How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty90−1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORESteam Works Cleaning & Restoration
Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 671 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Steam Works Cleaning & Restoration for 5 kinds of job.
Steam Works Cleaning & Restoration for general carpet cleaning
Clear ✕All 224 Google reviews tagged “General carpet cleaning” · showing 60
I can’t recommend Steam Works enough! They recently cleaned not only our carpets, but also our couch and upholstered headboard and footboard, and we couldn’t be happier with the results! They were timely, professional, incredibly friendly, and cost-effective! It’s so nice to find a company that does great work,…
Wonderful service! They got me scheduled quickly at my request, and my couch and carpet turned out beautifully! A++
Exceptional service! Highly reccomend
Mark and Nick were great. Very informative and kind. They explained everything and my carpet looks great !!!
Steaks Work & Tyler do amazing work!!
Great service, on time, and reasonable price.
We have used steamworks a few times! They are always punctual, kind, & do a great job! We will continue to use them in the future.
Mark showed up on time did a fantastic job. The price was right very happy with a professional job
Very good job. Would recommend
Mark and Ryan did a great job! Both were very professional, efficient and really nice! If you're needing your carpet cleaned. I definitely recommend Steam Works. Request Mark and Ryan by name ☺️
Great company and pricing; Kind and a job well done!
I am a repeat customer - great work every time
Steam Works is amazing! They do a great job, are thorough, and do a great job communicating! Everything looks great! I highly recommend them!
they did a great job as always cleaning our carpet. Even took extra time on some stubborn spots! Highly recommend them!
We have used Steam Works multiple times and they have always done a great job of cleaning carpet and furniture. However we were disappointed this time in that they did not bring foam blocks to put under couches/chairs as they have done in the past, so they were unable to clean under them. Since we had relocated the…
Cameron & Brody did a great job. Always satisfied with the service! Answered all my questions politely and professionally. Very happy with Steam Works and will continue to do business with them!
Had all of our carpets cleaned today and Steam Works did another fantastic job. We have had them out a few times already and every time it’s done to perfection. They are very fast but the quality of work is there as well. Carpets are always a little damp but that is normal as they do dry quickly. Mark and Brody were…
Best in the business!
As always quick, efficient and thorough! Polite and respectful. Great results with carpet and upholstery cleaning.
The guys were on time, friendly and my carpet looks brand new!
I needed my carpet cleaned last minute, so I sent Steam Works an online request on Sunday. On Monday I received a call and they were able to get me in same day! The two guys who showed up for cleaning were extremely polite, friendly, and knowledable. I had a few stains that I didn't think would come out and they…
Excellent work! They are friendly, professional, and did a spectacular job. We appreciated the trim/corner protectors they used and the shoe booties they wore. No other carpet cleaning service we have used in the past has met these standards.
My carpets look and smell great. The technicians, Cameron and Camden, were friendly and helpful. I had a great experience!
Great service, communication, and did a great job with my carpet cleaning! Would recommend to anyone looking to have their carpets cleaned!
Cameron and Brody did an excellent job! They were very friendly and professional. It looks like brand new carpet and we will be using them again!
My carpet is over 30 years old & when the cleaning was done it looked like new! the guys were very polite & even did a free deodorizing. I will certainly continue to use steam works
Excellent service and very professional. Highly recommended!
Cameron and Brendan were absolutely wonderful in all ways. Professional and courteous. Kind. I've used you before and I plan on continuing to do so and refer friends and family.
good company to have come clean my carpets. this is about my 4th year with them. highly recommended
Tyler and all the guys at Steam Works were fantastic! Everyone was very professional and easy to work with!
This was my first time hiring this company and they did a great job. It was affordable and easy to schedule compared to others in town. Cameron and Brandon both did great work, were quick, friendly, and professional. Will definitely hire this company again.
As usual the job was well done. The guys were so polite and nice. I will continue to use them.
The guys are super nice and responsive! So easy to work with and carpets look great!
Great company. Very friendly and professional. Use them . You won't be disappointed.
Service techs were right on time. Carpets look good, and smell good.
I have used this company for years. They are always prompt, polite and my carpets look great when they leave.
Great service and showed me pictures of air vents before and after cleaning. Glad me and my family will not be breathing that!
Cameron and his helper arrived on time and were very friendly and professional. My carpets { three rooms} look amazing and smell so good! Thank you, guys!!! I WILL be using your services again!
Customer service from scheduling to cleaning was excellent. Did a great job explaining how the carpet would be cleaned and when to move items back. Cameron and Brandon did a great job!
I continue to have an outstanding experience with Steam Works. I have used Steam Works for years now, and their customer service is top notch. The team always arrives on time, and they are always professional. They work diligently to revitalize my carpets, and the results always exceed my expectations. My…
This is the third time I have used this company and it won't be the last. I am just as impressed today as I was the first time I used them. Tyler has an incredible work ethic and great customer service skills. Something that always impresses me and is getting harder to find these days. He and his team truly care…
Cameron and Brandon showed up 10 minutes before 8a, started by 8:10a and they just left at 9a to do two bedrooms. They were on time, kind, professional and did a great job. Pricing was very affordable and my carpets almost look new. I had a lot of wear and stains and I can’t even see it anymore. Very happy with my…
They have always taken care of our properties and make sure the job get done right.
The two gentlemen named Cameron and Brandon who cleaned all of my carpeting did a fabulous job. They were punctual, knowledgeable and very polite. I would recommend them to everyone! Price was very reasonable and l have clean beautiful carpets. Keep up the good work guys. You Rock😊
Cameron and Brandon did a great job. I used the service for upholstery for the first time today and it was worth it. I am a return customer and will continue to be. This business is highly recommended
I had my apartment carpets cleaned when I moved out, and Cameron did a great job. Cameron was on time and very professional, and the services were reasonably priced. I would highly recommend Steam Works.
They did a great job!
Cameron and Brandon both very courteous and informative. Will definitely use them again
Carson and Brandon did an awesome job on our carpets and area rug. Our area rug is in a high traffic area and it looks brand new! Very happy with the results.
Cameron and Brandon did a beautiful job! Very professional, courteous and knowledgeable! Will definately reccomend to others! I will be using Steam Works again, as needed!
The team was professional and courteous. They did an excellent job . I will definitely call the company again. Thank you.
He did a great job. He listened and was able to really clean my carpet. Also had good experience about carpet and was helpful.
They were punctual, very nice, and did a great job at a competitive price. Nothing else one could ask for!
Great, excellent service!
Cameron and Bradon came over and worked absolute magic on some really nasty stains! They were quick, efficient, and wonderful to interact with! Thank you Steamworks for employing such professional workers!
I will use Steam Works every time!
Very good job and extremely polite
The guys were super friendly, they worked quickly, and were super understanding of the fact that I was running behind. The only negative thing was I thought they would move the furniture and clean underneath and they didn't. I was moving out so there were only like three things they would've had to move. Otherwise they did a great job.
Cameron E and Brandon arrived on time they were friendly fast and very thorough. I would definitely use steam works again . Thanks
Cameron and Brandon were very efficient, very fast, very knowledgeable. Probably will be seeing them next year. Unless of course my dog…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 224 | $183–$327 |
| Carpet steam cleaning | 138 | $158–$327 |
| Pet stain & odor removal | 98 | — |
| Upholstery cleaning | 64 | $170–$348 |
| Area rug cleaning | 57 | $158–$460 |
