Experts Reviews · Company report
Steg Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%95+13.4Replies to reviews 7%96+6.8Craft & service penalty94−0.6Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Steg Plumbing

Speedway, IN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 382 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Steg Plumbing is better than 94% of leak detection services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Steg Plumbing is better than 91% of leak detection services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Steg Plumbing is better than 94% of leak detection services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Steg Plumbing is better than 95% of leak detection services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Steg Plumbing is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Steg Plumbing is better than 96% of leak detection services.A
96

Reviews for your job

Customers hired Steg Plumbing for 8 kinds of job.

Steg Plumbing for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 24 Google reviews tagged “Water heater installation”

Elmer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Water heater replacement under warranty. I felt that the dollar amount I had to pay for labor was high.

Paid $1,000–1,200Reasonable priceWater heater installation
Charles5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great work by Nick and Drew!!

Paid $2,000+Reasonable priceWater heater installation
JasonLocal Guide · 81 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent workmanship. All very polite and the work was both scheduled and completed in a very timely manner. I am very happy I called them

Water heater installation
Nicholas13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Good people on time and quick

Paid $800–1,000Not sureWater heater installation
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Had Steg do a warranty replacement installation for a water heater. Service times were good and technician was very knowledgable and did great work.

Paid $200–400Not sureToilet repairWater heater installation
janiceLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very positive experience. Steg Plumbing responded to our water heater emergency very quickly. Our service technician Nick was very professional, thorough and personable. He explained what occurred and gave us tips on how to avoid it from occurring in the future. We will call Steg again for any future Plumbing service issues.

Paid $2,000+Reasonable priceWater heater installation
Gerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Professional plumbers, very knowledgeable and friendly. Thanks for the great service.

Paid $2,000+Reasonable priceWater heater installation
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We’ve had Nick (twice) and Drew at our home to work on our sump pump and they’ve done great work! They were nice, professional, and very clear in their explanations of what was wrong and how they fixed it.

Water heater installationSump pump installation
Tarie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Spoke with Ross and he answered all our questions and provided some prices for different brands of water heaters. He was so professional and patient with all my questions. Today Drew installed it and could not have done a better job! He was professional, detailed oriented and truly cared about us as the customer…

Customer photo from Tarie's review
Paid $2,000+Reasonable priceToilet repairWater heater installation
Cathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Eric and Nick came to our home to replace a tankless water heater that thankfully, was still under warranty. We only had to pay for labor. It was a big job and I couldn’t have been more pleased with the service we received from Steg Plumbing. The price we paid was fair and Eric and Nick were outstanding. Steg…

Paid $800–1,000Reasonable priceWater heater installation
Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Steg and Nick took such great care of me. I woke up with a plumbing issue and they promptly got me scheduled and Nick was out that day. He was efficient and explained everything, did great work installing in a tight area, and my dog loved him. Thank you, Steg and Nick!

Great priceWater heater installation
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Two technicians came out to check my busted water heater. They were very knowledgeable and professional. We ended up going with a tankless unit which they installed first thing the next morning. I would highly recommend Steg Plumbing.

Paid $1,000+Water heater installation
Mike14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I called Steg on a late Friday afternoon and they were able to send out a technician to give me an estimate that helped me to make an informed decision to replace my water heater. Drew came out and was helpful and knowledgeable. Drew promptly came out Monday morning and got to work. Alex, assisted him with the…

Paid $1,000+Reasonable priceWater heater installation
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have had Steg help us with our plumbing issues as well as replacing our hot water heater. They are very professional, friendly and explain all questions. Rick Cummings was very professional. They gave us all the information we needed. Our hot water heater was replaced in less than hour! Great work.

Great priceWater heater installationShower installation
Waqar8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Eric the technician is very knowledgeable and helpful and we expect that Steg Plumbing will finish the work @ our residence well and on time. His technical skills are outstanding.

Paid $1,000+Reasonable priceWater heater installation
kayode5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a great experience with Steg Plumbing during my recent water heater replacement. I called them on March 31, 2026, and they responded promptly by coming out the same day to inspect the unit. The technician was professional, knowledgeable, and clearly explained the issue and the next steps. What really stood out…

Water heater installation
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Amazing service! Submitted an online request for quote before business hours and had pricing within 30 minutes. Agreed to proceed and had a water heater installed the same day! The service team was excellent, clean, efficient, and professional. Thanks Steg team and Eric was amazing!

Paid $1,000+Reasonable priceWater heater installation
Roseann6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Tech was so awesome... friendly and efficient

Paid $1,000+Water heater installation
Chuck11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They were able to work us in for a hot water tank leak emergency & get a tech to us within a few hours. Great communication, upfront and honest/fair pricing. Our tech Eric is great at his job and made sure all of our questions were addressed…helped put us in touch with a remediation company to help with the water damage as well!

Paid $1,000+Great priceWater heater installation
ThomasLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Drew did an excellent job with the installation. He kept me abreast of what was happening and adjusting the install to meet our needs. Very professional. Would definitely have the Steg Plumbing tan and Drew back for ask my future needs

Paid $1,000+Great priceWater heater installation
Mandy4 days ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceWater heater installation
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $1,000+Great priceWater heater installation
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceWater heater installation
Barb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $1,000+Great priceWater heater installation

Price

$410-2% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 65%Overpriced 1%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation24$1.2k–$2.5k
Toilet repair21$176–$656
Faucet repair16$166–$529
Plumbing leak detection14$78–$630
Water heater repair11$78–$466
Sump pump installation10—
Faucet installation9$292–$593
Sump pump repair8—

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