Experts Reviews · Company report
Steel City Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Steel City Pest Control

Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 166 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Steel City Pest Control is better than 99% of pest control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Steel City Pest Control is better than 99% of pest control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Steel City Pest Control is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Steel City Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Steel City Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Steel City Pest Control is better than —% of pest control services.–
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Reviews for your job

Customers hired Steel City Pest Control for 8 kinds of job.

Steel City Pest Control for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.88
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$106
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 250
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 88 Google reviews tagged “Mosquito extermination” · showing 20

Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Pleased with the service. Would not brave mosquito season without Steel City on board.

Reasonable priceMosquito extermination
Mia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Honestly using Steel City Pest Control couldn’t have been any easier. I can tell a noticeable difference after they visit and it lasts! 100% chance they’ll keep my business

Great priceMosquito extermination
JacquelineLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

They are top notch. After they spray my entire yard, we are able to stay outside without being bothered by pesky bugs. My dog can go out and not be bothered by ticks or fleas.

Bug & insect exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very attentive. Stands behind their work.

Paid $40–60Reasonable priceMosquito extermination
BryanLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I couldn't be happier with my experience with Steel City Pest Control. From my initial inquiry with Lucas to the on-site service provided by Jerry, every step of the process was professional, informative, and customer-focused. Lucas took the time to discuss my concerns and problem areas, explain the treatment…

Paid $80–100Great priceSpider exterminationFlea & mite exterminationGeneral pest inspection
Dana7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

They always come immediately and fix all my issues. They are professional, on time & get the job done. Best company ever!

Paid $80–100Great priceRodent exterminationGeneral pest inspectionMosquito extermination
Gayle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

very good to do business with them.

Mosquito extermination
Ray9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Always on time. Calls ahead friendly and efficient staff.

Paid $80–100Great priceGeneral pest inspectionMosquito exterminationBug & insect extermination
JohnnyLocal Guide · 98 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I'll be honest and doubted that the service would work. But I spend a lot of my time outside working on my yard and letting the little ones run around in their bathing suits. And they've not had the mosquito attacks thankfully. I also really appreciate that they let us know about 15 minutes before they come to do…

Mosquito extermination+ Quality+ Value
AlexLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Steel City Pest Control is what every local service company should aspire to be. In an industry where so many names have been bought up by private equity and turned into upsell machines, it’s refreshing to work with a team that has real pest control knowledge and genuinely cares about doing the job right. The…

Reasonable priceGeneral pest inspectionMosquito exterminationBug & insect extermination
Denise5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Super nice and friendly guys spraying my yard. Highly recommend.

Paid $40–60Great priceMosquito extermination
WaltLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great customer service, and great work! The mosquitoes are gone, and I do not miss them one bit!

Great priceMosquito extermination+ Responsiveness+ Quality+ Professionalism
Stephen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jerry was friendly and explained everything he was doing both inside and outside. I appreciated his professionalism and honesty.

Reasonable priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

John and his team are committed to making your yard mosquito-free. They communicate regularly and will make sure that you are a satisfied customer.

Mosquito exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very pleased with Steel City Mosquito and Pest Control. Very responsive and professional and always sends a text with arrival time.

Mosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Johnathon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used John and Steel City for several years now and have been pleased by their service and attention to detail. We have only had to have a respray twice in 3-4 years and John had someone out the next day. My wife gets eaten by mosquitoes but since we started working with Steel City, that has been a thing of…

Mosquito extermination+ Responsiveness+ Quality+ Professionalism
LoriLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are always on time. Great about giving notice that they are on the way which is important to me. They have made our yard enjoyable for us and our pets ! I would highly recommend.

Bug & insect exterminationFlea & mite exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Switched pest and mosquito service to Steel City Mosquito after hearing great things about them! Just started service and so far has been wonderful. John and his crew are prompt, responsive and friendly! Hoping for a mosquito free summer!!

Mosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Christie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Steel City Mosquito for almost 3 years. We began with the Mosquito service then when they expanded to pest control we signed up for that as well.We are pleased with John Sims and his team they are responsive as well as courteous. They are not restricted by the large corporation mindset which allows…

Mosquito exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Christina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

To John we are not just another client. He cares about his quality of work and is very professional. His prices are competitive and affordable. I will be utilizing Steel City Mosquito for all of my extermination needs. They're GREAT!! Thanks guys!

Mosquito extermination+ Responsiveness+ Punctuality+ Quality

Show more mosquito extermination reviews (68 more) →

Price

$70-36% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Mosquito extermination88$66–$106
General pest inspection29$58–$128
Bug & insect extermination20$58–$133
Ant extermination15$76–$214
Cockroach extermination11$73–$246
Spider extermination8$76–$166
Rodent extermination7$83–$323
Flea & mite extermination5$99–$323

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