Experts Reviews · Company report
Steve Hightower Hair Salon & Day Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%93+13.2Replies to reviews 7%76+5.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Steve Hightower Hair Salon & Day Spa

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 113 wedding hair stylists · 4.9★ from 471 Google reviews

Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Steve Hightower Hair Salon & Day Spa is better than 93% of wedding hair stylists.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Steve Hightower Hair Salon & Day Spa is better than 89% of wedding hair stylists.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Steve Hightower Hair Salon & Day Spa is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Steve Hightower Hair Salon & Day Spa is better than 93% of wedding hair stylists.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Steve Hightower Hair Salon & Day Spa is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Steve Hightower Hair Salon & Day Spa is better than 76% of wedding hair stylists.B
76

Reviews for your job

Customers hired Steve Hightower Hair Salon & Day Spa for 8 kinds of job.

Steve Hightower Hair Salon & Day Spa for hair highlighting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair highlighting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 46

All 46 Google reviews tagged “Hair highlighting”

Kyle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Master of color! First time client and have booked next two appointments.

Paid $140–160BlowoutsHairstylingHair highlighting
Joan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Steve Hightower gave me a wonderful haircut and color. I will definitely go back. Also, he is very kind and caring. I continued to see Steve since my initial visit and can't say enough good things about his hair talent. He does wonders with my hair. Also, the facials are outstanding.

Hairstyling
Brittney7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I've tried to post reviews in the past that would do Steve Hightower Salon including the stylists and employees justice but my words never seemed sufficient until now. I feel heard every time I sit in Isaac's chair. He understands color, personality and flair like no one I've ever met. He transforms my hair beyond…

BalayageBlowdryCurly hair
Deborah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Best Salon and Staff in Atlanta!!!!

BlowoutsGloss or GlazeHair coloring
JoAnn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had the best experience yesterday at Steve Hightower Salon. Isaac did an amazing job. From the base color, to the highlights, to the hair treatments to the cut and finally a style that I will be able to do at home. I have the perfect summer look now

Paid $200+HaircutHairstylingCurly hair
Sarai6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I cannot say enough wonderful things about Steve Hightower Salon and the incredible work of Javier Ruiz. Every visit feels like a luxury experience from the moment you walk in. The atmosphere is beautiful, welcoming, and truly feels like family. Javier is an absolute artist with hair. My color is always perfectly…

Paid $200+Skin treatmentsUpdosBlowouts
Debra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I am always referring my friends and acquaintances to Steve and his team. They are wonderful.

Hair coloringHaircutHair highlighting
Savannah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Isaac was truly incredible! It has been a huge task trying to find a hair stylist that I can trust in Atlanta! He took the time to make sure I was comfortable with everything he did and took his time to pay attention to every detail! My hair turned out incredible exactly like I wanted! Isaac now how a client for life

HaircutHairstylingGloss or Glaze
D'anneLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Five stars, always! Absolute perfection. Love this place, the team and the products. Great for mature, thinning hair, blondes and extensions. Highly recommend.

Paid $140–160Skin treatmentsBlowoutsBang trim
ChristinaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My stylist Issic, was great, I went to him with green hair and changed me to warm blond , thank you so much

Hair highlightingHair coloringBalayage
Mieke1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

They are very professional and did a great job on my hair. The most relaxed environment. I definitely recommend this salon. Very very pleased :)

Paid $140–160HaircutHairstylingHair highlighting
Dawn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I went to Luna today at Steve Hightower Salon and was thrilled with the outcome. She chose a nice auburn highlight which turned out so nice with my brunette base. She took her time and was easy to chat with during the process. I’ll definitely be back to see Luna again.

Hair highlighting
MeghanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great hair cut and balayage!!

HaircutHair highlighting
c2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I found a new salon home! Best highlights ever. Steve Hightower Hair Salon's excellent rep is well deserved. I love Isaac! He's extremely knowledgeable, kind, patient, devoted to exactly what the customer wants, made great suggestions for future appts, recommended a hair care routine and appropriate products for…

Hair glazingHair highlighting
Irma4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can’t say enough wonderful things about Steve Hightower Hair Salon and Spa! First of all, Steve is an absolute sweetheart and made me feel like a part of the family. My hair stylist Luna is AMAZING! I had a hair service from another salon that was completely botched which you can see in the first picture. It was…

Paid $200+Hair highlightingHair coloring
Caryl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Steve Hightower Salon made my move to Atlanta from Orlando this past spring the best thing that happened to me since white bread. I highly recommend Steve's salon and all the personnel there. ❤️

Paid $60–80HairstylingHair coloringBlowouts
ConnieLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Steve is an expert in aging and thinning hair and has a treatment plan for all this. It was reassuring to know that you are in good hands.

Paid $200+HairstylingHair coloringGloss or Glaze
lisaLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I couldn't be happier with my experience at Steve Hightower Hair Salon! Steve is absolutely amazing. He not only gave me the most beautiful haircut and highlights, but he also listened to my concerns about my fine, damaged hair. His expert advice and plan for restoring my hair's health have already made a noticeable…

HairstylingBlowdryHair extensions
Anita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very welcoming and enjoyable experience. Everyone that I came in contact with from the moment I walked in was very easy to talk to. Exceptional customer service.

