Experts Reviews · Company report
Steve Hightower Hair Salon & Day Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%93+13.2Replies to reviews 7%76+5.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Steve Hightower Hair Salon & Day Spa

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 113 wedding hair stylists · 4.9★ from 471 Google reviews

Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Steve Hightower Hair Salon & Day Spa is better than 93% of wedding hair stylists.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Steve Hightower Hair Salon & Day Spa is better than 89% of wedding hair stylists.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Steve Hightower Hair Salon & Day Spa is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Steve Hightower Hair Salon & Day Spa is better than 93% of wedding hair stylists.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Steve Hightower Hair Salon & Day Spa is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Steve Hightower Hair Salon & Day Spa is better than 76% of wedding hair stylists.B
76

Reviews for your job

Customers hired Steve Hightower Hair Salon & Day Spa for 8 kinds of job.

Steve Hightower Hair Salon & Day Spa for skin treatments

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 29 Google reviews tagged “Skin treatments”

Kenneth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great experience as always. Thanks Tamara and Javier.

Paid $40–60Haircut
sheri8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This was my first experience at Steve Hightower. Staff are all very welcoming and helpful. Steve donated a facial to St. Mark United Methodist Church and I bid and won. Tamara was wonderful and my facial was heavenly! It’s only the third time I’ve ever had a facial ever and I will be back.

Skin treatments
Stella7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Tamara has done my lashes and facials for quite sometime now. The experience is always relaxing and spa like. I’m always pleased with the outcome!

Paid $140–160Skin treatments
KathyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I have been going to Steve Hightower for as long as he has been doing hair! He has done wonders for my hair and it's been amazing to watch him and his salon grow and thrive by adapting to changes and expanding their services, while also holding to the core value of making every client look their best!! Steve - and…

Customer photo from Kathy's review
BlowdryBlowoutsGloss or Glaze
Joan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Steve Hightower gave me a wonderful haircut and color. I will definitely go back. Also, he is very kind and caring. I continued to see Steve since my initial visit and can't say enough good things about his hair talent. He does wonders with my hair. Also, the facials are outstanding.

Hairstyling
Sarai6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I cannot say enough wonderful things about Steve Hightower Salon and the incredible work of Javier Ruiz. Every visit feels like a luxury experience from the moment you walk in. The atmosphere is beautiful, welcoming, and truly feels like family. Javier is an absolute artist with hair. My color is always perfectly…

Paid $200+Skin treatmentsUpdosBlowouts
Peggy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I was raised in France and my mother made sure I took care of my skin. I was 12 when I had my first facial. Tamara at Steve Hightower is one of the best aestheticians I have found in Atlanta. Not only are her services exceptional but she is a very kind and friendly person. Book an appointment with her. You will not be disappointed.

Skin treatmentsWaxing
Ally10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tamara is the best for facials & waxing! She’s so personal. I’ve been going for years and always have a great experience!

Paid $200+Skin treatmentsBody waxing
D'anneLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Five stars, always! Absolute perfection. Love this place, the team and the products. Great for mature, thinning hair, blondes and extensions. Highly recommend.

Paid $140–160Skin treatmentsBlowoutsBang trim
MLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I see Tamara Townsend regularly for lash lifts, brow and lash tinting, and facials. She is wonderful - deeply experienced, careful, and knowledgeable. And she is so kind, calm, and positive - I trust her implicitly and always leave feeling beautiful and relaxed after a session with her. She gives me great advice…

Skin treatmentsBlowoutsHaircut
Melanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Hightower is the best!

Paid $140–160Skin treatmentsEyelash extensions
elizabeth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Steve and David’s sound bath meditation is amazing. The ambiance, the professionalism and entire sound bath and bowls experience was magical. Thank you David and Steve for bringing this experience to the Atl. You both are a gift to the Atlanta Community. Thank you! Elizabeth

Skin treatmentsHaircutHairstyling
Kate1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had a nice facial in a relaxing environment. It was heavy creams but there were pure s clogged on my nose that were extracted.

Paid $100–120Skin treatments
JacLynn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If you want to look younger and you want to look stylish without looking high-end crazy, you can’t find a better place. Steve Hightower hair is amazing with color with style and with kindness So go you will enjoy yourself! G-740567 is your Google verification code. Don't share your code with anyone.

Paid $100–120HairstylingHair coloringSkin treatments
matt7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Steve is an exceptional owner, business person, hair guru (even for my thinning hair) and shop floor runner...David is a great energy worker and handles sound therapy (look it up) with what appears to be a major investment in Tibetan sound jars...Hightower's joint is a spa and worth it for my family, friends, and myself.

Paid $80–100HairstylingSkin treatments
Alice10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I spent an afternoon here and was impressed with their services. The facial was the best I’ve ever had. My haircut and massage were excellent. The afternoon made me feel special!

HairstylingSkin treatments
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Had my eyebrows tweezed and waxed and shaped. Absolutely perfect. And so quick!

Paid $20–40Skin treatments
Tony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always a fantastic experience with Tamara & Steven

Paid $200+Skin treatments
BrentLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steve was the 3rd stop of trying to get my hair color right and he nailed it the first time with highlights instead of full color. No one ever suggested that it was all I needed until I came to Steve. He is the best in the business and from what I've seen of his portfolio he is also an artist who is in high demand.…

BlowdryBody waxingHair coloring
Lucy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Wonderful spot! Tamara is the best with skin care and lash extensions!

Skin treatmentsWaxing
Vanessa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I always love coming to Steve Hightower—from being greeted by the calmly efficient Lea and other equally lovely people at the front desk to benefiting from the expertise of Tamara. From the multitalented Tamara, I had my first makeup lesson as well as pretty comfortable waxing. She’s introduced me to new skincare…

Body waxingSkin treatmentsWaxing
SherryLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Love, love, love Steve and his salon! They are absolutely THE best! Wonderful experience every time!

BalayageBlowdryGloss or Glaze
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Simply the best!

HairstylingSkin treatments
Neena6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful staff and overall attention to the customer. The facials are amazing! A must have

Skin treatments
Dian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tamara has excellent skills. The whole experience is great. Don’t know what I would do without her!

Eyelash extensionsSkin treatments
Sharon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

I was given a package treatment by my fiancé for Valentine’s Day. I received a massage, manicure, pedicure, facial, and wash and style. Everything went well until the makeup and hairstyle. Steve Hightower gave me a poorly 5 min hair wash and leave in conditioner. He was doing a rush job on me. Then he awkwardly…

HairstylingManicurePedicure
Brandi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BalayageEyelash extensionsGloss or Glaze
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Hair coloringHairstylingHaircut
NaturalLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bang trimBeard trimCurly hair

Price

$120+19% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut174$43–$79
Hairstyling133$50–$108
Hair coloring109$128–$371
Hair highlighting44$176–$371
Blowdry36$43–$66
Blowouts28$52–$113
Skin treatments27—
Gloss or Glaze24—

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