How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty90−1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORESteam Works Cleaning & Restoration
Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 671 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Steam Works Cleaning & Restoration for 5 kinds of job.
Steam Works Cleaning & Restoration for general carpet cleaning
Clear ✕All 224 Google reviews tagged “General carpet cleaning” · showing 140
I can’t recommend Steam Works enough! They recently cleaned not only our carpets, but also our couch and upholstered headboard and footboard, and we couldn’t be happier with the results! They were timely, professional, incredibly friendly, and cost-effective! It’s so nice to find a company that does great work,…
Wonderful service! They got me scheduled quickly at my request, and my couch and carpet turned out beautifully! A++
Exceptional service! Highly reccomend
Mark and Nick were great. Very informative and kind. They explained everything and my carpet looks great !!!
Steaks Work & Tyler do amazing work!!
Great service, on time, and reasonable price.
We have used steamworks a few times! They are always punctual, kind, & do a great job! We will continue to use them in the future.
Mark showed up on time did a fantastic job. The price was right very happy with a professional job
Very good job. Would recommend
Mark and Ryan did a great job! Both were very professional, efficient and really nice! If you're needing your carpet cleaned. I definitely recommend Steam Works. Request Mark and Ryan by name ☺️
Great company and pricing; Kind and a job well done!
I am a repeat customer - great work every time
Steam Works is amazing! They do a great job, are thorough, and do a great job communicating! Everything looks great! I highly recommend them!
they did a great job as always cleaning our carpet. Even took extra time on some stubborn spots! Highly recommend them!
We have used Steam Works multiple times and they have always done a great job of cleaning carpet and furniture. However we were disappointed this time in that they did not bring foam blocks to put under couches/chairs as they have done in the past, so they were unable to clean under them. Since we had relocated the…
Cameron & Brody did a great job. Always satisfied with the service! Answered all my questions politely and professionally. Very happy with Steam Works and will continue to do business with them!
Had all of our carpets cleaned today and Steam Works did another fantastic job. We have had them out a few times already and every time it’s done to perfection. They are very fast but the quality of work is there as well. Carpets are always a little damp but that is normal as they do dry quickly. Mark and Brody were…
Best in the business!
As always quick, efficient and thorough! Polite and respectful. Great results with carpet and upholstery cleaning.
The guys were on time, friendly and my carpet looks brand new!
I needed my carpet cleaned last minute, so I sent Steam Works an online request on Sunday. On Monday I received a call and they were able to get me in same day! The two guys who showed up for cleaning were extremely polite, friendly, and knowledable. I had a few stains that I didn't think would come out and they…
Excellent work! They are friendly, professional, and did a spectacular job. We appreciated the trim/corner protectors they used and the shoe booties they wore. No other carpet cleaning service we have used in the past has met these standards.
My carpets look and smell great. The technicians, Cameron and Camden, were friendly and helpful. I had a great experience!
Great service, communication, and did a great job with my carpet cleaning! Would recommend to anyone looking to have their carpets cleaned!
Cameron and Brody did an excellent job! They were very friendly and professional. It looks like brand new carpet and we will be using them again!
My carpet is over 30 years old & when the cleaning was done it looked like new! the guys were very polite & even did a free deodorizing. I will certainly continue to use steam works
Excellent service and very professional. Highly recommended!
Cameron and Brendan were absolutely wonderful in all ways. Professional and courteous. Kind. I've used you before and I plan on continuing to do so and refer friends and family.
good company to have come clean my carpets. this is about my 4th year with them. highly recommended
Tyler and all the guys at Steam Works were fantastic! Everyone was very professional and easy to work with!
This was my first time hiring this company and they did a great job. It was affordable and easy to schedule compared to others in town. Cameron and Brandon both did great work, were quick, friendly, and professional. Will definitely hire this company again.
As usual the job was well done. The guys were so polite and nice. I will continue to use them.
The guys are super nice and responsive! So easy to work with and carpets look great!
Great company. Very friendly and professional. Use them . You won't be disappointed.
Service techs were right on time. Carpets look good, and smell good.
I have used this company for years. They are always prompt, polite and my carpets look great when they leave.