Paid $200+Hair coloringHair glazingHaircut
BrentLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steve was the 3rd stop of trying to get my hair color right and he nailed it the first time with highlights instead of full color. No one ever suggested that it was all I needed until I came to Steve. He is the best in the business and from what I've seen of his portfolio he is also an artist who is in high demand.…

BlowdryBody waxingHair coloring
SherryLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Love, love, love Steve and his salon! They are absolutely THE best! Wonderful experience every time!

BalayageBlowdryGloss or Glaze
Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always hit the color and style just right!!! Recommend!!!

Hair coloringHaircutHair highlighting
MiriamLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always a wonderful experience going to Steve Hightower Salon! They are masters at color and cut, and wonderful people.

BlowdryGloss or GlazeHaircut
Jahnee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been going to this salon for years. The professionals at Steve Hightower Salon and Day Spa know how to do everything to make you more beautiful.

BalayageBlowoutsGloss or Glaze
Candyce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

If you have a crazy, unpredictable schedule and can only make last minute color appointments here, never fear! No matter which colorist is available- they are all great! I have done color with Steve, Emily, Casey and now Douglas - ALL terrific color jobs and wonderful, overall experiences. Excellent client service.

BalayageBlowoutsGloss or Glaze
Charlene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great job

BalayageHair coloringHairstyling
Melanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Javier did an amazing job!

Hair coloringHair highlighting
Lee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steve has been my hairdresser for over 20 years. It is always a great experience no matter what service I get. I started going to him because he works with thin and fine hair. Not only a great hair stylist but a wonderful, kind person.

BlowdryHair coloringHair highlighting
Belinda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best cut, color and conditioning of my hair I’ve ever had… went in with damaged and over colored hair and came out feeling so happy!

Hair highlighting
Lisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Doug Murphy has been cutting my hair for almost 30 years and I can’t imagine anyone else touching my hair. He is definitely 5 stars! He has styled, cut and colored everyone from beauty pageant contestants to just every day people like myself. I have thick hair that is a combo of curly and straight and he cuts it…

Curly hairHairstylingHaircut
NishLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love love my haircut and hair color today! I got a nice sharp and voluminous looking bob pixie and it feels AMAZING!!!! 😊 Shoutout to my stylist Doug. He’s so talented and simply effortless with his understanding of what best suits you. Great finish!

BlowdryHair coloringHaircut
Rita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Have been using Hightower for approx. 15 years and I have never had a bad experience. Steve and his assistants have been on time, courteous, friendly, and professional. The best in Atlanta.

BalayageHairstylingHair highlighting
Renee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I always receive great service from Javier. Excellent skill combined with a personable character. 😊 Everyone I’ve come in contact with has always been very pleasant.

HairstylingHaircutHair highlighting
Hannah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve only have had fantastic experiences at Steve Hightower Hair Salon & Day Spa. I’ve been exclusively seeing Javier for almost 10 years now. He is very skilled! He cuts/colors my curly hair, my sisters thick wavy hair, my moms fine straight hair, my husband, my brother-in-law, and my cousins from Australia. We…

BalayageBang trimCurly hair
AliceLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A fabulous full service salon with top notch stylists & estheticians. Steve, the owner, is a perfectionist as are the people who work for him. Believe me, that’s what you want with your skin & hair care! You will look & feel your best after any service at this salon.

BalayageGloss or GlazeHair coloring
Manya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Steve and his staff made me feel unwelcome, unwanted and rushed. The entire "consultation", washing, conditioning, brushing and cut took 15 minutes, and I had long hair. It was more of a trim than a haircut. The colorist literally ran to the sink and back in a hurry between me and the next client... Extremely disappointed.

HaircutHair highlighting
Nathaniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steve Hightower is one of the best hairstylists I’ve ever had. Not only is he super funny and bright, but he truly cares about you and your hair. He always makes sure that he’s keeping your hair health in mind while still helping you get an awesome look. He really went the extra mile for me and I really appreciate…

Gloss or GlazeHair coloringHaircut+ Punctuality+ Cleanliness+ Quality
janvi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $200+HaircutHair highlighting
Ellena year ago★★★★★

Rating only, no written review.

Paid $200+HaircutHairstylingBlowdry
JoAnn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

BlowoutsHair highlightingHair coloring
Iara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200+BlowoutsHaircutHairstyling
Kathleen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Paid $100–120HairstylingHair coloringBlowouts
Brandi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BalayageEyelash extensionsGloss or Glaze
Nicole4 years ago★★★★★

Rating only, no written review.

BalayageGloss or GlazeHair coloring
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Hair coloringHairstylingHaircut
NaturalLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bang trimBeard trimCurly hair

Price

$120+19% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut174$43–$79
Hairstyling133$50–$108
Hair coloring109$128–$371
Hair highlighting44$176–$371
Blowdry36$43–$66
Blowouts28$52–$113
Skin treatments27—
Gloss or Glaze24—

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