Divorce lawyer · Waukesha, WI · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%70+44.5Reliability 28%61+17.2Replies to reviews 8%100+8.2Experts Score= 70Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#57 of 74 DUI lawyersiPosition by Experts Score among all companies we track in this category. · better than 23%
4.6★★★★★42 Google reviews · 9 photos
90%five-star reviews
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Sterling Lawyers, LLC 4.6 out of 5 stars based on 42 reviews, with the owner responding to all feedback. Clients frequently praise the firm's professional communication, timely responses, and clear explanations of legal options during divorce and family law cases. However, several low-star reviews criticize the flat-fee structure for limiting the amount of work performed and describe instances of unresponsiveness or errors in handling confidential client information.
Google rating: 4.6 out of 5 from 42 reviews (90% five-star).
Reviews on this page: 42 Google reviews (34 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: June 17, 2025.
Service: DUI Lawyer serving Waukesha, Wisconsin.
Data from Google, last updated November 1, 2026.
Score profile vs other DUI lawyers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: reliability.
Sterling Lawyers, LLCDUI Lawyers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sterling Lawyers, LLC: 70/100 on this factor. Category median: 91.B
70
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sterling Lawyers, LLC: 61/100 on this factor. Category median: 87.B
61
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
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Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sterling Lawyers, LLC: 100/100 on this factor. Category median: 70.A
100
Bar = this company · dark tick = category median.
Star ratings
42 Google reviews we collected
4.6of 5
5 stars3890%
4 stars00%
3 stars00%
2 stars00%
1 star410%
Praise vs complaints
Phrases our text analysis found in 34 written reviews
95%praise
Praise5295%
Complaints35%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1324%
Speed & response1120%
Would recommend916%
Communication815%
Honesty & trust611%
Price & value59%
Quality & results35%
What customers talk about
We read 34 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was kind, provided clear answers, and gave me plenty of time to decide what was the best next step for me and my family.”
“She was accessible to me when I needed her, and her team responded so fast for any questions I had.”
“I would recommend her to anyone going through this situation.”
“She walked me through the prenup process very patiently, through several revisions.”
“She gave me honest advice (a little tough love here and there!”
“We were able to get outcomes that were fair while protecting me and my daughter.”
“Ryan Shope was my divorce attorney, she was very professional and thorough.”
People customers mention
Kelly4 reviews
Nina3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
DDavidLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Ryan Shope was a fantastic attorney. She walked me through the prenup process very patiently, through several revisions. I'd recommend Sterling Lawyers and especially Ryan Shope to anybody needing a family law attorney.
TTaylor2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Sterling, specifically Nikole, was great to work with. We were able to feel comfortable even with difficult opposing counsel and felt like we definitely got a win with everything we were looking for in a final agreement.
KKeith8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Working with Austin has been fantastic, he takes the time to explain everything that is happening and lays out the options available to me. I appreciate all that he and Sterling law has done for me!!
AAshley3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Mr. Braaten was great to work with. He was kind, provided clear answers, and gave me plenty of time to decide what was the best next step for me and my family.
Jjeremy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
they have been very helpful in making it so I understand my rights and choices , as a father going through divorce. Mike Kyrios has really helped me with all my paperwork and preparation.
Kkrunstrom1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The staff and the attorney were top notch. Answered all my questions and in a timely manner. Followed up with any of my questions.
The best. Very professional and timely. I feel I am in good hands
Response from the owner · a year ago
Thank you for your kind words and for recognizing the professionalism and timeliness of our service. We're delighted to hear that you feel in good hands with Sterling Lawyers. Our team is deeply passionate about improving the family legal services we provide to our clients, always striving to ensure that you feel supported and confident throughout the entire process.
Your satisfaction and peace of mind are our top priorities, and reviews like yours reaffirm the importance of our dedication to these goals. We’re here for you whenever you need us, ready to assist with the same level of professionalism and care you’ve come to expect.
Thank you once again for choosing Sterling Lawyers. We appreciate your trust and are committed to continuing to earn it every day.