Great service and showed me pictures of air vents before and after cleaning. Glad me and my family will not be breathing that!
Cameron and his helper arrived on time and were very friendly and professional. My carpets { three rooms} look amazing and smell so good! Thank you, guys!!! I WILL be using your services again!
Customer service from scheduling to cleaning was excellent. Did a great job explaining how the carpet would be cleaned and when to move items back. Cameron and Brandon did a great job!
I continue to have an outstanding experience with Steam Works. I have used Steam Works for years now, and their customer service is top notch. The team always arrives on time, and they are always professional. They work diligently to revitalize my carpets, and the results always exceed my expectations. My…
This is the third time I have used this company and it won't be the last. I am just as impressed today as I was the first time I used them. Tyler has an incredible work ethic and great customer service skills. Something that always impresses me and is getting harder to find these days. He and his team truly care…
Cameron and Brandon showed up 10 minutes before 8a, started by 8:10a and they just left at 9a to do two bedrooms. They were on time, kind, professional and did a great job. Pricing was very affordable and my carpets almost look new. I had a lot of wear and stains and I can’t even see it anymore. Very happy with my…
They have always taken care of our properties and make sure the job get done right.
The two gentlemen named Cameron and Brandon who cleaned all of my carpeting did a fabulous job. They were punctual, knowledgeable and very polite. I would recommend them to everyone! Price was very reasonable and l have clean beautiful carpets. Keep up the good work guys. You Rock😊
Cameron and Brandon did a great job. I used the service for upholstery for the first time today and it was worth it. I am a return customer and will continue to be. This business is highly recommended
I had my apartment carpets cleaned when I moved out, and Cameron did a great job. Cameron was on time and very professional, and the services were reasonably priced. I would highly recommend Steam Works.
They did a great job!
Cameron and Brandon both very courteous and informative. Will definitely use them again
Carson and Brandon did an awesome job on our carpets and area rug. Our area rug is in a high traffic area and it looks brand new! Very happy with the results.
Cameron and Brandon did a beautiful job! Very professional, courteous and knowledgeable! Will definately reccomend to others! I will be using Steam Works again, as needed!
The team was professional and courteous. They did an excellent job . I will definitely call the company again. Thank you.
He did a great job. He listened and was able to really clean my carpet. Also had good experience about carpet and was helpful.
They were punctual, very nice, and did a great job at a competitive price. Nothing else one could ask for!
Great, excellent service!
Cameron and Bradon came over and worked absolute magic on some really nasty stains! They were quick, efficient, and wonderful to interact with! Thank you Steamworks for employing such professional workers!
I will use Steam Works every time!
Very good job and extremely polite
The guys were super friendly, they worked quickly, and were super understanding of the fact that I was running behind. The only negative thing was I thought they would move the furniture and clean underneath and they didn't. I was moving out so there were only like three things they would've had to move. Otherwise they did a great job.
Cameron E and Brandon arrived on time they were friendly fast and very thorough. I would definitely use steam works again . Thanks
Cameron and Brandon were very efficient, very fast, very knowledgeable. Probably will be seeing them next year. Unless of course my dog…
Very professional service and results! The technicians were timely and polite. Evan was the best! We will definitely refer them to friends and family.
Great communication and very friendly! Highly recommend!
Friendly interactions with staff and professional work performed at a fair price. My new home smelled like wet-dog before their service and smelled like a new home after. Would use this service again!
Cameron and Evan are kind and very good at what they do. I appreciate them. Use this company and ask for them if you can.
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SteamWorks made my carpets and furniture look brand new! We’ve got a dog and little kids and very light colored carpet. I didn’t think the carpet could be saved but it looks like it was just installed. The employees were extremely friendly, generous and professional. I highly recommend this company and will…
They guys were polite and paid attention to what I shared about the areas that needed extra attention. They were efficient and did a great job
Very professional and helpful. Would recommend.
Steam works did a great job on our carpets and were more than willing to add on a bench I needed cleaned. The employees were friendly and efficient. Highly recommend!
Did an amazing job. Got the stain out and got me worked in the schedule. Over and above for their customers
Mark and Evan were quick, professional and helpful! Will use them again!
