Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
STELLA MOVING & DELIVERY | SAN DIEGO logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

STELLA MOVING & DELIVERY | SAN DIEGO

Carlsbad, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 78 furniture delivery · 4.9★ from 952 Google reviews

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Report card

Percentile vs other furniture delivery (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.STELLA MOVING & DELIVERY | SAN DIEGO is better than 93% of furniture delivery.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.STELLA MOVING & DELIVERY | SAN DIEGO is better than 92% of furniture delivery.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.STELLA MOVING & DELIVERY | SAN DIEGO is better than 89% of furniture delivery.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.STELLA MOVING & DELIVERY | SAN DIEGO is better than 100% of furniture delivery.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.STELLA MOVING & DELIVERY | SAN DIEGO is better than 100% of furniture delivery.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.STELLA MOVING & DELIVERY | SAN DIEGO is better than 100% of furniture delivery.A
100

Reviews for your job

Customers hired STELLA MOVING & DELIVERY | SAN DIEGO for 8 kinds of job.

STELLA MOVING & DELIVERY | SAN DIEGO for senior moving

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Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000–1,200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$410–$1.3k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Senior moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Senior moving”

GiniLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Jerry, Junior, and Hercules were fantastic. They carefully wrapped all my furniture, took good care of my houses on both ends, and were quick and efficient. They were very polite and a joy to work with, I will definitely call them again.

Paid $500–1,000Reasonable priceSenior movingSmall furniture movingLocal moving
Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Carlos, Arnold and Hercules are awesome and strong individuals. They should compete in the Olympics to exploit their individual talents. They are courteous and accommodated all our special requests. It was a pleasant experience working with them and if my referral will be needed I’ll be happy to vouch for them.

Paid $3,000–3,500Reasonable priceSenior moving
Dr.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great job! Although they were running late, our movers worked quickly and efficiently. They were friendly and careful. And for the price you can’t beat Stella!

Paid $200–400Great priceSenior moving
Mel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Carlos & Junior were very professional and courteous. They were amazing. I highly recommend them and the company .

Paid $1,800–2,000Great priceSenior moving
CS3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The guys were professional and kind, and took good care of my things. Esp going down the stairs. Thank you! I’d recommend for moving.

Paid $1,400–1,600Reasonable priceSenior moving
Tracy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Brian and Jerry are amazing. Very personable and did an outstanding job! Highly recommend!

Paid $200–400Great priceSenior movingFurniture assembly
Patricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They were on time, Very friendly, Communicated well, and very efficient. Very helpful super nice guys. reasonable

Paid $1,000–1,200Reasonable priceSenior movingLocal movingMoving-related packing
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They helped my mom move into her new house. Super nice guys, very helpful and considerate. Definitely would recommend!

Paid $1,000–1,200Reasonable priceSenior movingLocal movingMoving-related packing
A4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

OUTSTANDING FROM START TO FINISH. All three men were professional on time clean very experienced and willing to roll with the punches in moving this collection of historical Antiques and furnishings 350 miles overnight. We will definately call them again when needed ! C&H

Paid $2,000+Reasonable priceSenior movingIn-state movingShared moving services
John14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gentleman beyond " Excellent choice of movers"" fast, carefully worked no issues. Courteous well-spoken pros.

Senior moving
RonLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

In-state movingLocal movingOversized-item moving+ Quality+ Professionalism+ Value

Price

$680-16% vs typical furniture delivery

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 59%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Local moving225$569–$1.4k
Oversized-item moving48$135–$556
Furniture assembly47—
Furniture disassembly46—
Small furniture moving40$228–$738
Moving-related packing39$415–$1.4k
In-state moving29$731–$2.1k
Moving-related storage18$375–$786

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