Attorney Jeff Hughes | CEO & Co-founder of Sterling Lawyers, LLC
Sterling Lawyers, LLC
N19 W24400 Riverwood Dr Suite 350, Waukesha, WI
Delafield Family Lawyer
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David ZindlerLocal Guide · 31 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Ryan Shope was a fantastic attorney. She walked me through the prenup process very patiently, through several revisions. I'd recommend Sterling Lawyers and especially Ryan Shope to anybody needing a family law attorney.
Response from the owner · a year ago
Thank you for taking the time to share your experience with Attorney Ryan Shope and Sterling Lawyers. We appreciate your kind words and are thrilled to know that Ryan was able to guide you so patiently through the prenup process, accommodating several revisions along the way. Ensuring that our clients feel supported and thoroughly informed at every stage is a cornerstone of our practice.
At Sterling Lawyers, we are passionate about continuously improving the family legal services we provide. We aim to ensure that each client receives personalized attention, tailored advice, and the patient guidance needed to navigate such important legal matters. Your recommendation of Ryan and our team is a testament to our commitment to these values.
We’re here to support you and anyone else who needs assistance with family law matters in the future. Thank you again for choosing Sterling Lawyers and for your willingness to recommend us.
Attorney Jeff Hughes | CEO & Co-founder of Sterling Lawyers, LLC
Sterling Lawyers, LLC
N19 W24400 Riverwood Dr Suite 350, Waukesha, WI
Pewaukee Family Lawyer
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Taylor Seep2 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Sterling, specifically Nikole, was great to work with. We were able to feel comfortable even with difficult opposing counsel and felt like we definitely got a win with everything we were looking for in a final agreement.
Response from the owner · a year ago
Thank you for sharing your positive feedback about your experience with Attorney Nikole Messerschmidt and Sterling Lawyers. We're delighted to hear that Nikole provided the comfort and expertise needed to navigate through a challenging situation, especially against difficult opposing counsel. Achieving a win and securing everything you were looking for in a final agreement is a testament to our commitment and passion for improving family legal services for our clients.
At Sterling Lawyers, we understand the importance of feeling supported and confident throughout the legal process. Your satisfaction and the outcome achieved affirm our dedication to providing exceptional legal guidance and advocacy.
We're grateful for the opportunity to have served you and are here should you need any further assistance in the future.
Attorney Jeff Hughes | CEO & Co-founder of Sterling Lawyers, LLC
Sterling Lawyers, LLC
N19 W24400 Riverwood Dr Suite 350, Waukesha, WI
Delafield Family Lawyer
K
Keith Petroff8 reviewsiTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
Working with Austin has been fantastic, he takes the time to explain everything that is happening and lays out the options available to me. I appreciate all that he and Sterling law has done for me!!
Response from the owner · a year ago
Thank you for sharing your experience with Attorney Austin Miller and the rest of our team at Sterling Lawyers. We're delighted to hear that you've had a fantastic journey with us, highlighted by Austin's dedication to clear communication and his thoughtful approach to laying out your options. Our passion at Sterling Lawyers is deeply rooted in making a significant and positive impact on family legal services, ensuring that each client feels well-informed, supported, and confident in the decisions they make.
We appreciate your recognition of the effort and commitment we bring to our work. Knowing that you appreciate all that Attorney Austin Miller and our team have done for you reaffirms our commitment to delivering exceptional legal guidance and support.
Thank you for trusting us with your legal needs. Remember, we are here to help with any future challenges you might face.