We had a few bad spots and I they are gone! Looks amazing like the day the carpet was put in!
Very nice guys, and did a great job on my carpets. Will recommend this company to others.
Great job and very professional would recommend. The technicians were and helpful answering any questions we had.
Great service and friendly staff.
I am very pleased with the overall experience Steam Works provided. Scheduling my service appointment was fast and easy. The S.W. crew is very friendly and knowledgeable. I will definitely use them again!
Quick, fast and professional
They was on time and did a great job and was very kind will be calling them again to make another appointment
Very professional and pleased with their services. Will be using them again!
Brandon and Cameron were efficient, respectful and fast. I recommend Steam Works for carpet cleaning.
These guys met my expectations and met a quick deadline for me! Great service!
They did a fantastic job. My carpet looks like new again I will definitely be using them again Cameron and Brandon are very good workers. Didn’t waste anytime
My wife and I were very pleased with the service we received from Steam Works. Cameron and Brandon did an outstanding job and were very courteous, efficient, and professional throughout the entire process. Their ability to remove long standing stains from the carpets was nothing short of amazing. We would highly…
They did an awesome job. Highly recommend Steam Works.
Wonderful Experience!!!
Brandon and Cameron did a wonderful job cleaning the carpets and furniture, and they were able to successfully remove pet odor left from my dog and cat. My house feels so fresh and clean no. They were also very professional and friendly. Would recommend, and we will be using again!
Arrived promptly. Communicated clearly. Worked efficiently. Priced Fairly. Couldn't ask for much else from a service.
Outstanding. Professional. Courteous. Best in the biz
Friendly and thorough. Will use again!
They did an excellent job making my carpet look like new! They have great customer service as well. I would highly recommend them.
Jason and Carter did a great job of cleaning my 2 recliners and my bench. In addition, they cleaned my room that has snow white carpet. Unfortunately over the past year, it became very dirty and they were able to remove all the dirt and make it look like new!
Great crew. They did an awesome job. Jason, the crew manager was exceptional. Will use them again!
The crew cleaned the office section of the church The carpet had not been touched since Dec. 2019. Everything is clean and the coffee stains are out of the meeting room carpets. Great job, good people.
Cameron and Brandon came out, they were early and extremely professional. They did a wonderful, thorough job, and they were knowledgeable and passionate about addressing any concerns we had and educating us on different services they offer for future visits. Will be using Steam Works for all our floor eating needs…
They did a good job. Thank you
The staff was polite and did a great job. It was cost effective and was done quickly.
My home looks and feels so clean after Steamworks cleaned our air vents, dryer vents and rugs! They were on time an professional and went out of their way to make it a great experience.
Couldn't ask for better guys! Professional, personable and very thorough! They treat their customers like they want to build a long term business relationship. Which to me as a small business owner there is nothing better than to have a Trustworthy Professional Company of individuals to call in times of need,…
Jason and Cameron sent me a text saying they were on their way and arrived just before the appointment time. Both introduced themselves and ask what we needed cleaned. They then jumped right in and very professionally cleaned our carpet and ceramic tile. Both areas looked great. After they had put their equipment…
Cameron and Camdem did a great job
Always good results with Steam Works!
Excellent service! Our carpets are soft and look so much better. We will definitely us their services again.
Jason, Cameron and Evan were very respectful, professional and friendly and did a great job cleaning our carpets . I will be using them again!
Excellent job, staff was polite enthusiastic and efficient- very positive experience and excellent cleaning!
Great service, timely and carpets look great!
They were on time, professional, and did the job quickly and efficiently. And they gave exceptional customer service. Highly recommend and will use them every year!
Fantastic team to work with. Very professional amd polite, checked with me at each step to make sure I was pleased with their work. Thank you so much. Definitely recommend using this company.
Great price, very personable people, and they recommended what was best for my house full of pet problems! They spent more time that other companies making sure everything was perfect. My house smells so much better already! Tyler and Billy did awesome! They also responded very quick thru email to schedule Cameron…
Service was excellent. Arrived earlier than expected but that was ok. The technician listened to my concerns and was polite and respectful. Carpet looks great! I will use them again.
