Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORESTELLA MOVING & DELIVERY | SAN DIEGO
Carlsbad, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 78 furniture delivery · 4.9★ from 952 Google reviews
Report card
Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.STELLA MOVING & DELIVERY | SAN DIEGO is better than 93% of furniture delivery.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.STELLA MOVING & DELIVERY | SAN DIEGO is better than 92% of furniture delivery.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.STELLA MOVING & DELIVERY | SAN DIEGO is better than 89% of furniture delivery.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.STELLA MOVING & DELIVERY | SAN DIEGO is better than 100% of furniture delivery.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.STELLA MOVING & DELIVERY | SAN DIEGO is better than 100% of furniture delivery.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.STELLA MOVING & DELIVERY | SAN DIEGO is better than 100% of furniture delivery.A
100
Reviews for your job
Customers hired STELLA MOVING & DELIVERY | SAN DIEGO for 8 kinds of job.
STELLA MOVING & DELIVERY | SAN DIEGO for furniture storage
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Furniture storage”
maddie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Had such a great experience with this company! I’m down in San Diego for college and moving by myself felt very stressful but Jerry and Pedro were so kind and really helped take away the pressure of moving!
Great priceFurniture storageSmall furniture movingFurniture disassembly
Price
$680-16% vs typical furniture delivery
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 39%Reasonable 59%Overpriced 0%Not sure 1%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 225 | $569–$1.4k |
| Oversized-item moving | 48 | $135–$556 |
| Furniture assembly | 47 | — |
| Furniture disassembly | 46 | — |
| Small furniture moving | 40 | $228–$738 |
| Moving-related packing | 39 | $415–$1.4k |
| In-state moving | 29 | $731–$2.1k |
| Moving-related storage | 18 | $375–$786 |