Attorney Jeff Hughes | CEO & Co-founder of Sterling Lawyers, LLC
Sterling Lawyers, LLC
N19 W24400 Riverwood Dr Suite 350, Waukesha, WI
Pewaukee Divorce Lawyer
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Ashley N6 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
When going through a divorce, it can be one of the most devastating times in your life. I know it was for me.. not just the experience of getting divorced, but processing the things that happened that led to it and balancing the interests of both parties when they don't necessarily see eye to eye, especially with children involved. Ali and her team always made me feel supported and like someone was in my corner during a time that I really needed it. She gave me honest advice (a little tough love here and there!) even when I did not want to hear it, and she always made sure the decisions were mine, and I was happy with them, whether or not it matched her recommendation. She also always made sure I knew what I was choosing and what that meant for the future after the divorce was finalized. Her team kept me informed and on track during all phases of the process. We were able to get outcomes that were fair while protecting me and my daughter. I would recommend her to anyone going through this situation. She was accessible to me when I needed her, and her team responded so fast for any questions I had. If you want an attorney that cares about you, is organized and efficient, transparent, and will go to bat for you, then I could not recommend anyone better than Ali Isroff. In fact, a friend of mine hired her after I recommended her and was also extremely grateful and impressed with her work as well.
Response from the owner · a year ago
Thank you sincerely for taking the time to share your experience with Attorney Alexandra Isroff and her team at Sterling Lawyers. Going through a divorce undeniably presents one of the most challenging periods in a person's life, and our mission is to navigate these turbulent times with compassion, support, and unwavering advocacy for our clients. Your account of how Ali and her team guided you through this process, offered honest advice, and ensured you were informed and comfortable with every decision reflects the very core of our passion for improving family legal services.
We understand the importance of feeling supported, especially when children are involved and when the decisions made will impact your future. It is heartening to hear that we were able to provide the level of care, efficiency, and transparency you needed and deserved. Recommendations like yours are the highest praise and reaffirm our commitment to not just meet but exceed our clients' expectations.
Thank you for trusting Attorney Alexandra Isroff and Sterling Lawyers during such a significant time in your life, and for your recommendation to your friend. It is our privilege to have been able to assist both of you.
Attorney Jeff Hughes | CEO & Co-founder of Sterling Lawyers, LLC
Sterling Lawyers, LLC
N19 W24400 Riverwood Dr Suite 350, Waukesha, WI
Waukesha Divorce Lawyer
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Ashley DeBo Gross3 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Mr. Braaten was great to work with. He was kind, provided clear answers, and gave me plenty of time to decide what was the best next step for me and my family.
Response from the owner · a year ago
Thank you for taking the time to share your experience with Attorney Jack Braaten at Sterling Lawyers. We are pleased to hear that his kindness, clarity in communication, and supportive approach significantly contributed to your decision-making process for what was best for you and your family. At Sterling Lawyers, we are passionate about continually improving family legal services for our clients, ensuring that we provide not only expert legal guidance but also the compassion and understanding needed during such crucial times.
Your feedback is invaluable as it reinforces our commitment to maintaining high standards of service and client care. Attorney Jack Braaten's dedication to giving clients ample time and clear answers is a testament to our collective effort to support our clients through their most challenging moments with dignity and respect.
Attorney Jeff Hughes | CEO & Co-founder of Sterling Lawyers, LLC
Sterling Lawyers, LLC
N19 W24400 Riverwood Dr Suite 350, Waukesha, WI
Pewaukee Family Lawyer
J
jeremy klausmeier2 reviewsiTotal number of Google reviews jeremy has written across all businesses on Google Maps, not just this one.
they have been very helpful in making it so I understand my rights and choices , as a father going through divorce. Mike Kyrios has really helped me with all my paperwork and preparation.
Response from the owner · a year ago
Thank you for sharing your experience with Attorney Mike Kyrios and Sterling Lawyers. We are heartened to hear how we have helped you understand your rights and choices throughout the divorce process, especially as a father seeking guidance. Our commitment at Sterling Lawyers is deeply rooted in our passion for improving family legal services for our clients, ensuring they receive the support, information, and preparation needed to navigate their legal situations confidently.
Attorney Mike Kyrios's dedication to assisting with your paperwork and preparation exemplifies our team's focus on providing comprehensive and compassionate support to our clients. Recognizing your needs and ensuring you feel informed and prepared are central to our approach.
Once again, thank you for taking the time to acknowledge the assistance and support you received. Should you or anyone you know require legal advice or support in the future, Sterling Lawyers is here to help guide you through every step of the way.
