Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Sterling Works logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%93+22.5Value 14%98+13.9Replies to reviews 7%69+4.9Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Sterling Works

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 60 bathroom remodeling contractors · 4.9★ from 81 Google reviews

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Report card

Percentile vs other bathroom remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sterling Works is better than 90% of bathroom remodeling contractors.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sterling Works is better than 93% of bathroom remodeling contractors.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sterling Works is better than 96% of bathroom remodeling contractors.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sterling Works is better than 98% of bathroom remodeling contractors.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sterling Works is better than 100% of bathroom remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sterling Works is better than 69% of bathroom remodeling contractors.B
69

Reviews for your job

Customers hired Sterling Works for 8 kinds of job.

Sterling Works for drywall repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Drywall repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 23

All 5 Google reviews tagged “Drywall repair”

Ron11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We remodeled two bathrooms in our house. We had struggled to find a contractor who we felt we could trust to do the job. We interviewed more than five different companies. We chose Sterling because of the detailed first meeting we had with Phil and the confidence instilled by that. He sat with us and went over…

Custom kitchen cabinet constructionDrywall installationFan installation+ Responsiveness+ Punctuality+ Quality
Kevin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We loved working with Phillip and the Sterling Works team!!! As first time kitchen renovators, we were nervous and not sure what to expect. Phillip and his team of long time trusted colleagues and employees made it a very positive and friction free experience. Phillip took us through the whole process from start…

Custom kitchen cabinet constructionInstall flooringTile work installation+ Responsiveness+ Punctuality+ Quality
Garet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We hired Sterling Works for our master bath expansion/renovation and master closet addition. They were absolutely fantastic start to finish. Philip is a great guy and had lots of really helpful suggestions along the way for details we wouldn't have thought of otherwise. His crew - Alex, Joel, Trey, and Oscar - were…

RemodelingDrywall installationInstall flooring+ Responsiveness+ Punctuality+ Quality
Kate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We loved working with Sterling Works! As first time renovators, we were nervous to tackle our main bathroom, guest bath, laundry room, and deck repairs all at once. We were lucky to have Philip and his awesome team! Everyone who worked on our house was experienced, professional, and seemed personally dedicated to…

Customer photo from Kate's reviewCustomer photo from Kate's reviewCustomer photo from Kate's review
RemodelingDrywall installationInstall flooring+ Responsiveness+ Punctuality+ Quality
Cathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I found SterlingWorks by Google search for a renovation project of two bathrooms. The reviews were very helpful and encouraging which prompted a request for an estimate for the project. My husband and I were impressed with Philip’s response and expertise insomuch as we decided to engage SterlingWorks and did not…

RemodelingDrywall installationInstall flooring+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling12—
Tile work installation10—
Install flooring10—
Paint indoors7—
Drywall installation7—
Plumbing fixture installation7—
Custom kitchen cabinet construction5—
Drywall repair5—

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