Super great guy, professional and very efficient! Heck if a nice guy
Cameron and Mark were so professional so amazing they came in they got the job done they literally brought my carpets in my home back to lif!!!! 100 out of 100 Recommend!!!
Incredible job. I can’t believe how good the carpet looks. I would recommend this company to anyone.
They were on time very professional, helpful, and a knowledgeable. They helped me with moving furniture around to get the job done. They also were in & out in a reasonable amount of time, they're pricing is reasonable, and very affordable. I would recommend steam works cleaning & restoration to all my friend,…
great job on my carpets. I have been puppy training and the pet stains were terrible! They are now a thing of the past! Update: I did have an issue with the tech but the job itself was done well. I will not use this company again in the future.
Thus was our third time with steam works. Highly recommend them
Absolutely great and professional workers! The company has some of the best prices in town and the work was definitely quality and I’m extremely happy with the results! I will surely be using them again! 😃
Jason and Cam were great.....on time......very personable,,,,,, the carpets cleaned up perfect and the office smelled great!.......Haldrup USA will definately use them again!!
Excellent service. Crew was helpful, polite & friendly. I’d request Mark & Cameron the next time I have to have the carpets cleaned.
Wonderful experience! Jason arrived on time and was very friendly and professional. He completed the job in a timely manner and my rugs look fantastic! I will definitely use Steam Works again...
Very professional, friendly, and efficient. The stains are gone! Definitely recommend.
Great Customer Service, and very professional, carpet looks and feels great. Thank you
Steam works did my carpets today..My carpets were In pretty rough shape! They came in and did an amazing job. I would recommend them over any other company. The cleaners were very polite respectful. Thank you so much
They showed up right on time with an upbeat attitude! They did a wonderful job cleaning up pet stains.
Jason and Cameron did a great job cleaning our carpets. They were very thorough, efficient and professional. They answered all our questions and were very pleasant to work with We will definitely call them again .
On time with good communication. I got an email stating what prep work they would like done. The day of the appointment I received a text let me know they were on the way, 10 minutes later they arrived. Cleaners were professional, neat and easy to work with. Making the appointment was very easy and friendly office staff.
Tyler and his crew at SteamWorks did an outstanding job. Their customer service and quality of work is second to none. The crew was on time and got right to work. I will be using them in the future and will recommend them to anyone looking for similar services. Money well spent!
Great company to work will. Professional and nice people. Will definitely use again!
The guys were very professional and did a wonderful job! My carpets are beautiful!!!
Excellent service and results. They cleaned our tile floor as well. They were prompt , professional, and courteous. Highly recommend!
very prompt and performed there job well
Jason and Cam did a wonderful job! My carpets look and smell great. They also able to clean my wool area rugs! We will for sure have them back again
These guys get it done right and are very fairly priced. I don't intend on using anyone else.
Awesome and friendly service! Will definitely use again!!
Cam and Jason were very professional and went about their work.
Mark and Cameron did a great job with my carpets and love seat. Everything looks like brand new!
These are the nicest guys. They do an awesome job and they are fast. Got up gum and nearly every other stain, had one spot of blue paint or nail polish that didn't come up but it's paint so... Price was excellent and we will definitely call again when needed!
I’ve used Steam Works several times both at home and the office. Tyler and his crews are always thorough, responsible, punctual and courteous. I highly recommend Steam Works.
Cleaners were nice and professional but cleaning was off. Did not get spot out. Look clean until carpet dried then spot showed up. IThis was the first time I used this company...will not use them again.
They Did an Outstanding job with Stains in the carpet and were very professional and thorough. Would highly recommend them for all your carpet cleaning needs.
This is my first time using Steam Works. I typically use another company but they were not available on the short notice that I needed. I called and spoke to Tyler and he was able to squeeze me into their busy schedule which I was very thankful for. Jason and Carson came to my home today to clean up a mess from…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 224 | $183–$327 |
| Carpet steam cleaning | 138 | $158–$327 |
| Pet stain & odor removal | 98 | — |
| Upholstery cleaning | 64 | $170–$348 |
| Area rug cleaning | 57 | $158–$460 |

