AustinLocal Guide · 64 reviewsTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGood communication! Good prices!
Sterlings Auto Detailing
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%81+21.1Value 15%100+15.2Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#118 of 160 car detailing servicesPosition by Experts Score among all companies we track in this category. · better than 26%
5.0 ★★★★★ 81 Google reviews · 24 photos
98%five-star reviews
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
48%reviews answered by the owner
Oct 2023latest review
Sterlings Auto Detailing at a glance
Google reviewers rate Sterlings Auto Detailing 5/5 based on 81 reviews, with the owner responding to 48% of comments. Customers frequently describe the detailing services as professional and meticulous, noting that vehicles appear clean and restored. Recurring themes include reasonable pricing, quick scheduling, and effective communication regarding service estimates. While two low-star reviews briefly mention a poor job, the vast majority of feedback highlights satisfaction with the results and reliability.
- Google rating: 5.0 out of 5 from 81 reviews (98% five-star).
- Reviews on this page: 81 Google reviews (43 with written comments, 1 with photos).
- Owner responses: the business replied to 48% of reviews.
- Most recent review: October 13, 2023.
- Service: Car Detailing Service serving Memphis, Tennessee.
Data from Google, last updated November 10, 2026.
Score profile vs other car detailing services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sterlings Auto Detailing: 95/100 on this factor. Category median: 96.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sterlings Auto Detailing: 81/100 on this factor. Category median: 96.A
81
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sterlings Auto Detailing: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sterlings Auto Detailing: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
Bar = this company · dark tick = category median.
Star ratings
81 Google reviews we collected
- 5 stars7998%
- 4 stars11%
- 3 stars00%
- 2 stars11%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 43 written reviews
- Praise6398%
- Complaints12%
Topic share
How often each topic comes up in the written reviews
- Quality & results2031%
- Staff & attitude1523%
- Would recommend1117%
- Speed & response69%
- Price & value69%
- Communication35%
- Honesty & trust35%
What customers talk about
We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Did an amazing job in my charger hellcat left it like brand new !”
“…ed a fair estimate, which instantly made me feel confident about his professionalism and transparency.…”
“Highly recommend him to anyone in search of a trustworthy, skilled and customer-oriented car detailing service!”
“After sending him pictures of the inside of my car, he followed up quickly with a detailed response outlining what will go into the interior detailing service.”
“Not only did he list everything he would do, but he also provided a fair estimate, which instantly made me feel confident about his professionalism an…”
“Not only was my car PERFECTLY clean, Chris was kind enough of explain ways I could maintain the cleanliness of my car.”
“…which instantly made me feel confident about his professionalism and transparency.…”
People customers mention
- Pablo 3 reviews
- Chris 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sterlings Auto Detailing for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Yoon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Pablo's communication is top-notch. After sending him pictures of the inside of my car, he followed up quickly with a detailed response outlining what will go into the interior detailing service. Not only did he list everything he would do, but he also provided a fair estimate, which instantly made me feel confident…
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Pablo was very professional. Was able to schedule a interior/exterior detail with headlight restoration within just a couple of days. Whole process took about 2.5 hours, and I am very impressed with the results!
Auto detailingHeadlight polishing+ Quality+ Professionalism
Antonio1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
I had Pablo detail my car and I was beyond satisfied. I highly recommend. Service was very professional
Jonathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Did an amazing job in my charger hellcat left it like brand new ! Never disappoints best auto detailing hands down !
Auto detailingCar waxingFull body wash+ Punctuality+ Quality+ Professionalism
Karla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
I am completely satisfied with Pablo’s detailing. Our truck looks amazing inside and out. Book Sterlings for your next car detailing he won’t let you down
rafael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Truly professional work! I had Pablo detail my car and I was beyond satisfied. I highly recommend everyone check him out.
Auto detailingCar waxingFull body wash+ Professionalism
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto detailing | 25 | — |
| Full body wash | 21 | — |
| Car waxing | 16 | — |
| Interior scenting | 16 | — |
| Auto interior vacuuming | 15 | — |
| Wheel washing | 14 | — |
| Steam cleaning | 13 | — |
| Seat shampooing | 12 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 81 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Jojo2 reviewsTotal number of Google reviews Jojo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlereally great work and reasonable prices!
- Services: Auto detailing, Full body wash, Window tinting
Jeffery Roldan2 reviewsTotal number of Google reviews Jeffery has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePablo has left my car looking brand new a recommend his detailing services😁
Yoon C.8 reviewsTotal number of Google reviews Yoon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePablo's communication is top-notch. After sending him pictures of the inside of my car, he followed up quickly with a detailed response outlining what will go into the interior detailing service. Not only did he list everything he would do, but he also provided a fair estimate, which instantly made me feel confident about his professionalism and transparency. The actual detailing work he performed was fantastic; he'd even given the exterior a quick, but thorough, wash as a complimentary gesture (at no charge). I will definitely be returning for my future car car needs. Highly recommend him to anyone in search of a trustworthy, skilled and customer-oriented car detailing service!
Alex Ryder1 reviewTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePablo was very professional. Was able to schedule a interior/exterior detail with headlight restoration within just a couple of days. Whole process took about 2.5 hours, and I am very impressed with the results!
- Positive: Quality, Professionalism
- Services: Auto detailing, Headlight polishing
Antonio Miranda1 reviewTotal number of Google reviews Antonio has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had Pablo detail my car and I was beyond satisfied. I highly recommend. Service was very professional
Jonathan Lopez3 reviewsTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDid an amazing job in my charger hellcat left it like brand new ! Never disappoints best auto detailing hands down !
- Positive: Punctuality, Quality, Professionalism, Value
- Services: Auto detailing, Car waxing, Full body wash, Paint repair, Wheel washing
Karla Tapia1 reviewTotal number of Google reviews Karla has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI am completely satisfied with Pablo’s detailing. Our truck looks amazing inside and out. Book Sterlings for your next car detailing he won’t let you down
rafael preciado5 reviewsTotal number of Google reviews rafael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTruly professional work! I had Pablo detail my car and I was beyond satisfied. I highly recommend everyone check him out.
- Positive: Professionalism
- Services: Auto detailing, Car waxing, Full body wash, Auto interior vacuuming
Jason Zeng3 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePablo provided excellent service to my vehicle. I recently had a friend that had a “little” accident in the backseat of my car. I tried cleaning it myself, but to no avail. I was hesitant at first of having Sterling Autodetail come to my place to clean, but now I fully regret that thought and am embarrassed to have thought so after seeing the amazing job he did at cleaning my seats and getting rid of the smell. Please if you are need of some deep cleaning and detail to your car, please have this young man come out and have his service done. Would highly recommend!
- Positive: Punctuality, Quality, Professionalism, Value
- Services: Interior scenting, Auto interior vacuuming, Seat shampooing, Steam cleaning
Business details
- Phone: (901) 201-3673
- Service area: Memphis, TN