Experts Reviews · Company report
Steve Hightower Hair Salon & Day Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%93+13.2Replies to reviews 7%76+5.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Steve Hightower Hair Salon & Day Spa

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 113 wedding hair stylists · 4.9★ from 471 Google reviews

Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Steve Hightower Hair Salon & Day Spa is better than 93% of wedding hair stylists.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Steve Hightower Hair Salon & Day Spa is better than 89% of wedding hair stylists.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Steve Hightower Hair Salon & Day Spa is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Steve Hightower Hair Salon & Day Spa is better than 93% of wedding hair stylists.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Steve Hightower Hair Salon & Day Spa is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Steve Hightower Hair Salon & Day Spa is better than 76% of wedding hair stylists.B
76

Reviews for your job

Customers hired Steve Hightower Hair Salon & Day Spa for 8 kinds of job.

Steve Hightower Hair Salon & Day Spa for balayage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Balayage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 45

All 23 Google reviews tagged “Balayage”

Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

You can just relax; Steve's "magic hands" will do everything else. You will be delighted !

HaircutHairstylingBlowdry
Brittney7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I've tried to post reviews in the past that would do Steve Hightower Salon including the stylists and employees justice but my words never seemed sufficient until now. I feel heard every time I sit in Isaac's chair. He understands color, personality and flair like no one I've ever met. He transforms my hair beyond…

BalayageBlowdryCurly hair
Sarai6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I cannot say enough wonderful things about Steve Hightower Salon and the incredible work of Javier Ruiz. Every visit feels like a luxury experience from the moment you walk in. The atmosphere is beautiful, welcoming, and truly feels like family. Javier is an absolute artist with hair. My color is always perfectly…

Paid $200+Skin treatmentsUpdosBlowouts
Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have thinning hair and Steve has helped me with different products and color application that has made a world of difference. If anyone has a problem with hair loss they should go to Steve’s salon and make an appointment as soon as possible. You’ll be happy with the results.

Hair coloringHair hydration treatmentsBalayage
D'anneLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Five stars, always! Absolute perfection. Love this place, the team and the products. Great for mature, thinning hair, blondes and extensions. Highly recommend.

Paid $140–160Skin treatmentsBlowoutsBang trim
ChristinaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My stylist Issic, was great, I went to him with green hair and changed me to warm blond , thank you so much

Hair highlightingHair coloringBalayage
Mieke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

They are very professional and did a great job on my hair. The most relaxed environment. I definitely recommend this salon. Very very pleased :)

Paid $140–160HaircutHairstylingHair highlighting
Ana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I visited the salon on Friday 3/7 as a new client and scheduled with Javier. From the moment I walked inside I was greeted by two friendly ladies and felt welcomed as a new client. I have to give a huge shoutout to Javier for working almost an 8 hour shift on my hair. I had my appointment at 10 AM didn’t leave until…

Paid $200+HairstylingHair coloringHaircut
Lori5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Javier and Steve are awesome!! Always caring and committed to their clients. Very personable and do an amazing job. I’ve been going to Steve Hightower Salon for 5+ years and there’s no need to look for another salon. The best!

Paid $200+HairstylingHair coloringGloss or Glaze
Phyllis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Everyone is wonderful; I get the best hair color and cuts!

Hair coloringHair straighteningHaircut
Arlene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Steve does an all-around first-rate job! Besides his skill as a hair specialist and business owner, he is always on the ball with the latest in hair and skin care, makes the best recommendations, and is active in many community activities, long before it was popular to do so.

BalayageHaircut
SherryLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Love, love, love Steve and his salon! They are absolutely THE best! Wonderful experience every time!

BalayageBlowdryGloss or Glaze
Jahnee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been going to this salon for years. The professionals at Steve Hightower Salon and Day Spa know how to do everything to make you more beautiful.

BalayageBlowoutsGloss or Glaze
Candyce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

If you have a crazy, unpredictable schedule and can only make last minute color appointments here, never fear! No matter which colorist is available- they are all great! I have done color with Steve, Emily, Casey and now Douglas - ALL terrific color jobs and wonderful, overall experiences. Excellent client service.

BalayageBlowoutsGloss or Glaze
Charlene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great job

BalayageHair coloringHairstyling
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Steve Hightower Salon! The staff is so friendly and Steve is so knowledgeable when it comes to the best products for you and your hair. I can’t wait to experience the other services they provide.

BalayageBlowdryHair glazing
Rita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Have been using Hightower for approx. 15 years and I have never had a bad experience. Steve and his assistants have been on time, courteous, friendly, and professional. The best in Atlanta.

BalayageHairstylingHair highlighting
Hannah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve only have had fantastic experiences at Steve Hightower Hair Salon & Day Spa. I’ve been exclusively seeing Javier for almost 10 years now. He is very skilled! He cuts/colors my curly hair, my sisters thick wavy hair, my moms fine straight hair, my husband, my brother-in-law, and my cousins from Australia. We…

BalayageBang trimCurly hair
AliceLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A fabulous full service salon with top notch stylists & estheticians. Steve, the owner, is a perfectionist as are the people who work for him. Believe me, that’s what you want with your skin & hair care! You will look & feel your best after any service at this salon.

BalayageGloss or GlazeHair coloring
RamonaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200+HaircutHairstylingBlowdry
Ellena year ago★★★★★

Rating only, no written review.

Paid $200+HaircutHairstylingBlowdry
Brandi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BalayageEyelash extensionsGloss or Glaze
Nicole4 years ago★★★★★

Rating only, no written review.

BalayageGloss or GlazeHair coloring

Price

$120+19% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut174$43–$79
Hairstyling133$50–$108
Hair coloring109$128–$371
Hair highlighting44$176–$371
Blowdry36$43–$66
Blowouts28$52–$113
Skin treatments27—
Gloss or Glaze24—

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