Experts Reviews · Company report
Sterling Works logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%93+22.5Value 14%98+13.9Replies to reviews 7%69+4.9Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Sterling Works

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 60 bathroom remodeling contractors · 4.9★ from 81 Google reviews

Report card

Percentile vs other bathroom remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sterling Works is better than 90% of bathroom remodeling contractors.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sterling Works is better than 93% of bathroom remodeling contractors.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sterling Works is better than 96% of bathroom remodeling contractors.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sterling Works is better than 98% of bathroom remodeling contractors.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sterling Works is better than 100% of bathroom remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sterling Works is better than 69% of bathroom remodeling contractors.B
69

Reviews for your job

Customers hired Sterling Works for 8 kinds of job.

Sterling Works for remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Remodeling”

Chad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sterling did an amazing job on our bathroom / laundry room renovation. We now have a beautiful space that fits well into our life for years to come!!

Tile work installationInstall flooringPaint indoors
fin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Philip and the entire crew are amazing! Very thorough with special attention to detail and nothing short of quality work. They make sure everything is perfect. Would definitely want to use them for future projects. Strongly recommend.

Reasonable priceTile work installationCustom kitchen cabinet constructionInstall flooring
Kate8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Philip and the Sterling Works team were wonderful to work with on my bathroom renovation! From the estimate to completing the final punch list, the project went smoothly and stayed on schedule. Philip was at my house daily for the bulk of the project, ensuring that all of the subs were coordinated and completing the…

Reasonable priceTile work installationCustom kitchen cabinet constructionRemodeling
Ravi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Philip and his team built an addition that included a bedroom and a bathroom as well as a remodel that turned our laundry room into a hallway to the addition. First of all, his price was less than HALF what another highly rated company quoted us. Second, his staff were lovely and professional. We were thrilled to…

Remodeling+ Responsiveness+ Punctuality+ Quality
Andrea8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We received the referral for Sterling Works from another high-end renovation company (who was not accepting clients in our geographic area,) with the comment "this is who I would use if I lived in your neighborhood." This is really the highest possible compliment, and Philip and team truly live up to their billing.…

RemodelingKitchen designKitchen remodeling+ Responsiveness+ Quality+ Professionalism
Rebecca10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sterling Works designed and built an addition for us that included a great room and a dining room, rearranged interior walls and designed and built a revised kitchen for us. At Phil's suggestion, we added two feet to our kitchen and redesigned the island, and the change is dramatic. Everything Phil and his crew…

Custom kitchen cabinet constructionRemodelingHome construction+ Responsiveness+ Punctuality+ Quality
Eileen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Sterling Works did an amazing job on our complete kitchen renovation. They took the kitchen and laundry in our 1941 home down to the studs, moved/added a support beam, and built it all back up again, creating a new cleverly hidden laundry in the process. Every one of Philip's amazing team was talented,…

Customer photo from Eileen's reviewCustomer photo from Eileen's reviewCustomer photo from Eileen's reviewCustomer photo from Eileen's review
RemodelingDrywall installationInstall flooring+ Quality+ Professionalism
Garet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We hired Sterling Works for our master bath expansion/renovation and master closet addition. They were absolutely fantastic start to finish. Philip is a great guy and had lots of really helpful suggestions along the way for details we wouldn't have thought of otherwise. His crew - Alex, Joel, Trey, and Oscar - were…

RemodelingDrywall installationInstall flooring+ Responsiveness+ Punctuality+ Quality
Kate2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We loved working with Sterling Works! As first time renovators, we were nervous to tackle our main bathroom, guest bath, laundry room, and deck repairs all at once. We were lucky to have Philip and his awesome team! Everyone who worked on our house was experienced, professional, and seemed personally dedicated to…

Customer photo from Kate's reviewCustomer photo from Kate's reviewCustomer photo from Kate's review
RemodelingDrywall installationInstall flooring+ Responsiveness+ Punctuality+ Quality
Blair2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Philip and his team were a pleasure to work with. In addition to re-working the floor plan, updating the kitchen, and adding two new bathrooms they went above and beyond fixing all the surprises and damage (termite and fire) to the 1920s bungalow I bought. I was very adamant about keeping with the character of the…

RemodelingDrywall installationFan installation+ Responsiveness+ Quality+ Professionalism
Cathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I found SterlingWorks by Google search for a renovation project of two bathrooms. The reviews were very helpful and encouraging which prompted a request for an estimate for the project. My husband and I were impressed with Philip’s response and expertise insomuch as we decided to engage SterlingWorks and did not…

RemodelingDrywall installationInstall flooring+ Responsiveness+ Punctuality+ Quality
Michiel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

As soon as you meet Philip, you know you want Sterling Works doing your remodel - very personable and extremely professional. He and his team are very efficient and wanted to ensure that we were satisfied with the results. Although a kitchen remodel during a pandemic did cause a few delays, the end result was…

Remodeling+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

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