Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Steg Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%95+13.4Replies to reviews 7%96+6.8Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Steg Plumbing

Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 382 Google reviews

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Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Steg Plumbing is better than 94% of leak detection services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Steg Plumbing is better than 91% of leak detection services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Steg Plumbing is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Steg Plumbing is better than 95% of leak detection services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Steg Plumbing is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Steg Plumbing is better than 96% of leak detection services.A
96

Reviews for your job

Customers hired Steg Plumbing for 8 kinds of job.

Steg Plumbing for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$78–$630
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Plumbing leak detection”

JudiLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

These guys are the best! They always do a great job, never leave a mess, and always show up on time! Eric is great. He needs a raise!

Paid $1,200–1,400Reasonable pricePlumbing leak detection
CarolLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nick was very professional, thorough, and prepared for the job.

Reasonable pricePlumbing leak detection
Kevin13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Eric was very professional, knowledgeable and very patient when it came to my many questions... Highly recommend!.

Paid $200–400Reasonable priceShower installationPlumbing leak detection
Whitney13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jerry was super helpful! Quick service! Thank you Jerry! You rock!!

Plumbing leak detectionService not listed
MwihakiLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Eric was our service guy that came out to our home to help with plumbing issue that we had. He is thorough and explains the issue that in a way that makes sense. I very highly recommend Steg plumbing and Eric!

Plumbing leak detection
Janet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nick was friendly, quickly diagnosed our issue, and explained options to us.

Paid $1–200Reasonable pricePlumbing leak detection
Brendon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nick came on time and was great!

Paid $1–200Reasonable pricePlumbing leak detection
ChipLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Alex was fantastic!

Paid $200–300Reasonable pricePlumbing leak detection
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tankless water heater flush. Eric did his thing. He also told me how to fix a minor outside faucet leak. Appreciate his work.

Reasonable pricePlumbing leak detectionService not listed
MichaelLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Today I contacted Steg plumbing with what we thought was a major plumbing issue. The hospitality of the entire team was above and beyond our expectations for service standards. The receptionist patiently listened to our issue. Reorganized the schedule and stated a tech would be contacting us between 12-3. Very…

Reasonable priceToilet repairPlumbing leak detection
JamesLocal Guide · 175 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Eric Strole was absolutely the best! The whole experience from my first call to completion of the job was great. Professional, courteous, and thorough. Cleaned up after the job. It was like he was never here. I only call Steg for any plumbing need. This is the third or fourth time they've helped me and I'll never call anyone else.

Great pricePlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Jun2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★

There may be some misunderstanding. I was a bit over reacted. now I change my rate to be neutral. I fixed the faucet tissue with a new aerator bought from Amazon. ================================= My bathtub faucet will let water out after it is turned off, steg says it is the design of this product. 1.what company…

Plumbing leak detection
Jared2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $1,000–1,200Reasonable priceDrain cleaningPlumbing leak detection
Jerry3 months ago★★★★★

Rating only, no written review.

Not surePlumbing leak detection
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $1–200Great pricePlumbing leak detection

Price

$410-2% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 65%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation24$1.2k–$2.5k
Toilet repair21$176–$656
Faucet repair16$166–$529
Plumbing leak detection14$78–$630
Water heater repair11$78–$466
Sump pump installation10—
Faucet installation9$292–$593
Sump pump repair8—

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