Analyzing 9,268,3429.3M ReviewsFor 26,37926.4K Experts

Experts Reviews · Company report
Steve Hightower Hair Salon & Day Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%93+13.2Replies to reviews 7%76+5.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Steve Hightower Hair Salon & Day Spa

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 113 wedding hair stylists · 4.9★ from 471 Google reviews

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Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Steve Hightower Hair Salon & Day Spa is better than 93% of wedding hair stylists.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Steve Hightower Hair Salon & Day Spa is better than 89% of wedding hair stylists.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Steve Hightower Hair Salon & Day Spa is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Steve Hightower Hair Salon & Day Spa is better than 93% of wedding hair stylists.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Steve Hightower Hair Salon & Day Spa is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Steve Hightower Hair Salon & Day Spa is better than 76% of wedding hair stylists.B
76

Reviews for your job

Customers hired Steve Hightower Hair Salon & Day Spa for 8 kinds of job.

Steve Hightower Hair Salon & Day Spa for hair extensions

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$168–$196
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair extensions”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 33

All 15 Google reviews tagged “Hair extensions”

ChrisLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

What a great experience and outcome for my thinning hair problem. I had my Hairdreams Microlines topper applied to my crown to help my thinning hair look fuller. I am so thrilled with outcome. Steve Hightower did an amazing job and applied the topper perfectly. I was stunned by how natural it looked and barely had…

Paid $180–200Hair extensionsService not listed
Deborah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Best Salon and Staff in Atlanta!!!!

BlowoutsGloss or GlazeHair coloring
Sarai6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I cannot say enough wonderful things about Steve Hightower Salon and the incredible work of Javier Ruiz. Every visit feels like a luxury experience from the moment you walk in. The atmosphere is beautiful, welcoming, and truly feels like family. Javier is an absolute artist with hair. My color is always perfectly…

Paid $200+Skin treatmentsUpdosBlowouts
VictoriaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Professional and caring.

Paid $200+Hair extensionsHair coloring
D'anneLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Five stars, always! Absolute perfection. Love this place, the team and the products. Great for mature, thinning hair, blondes and extensions. Highly recommend.

Paid $140–160Skin treatmentsBlowoutsBang trim
urmi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Excellent

BlowoutsHair extensions
Leslie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I had almost given up on my hair! It’s been falling out and breaking so much. I thought some highlights might brighten it up but Steve added a couple extensions and WOW! My hair looks like it did 25 years ago!! Thanks so much!!

Paid $200+HairstylingHair coloringHair extensions
lisaLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I couldn't be happier with my experience at Steve Hightower Hair Salon! Steve is absolutely amazing. He not only gave me the most beautiful haircut and highlights, but he also listened to my concerns about my fine, damaged hair. His expert advice and plan for restoring my hair's health have already made a noticeable…

HairstylingBlowdryHair extensions
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steve is wonderful with extensions and carries a vast selection of different types. He specializes in thinning hair and knows exactly what type of extensions, roper or wig you need depending on where and how much you are thinning.

Hair extensions
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I searched for 5 years for someone that could help me with my extremely fine hair. This year it got so bad I would no longer go in public unless absolutely necessary. I didn’t want to be seen. I knew there had to be something and someone that could once again give me a reason to smile, to look in the mirror.…

Hair extensionsHaircut
KathyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service at Steve Hightower salon is always top notch. The stylists are amazing and Stephanie did my extensions and did the best work of anywhere I’ve had them done. Love love love this place!!

Hair extensions
Mallory7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service!!! Stephanie did a wonderful job and catered to my every need! I would 100% come back. The facility was incredibly clean and well maintained!

Hair extensions
I.10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Rating only, no written review.

Paid $200+Hair coloringHair extensions
Nicole4 years ago★★★★★

Rating only, no written review.

BalayageGloss or GlazeHair coloring
NaturalLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bang trimBeard trimCurly hair

Price

$120+19% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut174$43–$79
Hairstyling133$50–$108
Hair coloring109$128–$371
Hair highlighting44$176–$371
Blowdry36$43–$66
Blowouts28$52–$113
Skin treatments27—
Gloss or Glaze24—

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