.
I needed my carpet cleaned last minute, so I sent Steam Works an online request on Sunday. On Monday I received a call and they were able to get me in same day! The two guys who showed up for cleaning were extremely polite, friendly, and knowledable. I had a few stains that I didn't think would come out and they…
fasts dependable do great work
Very professional and on time. They took a lot of steps to protect the house as they moved through it with their cleaning equipment. Very pleased. Will highly recommend.
Steam Works did an amazing job and got a stain out of our carpet that has been here since the week that we moved in. The two guys that came were very friendly and professional. We will absolutely be using them again in the future!
Very professional and courteous..great work
I was surprised that all my areas could be well cleaned in just over a hour. My first time with commercial cleaning. Seems like a great job. Thanks.
Awesome service. They showed up right at the scheduled time and did a great job with our carpet cleaning. As someone with 2 dogs this place is a lifesaver. Shout out to Cameron and Nick for being real pros.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 224 | $183–$327 |
| Carpet steam cleaning | 138 | $158–$327 |
| Pet stain & odor removal | 98 | — |
| Upholstery cleaning | 64 | $170–$348 |
| Area rug cleaning | 57 | $158–$460 |
