Experts Reviews · Company report
Steg Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%95+13.4Replies to reviews 7%96+6.8Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Steg Plumbing

Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 382 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Steg Plumbing is better than 94% of leak detection services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Steg Plumbing is better than 91% of leak detection services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Steg Plumbing is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Steg Plumbing is better than 95% of leak detection services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Steg Plumbing is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Steg Plumbing is better than 96% of leak detection services.A
96

Reviews for your job

Customers hired Steg Plumbing for 8 kinds of job.

Steg Plumbing for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$656
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 21 Google reviews tagged “Toilet repair” · showing 20

Ruth14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 16 hours ago★★★★★

We have dealt with.Steg Plumbing for about 25 years and have never been disappointed

Paid $200–400Reasonable priceToilet repair
RexLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have used Steg Plumbing for all of my plumbing needs for nearly 19 years, and I have always been very pleased with their service. About three years ago, I had flooring installed by an Indianapolis flooring company. As part of the project, they removed two toilets and then reinstalled them after the flooring was…

Paid $200–400Great priceToilet repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Had Steg do a warranty replacement installation for a water heater. Service times were good and technician was very knowledgable and did great work.

Paid $200–400Not sureToilet repairWater heater installation
Renee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Nick, was very detailed and had to get under the subflooring to fix the problem. He will be getting me an estimate on another project. We have an older home with original pipes so we will definitely be using him/the company in the future

Toilet repair
Kaity1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nick was excellent! So kind & worked well with having a whole camp of kids around! Was efficient! Highly recommend!

Paid $200–400Great priceToilet repair
Nazar10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Resolved my issue efficiently!

Not sureToilet repair
Dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had Nick as our service rep he was very prompt and did an excellent job this the second time we have had him as our service rep and would recommend him to anyone

Paid $200–400Great priceToilet repair
Brenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Nick was very quick and knowledgeable did a great job was also able to get approval to do a second quick job, changing a water line for hit water in the basement sink, which had been needing done for a while. Will definitely will use Steg for future work. Thanks fir being prompt amd on time.

Paid $400–600Reasonable priceToilet repair
WilliamLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Steg Plumbing always does a great job. Eric has serviced our home a few times and is always personable and professional. Highly recommended Steg to anyone who is looking for a great plumbing company.

Paid $100–200Great priceToilet repairWater tank installationSump pump repair
Tarie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Spoke with Ross and he answered all our questions and provided some prices for different brands of water heaters. He was so professional and patient with all my questions. Today Drew installed it and could not have done a better job! He was professional, detailed oriented and truly cared about us as the customer…

Customer photo from Tarie's review
Paid $2,000+Reasonable priceToilet repairWater heater installation
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Drew was professional and the install was super quick!! Thanks man!

Great priceToilet repair
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nick Beard did a great job for us. Very personable and cooperative

Paid $400–500Reasonable priceToilet repairFaucet repair
Jonathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a simple but troublesome leak in the toilet supply. Turns out the old valve was cracked. Service was quick, friendly and reasonable.

Paid $100–200Reasonable priceToilet repair
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Eric did an exceptional job at repairing my toilet. He was very knowledgeable, efficient, and personable. Thank you Steg Plumbing for always meeting my plumbing needs!

Paid $200–300Great priceToilet repair
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Eric is friendly and professional. Got the job done in a timely manner and provided helpful advice.

Paid $400–500OverpricedToilet repair
chazLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I have used Steg plumbing for 21 years, and the service and technicians have always exceeded my expectations. During the most recent service appointment, I was fortunate to have Drew Budd as the technician again. While exceeding my expectations, he also was accommodating in patiently and throughly answering my multiple laymans questions.

Paid $1,000+Toilet repair
MichaelLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Today I contacted Steg plumbing with what we thought was a major plumbing issue. The hospitality of the entire team was above and beyond our expectations for service standards. The receptionist patiently listened to our issue. Reorganized the schedule and stated a tech would be contacting us between 12-3. Very…

Reasonable priceToilet repairPlumbing leak detection
Amanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service. Eric did a great job at both visits.

Toilet repair
Cindy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Rating only, no written review.

Paid $200–400Reasonable priceToilet repair
Brad5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Toilet repair

Show more toilet repair reviews (1 more) →

Price

$410-2% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 65%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation24$1.2k–$2.5k
Toilet repair21$176–$656
Faucet repair16$166–$529
Plumbing leak detection14$78–$630
Water heater repair11$78–$466
Sump pump installation10—
Faucet installation9$292–$593
Sump pump repair8—

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