Analyzing 6,631,0606.6M ReviewsFor 18,52118.5K Experts
Google reviewers rate Steve's Auto Care five stars based on 111 reviews, highlighting consistent themes of honesty, fair pricing, and transparent communication. Customers frequently describe the shop as punctual and efficient, noting that staff clearly explain necessary repairs while distinguishing between immediate needs and deferred maintenance. The service covers various vehicle systems, including brakes, engines, and electrical components, with many patrons citing long-term loyalty and trust in the shop's ethical business practices.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
111 Google reviews we collected
Phrases our text analysis found in 86 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 86 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Steve is one of the most honest mechanics I have ever met.”
“His expertise is unmatched, and I have never had a reason to question his skills or pricing policies.”
“He charges a fair price, and will be up front as to the work that needs to be done presently and what can wait.”
“I would definitely recommend this shop to anyone looking for reliable auto repair.”
“Steve was honest and his shop did great work on my mazda 5.”
“Fast, reliable, honest, trustworthy and very reasonable.”
“Steve explained everything clearly about the brake repair and what I should keep an eye on in the future.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Steve's Auto Care for 5 kinds of job. Pick one to see what they paid and said.
Steve is one of the most honest mechanics I have ever met. I have been taking my cars to him for well over ten years. He charges a fair price, and will be up front as to the work that needs to be done presently and what can wait.
Steve's Auto Repair is hands down the best auto shop I've ever visited. Steve is honest, trustworthy, and incredibly fair. His expertise is unmatched, and I have never had a reason to question his skills or pricing policies. It's rare to find a mechanic who genuinely prioritizes their customers, but Steve exceeds…
I've been taking my car to Steve's for many years. He is a gem...professional, personable and trustworthy. I will be moving soon but will return to Novato to Steve's for car maintenance.
Fast, reliable, honest, trustworthy and very reasonable. The only place I would consider to service and repair my Japanese cars. A rarity among auto shops.
I love this place. Dude does what he says he'll do, on time, and at fair prices. Takes the time to discuss options and provides clear-eyed recommendations that put the customer's long term interests above his desire to make an extra buck today. I've generally had pretty good experiences with the local dealer but feel like Steve is a cut above.
As always, exemplary service I've been going to Steve since 2010, and each visit is smooth and pleasant. From scheduling, to dropping my car off after hours, to getting a text notification that my car is ready, to checkout, it couldn't be easier. Steve has been my family's trusted mechanic for over 15 years,…
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 14 | — |
| Oil change | 7 | — |
| Auto maintenance | 3 | — |
| Brakes | 3 | — |
| Tires | 2 | — |
5.0 ★★★★★ 111 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Steve is one of the most honest mechanics I have ever met. I have been taking my cars to him for well over ten years. He charges a fair price, and will be up front as to the work that needs to be done presently and what can wait.
Steve’s the most honest, straight forward mechanic, won’t go anywhere else!
Steve's Auto Repair is hands down the best auto shop I've ever visited. Steve is honest, trustworthy, and incredibly fair. His expertise is unmatched, and I have never had a reason to question his skills or pricing policies. It's rare to find a mechanic who genuinely prioritizes their customers, but Steve exceeds all expectations. I wholeheartedly recommend his shop to anyone looking for reliable and top-quality auto service
Tom, thanks for the kind words, really appreciated and I respect your knowledge of the working of cars and my business. Steve
I've been taking my car to Steve's for many years. He is a gem...professional, personable and trustworthy. I will be moving soon but will return to Novato to Steve's for car maintenance.
Thanks Judy
Fast, reliable, honest, trustworthy and very reasonable. The only place I would consider to service and repair my Japanese cars. A rarity among auto shops.
I love this place. Dude does what he says he'll do, on time, and at fair prices. Takes the time to discuss options and provides clear-eyed recommendations that put the customer's long term interests above his desire to make an extra buck today. I've generally had pretty good experiences with the local dealer but feel like Steve is a cut above.
As always, exemplary service I've been going to Steve since 2010, and each visit is smooth and pleasant. From scheduling, to dropping my car off after hours, to getting a text notification that my car is ready, to checkout, it couldn't be easier. Steve has been my family's trusted mechanic for over 15 years, through 4 Japanese cars. His integrity shines. He's always been straightforward, kind, helpful, and personable. I trust him completely, and know my car is receiving the best possible service, by someone who knows more about Japanese cars than literally anyone around. I couldn't be happier. We're in the market for a new car, and it'll definitely be a Japanese car, just so we can stick with Steve.
Very honorable and reliable.
Always great service you can trust
Seriously.. This guy's a gem...
Analyzing 6,631,0606.6M ReviewsFor 18,52118.5K Experts
