How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty90−1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORESteam Works Cleaning & Restoration
Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 671 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Steam Works Cleaning & Restoration for 5 kinds of job.
Steam Works Cleaning & Restoration for pet stain & odor removal
Clear ✕All 99 Google reviews tagged “Pet stain & odor removal” · showing 40
I can’t recommend Steam Works enough! They recently cleaned not only our carpets, but also our couch and upholstered headboard and footboard, and we couldn’t be happier with the results! They were timely, professional, incredibly friendly, and cost-effective! It’s so nice to find a company that does great work,…
Very professional, friendly and our cleaned areas look wonderful.
Mark and Nick were great. Very informative and kind. They explained everything and my carpet looks great !!!
We just bought a house that came with some stained & stinky carpet but Mark from Steam works made it good as new! It smells amazing in here now (one room had a urine smell that I was worried wouldn’t come out) and the stained up room looks pristine. Super thankful for this wonderful job! We will definitely be returning in the future.
We have used steamworks a few times! They are always punctual, kind, & do a great job! We will continue to use them in the future.
Mark showed up on time did a fantastic job. The price was right very happy with a professional job
Excellent results and well done. Gary
Great company and pricing; Kind and a job well done!
I am a repeat customer - great work every time
Quick and friendly service! My carpet looks and smells great! Will definitely use them again!
As always quick, efficient and thorough! Polite and respectful. Great results with carpet and upholstery cleaning.
I needed my carpet cleaned last minute, so I sent Steam Works an online request on Sunday. On Monday I received a call and they were able to get me in same day! The two guys who showed up for cleaning were extremely polite, friendly, and knowledable. I had a few stains that I didn't think would come out and they…
We had the upholstery and area rugs in our 2 living rooms cleaned by this company. We have 2 large dogs (one shepherd who sheds a ton) and after Cam and Nick were finished in the front room, there was not a hair in sight. The furniture looked and smelled brand new. I cannot recommend this company enough!
Awesome service. They showed up right at the scheduled time and did a great job with our carpet cleaning. As someone with 2 dogs this place is a lifesaver. Shout out to Cameron and Nick for being real pros.
Punctual, accommodating, professional, and quick but effective services! Great job, Mark, Brody, and Cameron!
Cameron and Brody did an excellent job! They were very friendly and professional. It looks like brand new carpet and we will be using them again!
I have used Steam Works for a few years now and they are always on time and professional. Scheduling is easy and the teams that come out are always friendly and great to work with. 10/10 recommend!
Excellent service and very professional. Highly recommended!
Cameron and Brendan were absolutely wonderful in all ways. Professional and courteous. Kind. I've used you before and I plan on continuing to do so and refer friends and family.
They do a great job!!! Everytime!!!
Cameron and his helper arrived on time and were very friendly and professional. My carpets { three rooms} look amazing and smell so good! Thank you, guys!!! I WILL be using your services again!
I continue to have an outstanding experience with Steam Works. I have used Steam Works for years now, and their customer service is top notch. The team always arrives on time, and they are always professional. They work diligently to revitalize my carpets, and the results always exceed my expectations. My…
They have always taken care of our properties and make sure the job get done right.
Cameron and Brandon did a great job. I used the service for upholstery for the first time today and it was worth it. I am a return customer and will continue to be. This business is highly recommended
Cameron and Brandon did a beautiful job! Very professional, courteous and knowledgeable! Will definately reccomend to others! I will be using Steam Works again, as needed!
He did a great job. He listened and was able to really clean my carpet. Also had good experience about carpet and was helpful.
Cameron and Brandon were very efficient, very fast, very knowledgeable. Probably will be seeing them next year. Unless of course my dog…
Very professional service and results! The technicians were timely and polite. Evan was the best! We will definitely refer them to friends and family.
Good job..only thing I'd recommend is covering for shoes
Friendly interactions with staff and professional work performed at a fair price. My new home smelled like wet-dog before their service and smelled like a new home after. Would use this service again!
Cameron and Evan are kind and very good at what they do. I appreciate them. Use this company and ask for them if you can.
N/A
Did a great job and same day service!! The two gentleman were very thorough and did great job from my lab having accident in our new home! Would definitely use them again!
They guys were polite and paid attention to what I shared about the areas that needed extra attention. They were efficient and did a great job
they were busy but sqeezed me into their busy schedule
Did an amazing job. Got the stain out and got me worked in the schedule. Over and above for their customers
They did a good job. I did not need to stay with them. I felt I could trust them to be in my house without my supervision.
I am very pleased with the overall experience Steam Works provided. Scheduling my service appointment was fast and easy. The S.W. crew is very friendly and knowledgeable. I will definitely use them again!
They was on time and did a great job and was very kind will be calling them again to make another appointment
Very professional and pleased with their services. Will be using them again!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 224 | $183–$327 |
| Carpet steam cleaning | 138 | $158–$327 |
| Pet stain & odor removal | 98 | — |
| Upholstery cleaning | 64 | $170–$348 |
| Area rug cleaning | 57 | $158–$460 |
