Experts Reviews · Company report
Steve Hightower Hair Salon & Day Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%93+13.2Replies to reviews 7%76+5.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Steve Hightower Hair Salon & Day Spa

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 113 wedding hair stylists · 4.9★ from 471 Google reviews

Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Steve Hightower Hair Salon & Day Spa is better than 93% of wedding hair stylists.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Steve Hightower Hair Salon & Day Spa is better than 89% of wedding hair stylists.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Steve Hightower Hair Salon & Day Spa is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Steve Hightower Hair Salon & Day Spa is better than 93% of wedding hair stylists.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Steve Hightower Hair Salon & Day Spa is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Steve Hightower Hair Salon & Day Spa is better than 76% of wedding hair stylists.B
76

Reviews for your job

Customers hired Steve Hightower Hair Salon & Day Spa for 8 kinds of job.

Steve Hightower Hair Salon & Day Spa for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.139
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$108
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 86

All 139 Google reviews tagged “Hairstyling” · showing 20

Kyle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Master of color! First time client and have booked next two appointments.

Paid $140–160BlowoutsHairstylingHair highlighting
Xandra11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I got my hair cut and styled by Isaac and I am very pleased with the result! I came in with over processed, fine hair. I had been battling with breakage, dryness, and frizz and was in need of some help! He took the time to listen to my previous hair history and future goals to grow long healthy hair. He took into…

Customer photo from Xandra's review
Paid $200+HaircutHairstyling
Kenneth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great experience as always. Thanks Tamara and Javier.

Paid $40–60Haircut
Greta10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Steve looks at your face, discusses your lifestyle and makes great suggestions to make you look your best. He knows I want to brush through my hair and go. I get compliments daily on my hair and owe it all to his skill and talent. He always does a fabulous job!

Paid $80–100HairstylingHaircutCurly hair
Lori10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I have had many great experiences with Steve Hightower Salon. Everyone is very personable, and they aim to please with excellent results! I highly recommend them! Even when you don't know what you want, they know exactly what hairstyle will flatter your natural look. Javier is amazing!

Paid $160–180HaircutHairstylingHair coloring
Capucina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Isaac was amazing! My wash and “massage” was 5 Star! He was warm, gentle, and gave me an awesome trim and wonderful experience!

BlowoutsHairstylingHair coloring
Grace8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Isaac is AMAZING. He listened to me and did a great job with my hair. So happy to have found him and this salon.

HaircutHairstylingBlowdry
KathyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I have been going to Steve Hightower for as long as he has been doing hair! He has done wonders for my hair and it's been amazing to watch him and his salon grow and thrive by adapting to changes and expanding their services, while also holding to the core value of making every client look their best!! Steve - and…

Customer photo from Kathy's review
BlowdryBlowoutsGloss or Glaze
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Steve is a master at his craft. He knows the industry, he knows the products and he knows how to design and style hair.

Paid $140–160Hairstyling
Joan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Steve Hightower gave me a wonderful haircut and color. I will definitely go back. Also, he is very kind and caring. I continued to see Steve since my initial visit and can't say enough good things about his hair talent. He does wonders with my hair. Also, the facials are outstanding.

Hairstyling
CAP2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great staff; great haircut!

Paid $100–120Hairstyling
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

You can just relax; Steve's "magic hands" will do everything else. You will be delighted !

HaircutHairstylingBlowdry
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Always excellent professional service and attention. Recommend highly!

Paid $60–80HaircutHairstyling
JodiLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Visiting and found this place for root touch up and blowout. Isaac, my stylist, was absolutely lovely and talented. The salon is gorgeous and the people are very kind.

Paid $80–100HairstylingHair coloring
Brittney7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I've tried to post reviews in the past that would do Steve Hightower Salon including the stylists and employees justice but my words never seemed sufficient until now. I feel heard every time I sit in Isaac's chair. He understands color, personality and flair like no one I've ever met. He transforms my hair beyond…

BalayageBlowdryCurly hair
Gayle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Steve did a cut and color on my hair and it looks great. I would highly recommend him. He’s a really great guy also.

Hairstyling
JoAnn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I had the best experience yesterday at Steve Hightower Salon. Isaac did an amazing job. From the base color, to the highlights, to the hair treatments to the cut and finally a style that I will be able to do at home. I have the perfect summer look now

Paid $200+HaircutHairstylingCurly hair
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

What an absolute sweetheart, not to even mention master! Love at first sight. He did even better than I was hoping for.

BlowoutsHaircutHairstyling
jLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

My first time there was with Luna for a hair cut & style. I was very satisfied with my results. I went a couple of weeks ago and had Issac, once again the results were great. I had a wonderful experience and would recommend.

Paid $60–80HaircutHairstyling
Roopa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have been getting my hair cut with Steve for many years, and he is the best. I have been to hairdressers who take forever to cut my hair and yet left it looking unpolished. Steve is sometimes done in 20 minutes with an expert, chic cut. I get compliments all the time on my hair. I had challenges with my hair at…

Paid $80–100Haircut

Show more hairstyling reviews (119 more) →

Price

$120+19% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut174$43–$79
Hairstyling133$50–$108
Hair coloring109$128–$371
Hair highlighting44$176–$371
Blowdry36$43–$66
Blowouts28$52–$113
Skin treatments27—
Gloss or Glaze24—

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