Attorney Jeff Hughes | CEO & Co-founder of Sterling Lawyers, LLC
Sterling Lawyers, LLC
N19 W24400 Riverwood Dr Suite 350, Waukesha, WI
Family Lawyer
K
krunstrom1 reviewiTotal number of Google reviews krunstrom has written across all businesses on Google Maps, not just this one.
The staff and the attorney were top notch. Answered all my questions and in a timely manner. Followed up with any of my questions.
Response from the owner · a year ago
Thank you for your kind words and for taking the time to share your positive experience with Sterling Lawyers. We're thrilled to hear that our staff and attorney met your needs so effectively, providing timely answers to your questions and diligently following up. Ensuring that you feel heard, informed, and supported is a cornerstone of our approach.
At Sterling Lawyers, we are passionately committed to improving family legal services for our clients. Our team's dedication to prompt and clear communication reflects our overall mission to provide compassionate, efficient, and effective legal support. We believe that navigating legal challenges should be a process where you feel continuously supported and never in the dark about the next steps.
We are grateful for your feedback, as it inspires us to continue refining our services to better meet the needs of those we serve. Should you have any more questions or need further assistance, please know we are here for you.
Attorney Jeff Hughes | CEO & Co-founder of Sterling Lawyers, LLC
Sterling Lawyers, LLC
N19 W24400 Riverwood Dr Suite 350, Waukesha, WI
Waukesha Family Lawyer
L
Lisa Young9 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Ryan Shope was my divorce attorney, she was very professional and thorough. This process can be very tedious, but she made sure I understood everything. If I called with questions, she responded in a timely manner. Ryan also has a great personality. I would also like to commend Danielle and Wesley for their services.
Response from the owner · a year ago
Thank you sincerely for sharing your experience with Sterling Lawyers. We are delighted to hear about the professionalism and thorough support you received from Attorney Ryan Shope during your divorce process. Ensuring our clients fully understand every step of the legal process, timely responses to inquiries, and providing a pleasant interaction are all facets of our dedication to improving family legal services for our clients. Attorney Ryan Shope, Paralegal Danielle, and Wesley embody the dedication and passion we strive for at Sterling Lawyers to make complex legal situations as seamless and understandable as possible.
Your commendation is greatly appreciated and reinforces our commitment to not only meet but exceed the expectations of those we serve. It’s remarkable clients like you who inspire our continuous effort to enhance our services.
Thank you again for your trust in Ryan Shope and the Sterling Lawyers team. Should you or someone you know ever need assistance in the future, we’re here to offer our support and legal guidance.
Attorney Jeff Hughes | CEO & Co-founder of Sterling Lawyers, LLC
Sterling Lawyers, LLC
N19 W24400 Riverwood Dr Suite 350, Waukesha, WI
Dousman Divorce Lawyer
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Holly ButcherLocal Guide · 20 reviewsiTotal number of Google reviews Holly has written across all businesses on Google Maps, not just this one.
Nina Kelly was great. She helped me prepare my Dissolution paperwork and made it as seamless as possible, which is much appreciated in such a stressful time. She answered all of my questions. Hopefully I never have to do this again, but I know who I'd call.
Response from the owner · a year ago
Thank you for taking the time to share your experience with Attorney Nina Kelly at Sterling Lawyers. We're so glad to hear that she was able to make the dissolution process as seamless as possible for you during such a stressful time. It is our passion at Sterling Lawyers to improve family legal services for our clients, ensuring that every question is answered and making each step of the process clearer and more accessible.
We understand the emotional and practical challenges that come with family law matters, and it is heartening to know Nina provided you with the support and guidance needed. While we hope you won't have to go through this again, we're here for you and anyone who might need assistance in the future.
Attorney Jeff Hughes | CEO & Co-founder of Sterling Lawyers, LLC
Sterling Lawyers, LLC
N19 W24400 Riverwood Dr Suite 350, Waukesha, WI
Waukesha Divorce Lawyer
