Analyzing 8,659,7728.7M ReviewsFor 24,72424.7K Experts

Experts Reviews · Company report
Steele & Vaughn Moving and Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%46+11.2Value 14%98+13.9Replies to reviews 7%23+1.6Craft & service penalty61−3.9Momentum penalty79−2.1Experts Score= 54Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE

Steele & Vaughn Moving and Storage

High Point, NC · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 69 piano movers · 4.6★ from 68 Google reviews

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Report card

Percentile vs other piano movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Steele & Vaughn Moving and Storage is better than 61% of piano movers.B
61
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Steele & Vaughn Moving and Storage is better than 46% of piano movers.C
46
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Steele & Vaughn Moving and Storage is better than 61% of piano movers.B
61
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Steele & Vaughn Moving and Storage is better than 98% of piano movers.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Steele & Vaughn Moving and Storage is better than 79% of piano movers.B
79
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Steele & Vaughn Moving and Storage is better than 23% of piano movers.D
23

Reviews for your job

Customers hired Steele & Vaughn Moving and Storage for 4 kinds of job.

Steele & Vaughn Moving and Storage for local moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.17
Usually paidThe price range customers picked most often for this job.$2,000–2,500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$529–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 39/100.How Job match is calculatedBuilt only from reviews Google tagged “Local moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#53 / 53
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Local moving”

Julee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had a great experience with Steele & Vaughn Moving Company! J.C. and Josh were outstanding from start to finish. They were professional, friendly, efficient, and handled all of my belongings with great care. They worked hard the entire time and made the moving process smooth and stress-free. I really appreciated…

Reasonable priceLocal moving
J.Local Guide · 115 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★

Recently used to move in state about 1 hour away. I found the high reviews to be deceiving. Communication was poor, no follow up, contents were left on the truck no one called us we had to follow up. Truck was too small and 1 guy short from our original quote from the owner, so move took ALL day and damage to our…

Paid $2,000–2,500Reasonable priceLocal moving
DonnaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The two movers who were sent were exceptionally kind, polite, efficient, and careful throughout our parents’ move. It was clear that one of them was the lead—he was confident, knowledgeable, and knew exactly what he was doing. He communicated clearly with me every step of the way. I truly couldn’t have asked for a…

Reasonable priceLocal moving
Phoebe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Dylan, Emetrius, and Mone just finished moving my house! They did an amazing job and were extremely polite and professional! We definitely recommend them to anyone moving!

Great priceSenior movingSmall furniture movingLocal moving
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Used Bryan and his crew for our local move. The crew that showed up was knowledgeable, skilled and a pleasure to work with. They took great care with my belongings and genuinely cared about their safe movement. Unfortunately two items were damaged, as often happens with moves, Bryan picked up the items and had…

In-state movingLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
ALocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★

Frustrating experience, they damaged several items but only told me about two of them. The other damages I discovered when settling in. One item they broke was a light fixture, they took a picture and told me they would replace it the next day. Never heard from them again.

Local moving− Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving6$529–$1.4k
Senior moving2$569–$1.6k
Oversized-item moving2$228–$656
In-state moving2$415–$1.8k

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