How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%83+5.9Craft & service penalty90−1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORESteam Works Cleaning & Restoration
Fort Wayne, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 671 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Steam Works Cleaning & Restoration for 5 kinds of job.
Steam Works Cleaning & Restoration for upholstery cleaning
Clear ✕All 64 Google reviews tagged “Upholstery cleaning” · showing 40
I can’t recommend Steam Works enough! They recently cleaned not only our carpets, but also our couch and upholstered headboard and footboard, and we couldn’t be happier with the results! They were timely, professional, incredibly friendly, and cost-effective! It’s so nice to find a company that does great work,…
Wonderful service! They got me scheduled quickly at my request, and my couch and carpet turned out beautifully! A++
Exceptional service! Highly reccomend
Fantastic customer service and very thorough on the job!
Great job, well done! This is 2nd or 3rd time we've used Steam Works. Furniture looks like new!
Great company Excellent service!
They were friendly, got right to work. Stains and spots i figured were permanent are now gone.
Excellent service! Carpet & furniture cleaned looks great! Guys very courteous & respectful!
They did a great job and were courteous.
Cameron and Dylan did such a thorough job cleaning our carpets and soft furniture. We were so pleased with their professionalism and our clean carpets!
I called Tyler in need of deep cleaning a sofa and chairs. He sent Cameron and Brody. Cameron and Brody are so tough and hard working that when I came home to see how they were doing I didn’t even recognize them.. they smiled at me and shook my hand but all I saw were two absolute DOGS. Call Tyler, have them send…
Really enjoyed Mark professionalism and desire to do a great job! Quality work
Steam Works is amazing! They do a great job, are thorough, and do a great job communicating! Everything looks great! I highly recommend them!
We have used Steam Works multiple times and they have always done a great job of cleaning carpet and furniture. However we were disappointed this time in that they did not bring foam blocks to put under couches/chairs as they have done in the past, so they were unable to clean under them. Since we had relocated the…
The young man was super polite and did an excellent job!
Always amazing work!?!
We had the upholstery and area rugs in our 2 living rooms cleaned by this company. We have 2 large dogs (one shepherd who sheds a ton) and after Cam and Nick were finished in the front room, there was not a hair in sight. The furniture looked and smelled brand new. I cannot recommend this company enough!
Punctual, accommodating, professional, and quick but effective services! Great job, Mark, Brody, and Cameron!
Excellent work! They are friendly, professional, and did a spectacular job. We appreciated the trim/corner protectors they used and the shoe booties they wore. No other carpet cleaning service we have used in the past has met these standards.
My carpets look and smell great. The technicians, Cameron and Camden, were friendly and helpful. I had a great experience!
They do a great job!!! Everytime!!!
I will use Steam Works every time!
Steam Works did a great job cleaning my couch and chair!! On time, friendly and professional!
Great communication and very friendly! Highly recommend!
SteamWorks made my carpets and furniture look brand new! We’ve got a dog and little kids and very light colored carpet. I didn’t think the carpet could be saved but it looks like it was just installed. The employees were extremely friendly, generous and professional. I highly recommend this company and will…
I had a sofa and loveseat with cording that had been “cleaned” poorly last year, so both pieces went through another year of use and were both really looking dingy. The fellows spent extra time and extra procedures to remove most all of the ground-in dirt. I thought I was doomed to have tacky looking pieces, but they are nearly new looking now!
Very polite and professional. Cleaned our sectional sofa and ottoman. Will use their services again
Great customer service from the first phone call. Will use them again and will definitely recommend them to friends and family!
Excellent pair came to my house. They were professional and polite. They did a great job! I have two dogs. One dog got exited when we had company a week ago and had an accident on our ottoman. My sectional and ottoman look and smell fantastic! I would use this company again!!!
Brandon and Cameron did a wonderful job cleaning the carpets and furniture, and they were able to successfully remove pet odor left from my dog and cat. My house feels so fresh and clean no. They were also very professional and friendly. Would recommend, and we will be using again!
Jason and Carter did a great job of cleaning my 2 recliners and my bench. In addition, they cleaned my room that has snow white carpet. Unfortunately over the past year, it became very dirty and they were able to remove all the dirt and make it look like new!
Cameron and Cam were very professional. They were very informative. They did a great job and my house smell awesome with their cleaning products. I am overly satisfied. Thank you so much.
Fantastic team to work with. Very professional amd polite, checked with me at each step to make sure I was pleased with their work. Thank you so much. Definitely recommend using this company.
Great price, very personable people, and they recommended what was best for my house full of pet problems! They spent more time that other companies making sure everything was perfect. My house smells so much better already! Tyler and Billy did awesome! They also responded very quick thru email to schedule Cameron…
They were on time very professional, helpful, and a knowledgeable. They helped me with moving furniture around to get the job done. They also were in & out in a reasonable amount of time, they're pricing is reasonable, and very affordable. I would recommend steam works cleaning & restoration to all my friend,…
Cameron did a great job cleaning our sectional and nursery rocking chair. Highly recommend!
Excellent service. Crew was helpful, polite & friendly. I’d request Mark & Cameron the next time I have to have the carpets cleaned.
On time with good communication. I got an email stating what prep work they would like done. The day of the appointment I received a text let me know they were on the way, 10 minutes later they arrived. Cleaners were professional, neat and easy to work with. Making the appointment was very easy and friendly office staff.
Great company to work will. Professional and nice people. Will definitely use again!
Tyler and his boys were so nice! Fast and efficient. I even added a few things to my list for them to do when they got there and they were happy to do it.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 224 | $183–$327 |
| Carpet steam cleaning | 138 | $158–$327 |
| Pet stain & odor removal | 98 | — |
| Upholstery cleaning | 64 | $170–$348 |
| Area rug cleaning | 57 | $158–$460 |
