Experts Reviews · Company report
Steve Hightower Hair Salon & Day Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%93+13.2Replies to reviews 7%76+5.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Steve Hightower Hair Salon & Day Spa

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 113 wedding hair stylists · 4.9★ from 471 Google reviews

Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Steve Hightower Hair Salon & Day Spa is better than 93% of wedding hair stylists.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Steve Hightower Hair Salon & Day Spa is better than 89% of wedding hair stylists.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Steve Hightower Hair Salon & Day Spa is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Steve Hightower Hair Salon & Day Spa is better than 93% of wedding hair stylists.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Steve Hightower Hair Salon & Day Spa is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Steve Hightower Hair Salon & Day Spa is better than 76% of wedding hair stylists.B
76

Reviews for your job

Customers hired Steve Hightower Hair Salon & Day Spa for 8 kinds of job.

Steve Hightower Hair Salon & Day Spa for hair hydration treatments

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair hydration treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 20

All 16 Google reviews tagged “Hair hydration treatments”

KathyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I have been going to Steve Hightower for as long as he has been doing hair! He has done wonders for my hair and it's been amazing to watch him and his salon grow and thrive by adapting to changes and expanding their services, while also holding to the core value of making every client look their best!! Steve - and…

Customer photo from Kathy's review
BlowdryBlowoutsGloss or Glaze
Doris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Hello everyone, my name is Doris, and to be honest, I don’t particularly like sharing on social media; but I must talk about a special jewel, Steve at Steve Hightower Hair Salon and Day Spa. If anyone is looking for a salon/spa, where you feel safe, secure, beautiful, and appreciated for your individuality, Steve’s…

HaircutHairstylingBlowdry
Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have thinning hair and Steve has helped me with different products and color application that has made a world of difference. If anyone has a problem with hair loss they should go to Steve’s salon and make an appointment as soon as possible. You’ll be happy with the results.

Hair coloringHair hydration treatmentsBalayage
aranza1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stunning hair salon! They are professionals in any hair treatment you need. I ask what would work best for my complexion and they know just what to do to give you a new incredible look!

Hair hydration treatments
Savannah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Isaac was truly incredible! It has been a huge task trying to find a hair stylist that I can trust in Atlanta! He took the time to make sure I was comfortable with everything he did and took his time to pay attention to every detail! My hair turned out incredible exactly like I wanted! Isaac now how a client for life

HaircutHairstylingGloss or Glaze
D'anneLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Five stars, always! Absolute perfection. Love this place, the team and the products. Great for mature, thinning hair, blondes and extensions. Highly recommend.

Paid $140–160Skin treatmentsBlowoutsBang trim
MLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I see Tamara Townsend regularly for lash lifts, brow and lash tinting, and facials. She is wonderful - deeply experienced, careful, and knowledgeable. And she is so kind, calm, and positive - I trust her implicitly and always leave feeling beautiful and relaxed after a session with her. She gives me great advice…

Skin treatmentsBlowoutsHaircut
MarisolLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent, couldn’t expect anything more. They are kind and very professional, Javier understands my hair

Paid $200+HairstylingHair coloringHair hydration treatments
Melissa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I cannot express how thrilled I am with the incredible work that Steve Hightower did on my hair at his salon. He performed a bleach double process, followed by a charcoal glaze that left my hair free of any brassiness and with a stunning, long-lasting shine. To repair any damage, he used an amazing Lanza emergency…

Customer photo from Melissa's review
Paid $200+BlowoutsHair glazingHaircut
Karla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Luna is gifted at cutting hair, and is a super nice person. I love my “Miranda Priestly” hair cut. Short and attractive and easy to care for. Thanks Luna!!

HaircutHairstylingBlowdry
Bella9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Best Salon Experience Ever! I cannot say enough good things about Javi at Steve Hightower Salon in Buckhead! When I walked in, my hair was extremely damaged, and I wasn’t sure if there was any hope for it. Javi completely transformed my hair, not just making it look beautiful, but truly restoring its health.…

HairstylingHair coloringBlowouts
Pamela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Steve Hightower's salon features cutting edge, creative and highly talented colorists and stylists. When I discovered the salon over 10 years ago, I never considered going anywhere else.

HairstylingHair coloringHaircut
Dorian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience at Steve Hightower Hair Salon & Day Spa! Doug completely transformed my hair. I am so in love! He took me from dull to diva I can’t wait to come back again!!! Thank you

BlowdryHair hydration treatmentsHairstyling
Candyce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

If you have a crazy, unpredictable schedule and can only make last minute color appointments here, never fear! No matter which colorist is available- they are all great! I have done color with Steve, Emily, Casey and now Douglas - ALL terrific color jobs and wonderful, overall experiences. Excellent client service.

BalayageBlowoutsGloss or Glaze
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Steve Hightower Salon! The staff is so friendly and Steve is so knowledgeable when it comes to the best products for you and your hair. I can’t wait to experience the other services they provide.

BalayageBlowdryHair glazing
Iara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200+BlowoutsHaircutHairstyling

Price

$120+19% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut174$43–$79
Hairstyling133$50–$108
Hair coloring109$128–$371
Hair highlighting44$176–$371
Blowdry36$43–$66
Blowouts28$52–$113
Skin treatments27—
Gloss or Glaze24—

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