How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%92+13Replies to reviews 7%71+5Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORESteve's Plumbing Heating & Air Conditioning
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 1,720 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Steve's Plumbing Heating & Air Conditioning for 8 kinds of job.
Steve's Plumbing Heating & Air Conditioning for a/c system maintenance
Clear ✕All 100 Google reviews tagged “A/C system maintenance” · showing 20
Franco was professional and very nice. He replaced my filter honoring the previous cost I had payed for the filter. I was pleased with the service he provided.
Chris was very courteous, professional and thorough in his work and explaining in detail. I would definitely call this company again.
Frank was awesome! He answered all my questions and performed excellent service on both our inside and outside units.
On time, good communicator, explained everything, did not try to oversell, honest, good worker
I have been in business with Steve’s for a while now. Whenever a problem comes up with my air conditioner, they are always there to save the day. The condensation line to my ac was clogged and I also needed new pvc pipes installed. Jose, Alex, Jon, and Brad did not hesitate to fix the issues I was having. I am very…
Went beyond expectation. Professional, respectfully and thorough.oney well spent.
Frank checked my two central a/c units to make sure they were maintained and working correctly. He changed the filters for me and checked the thermostats. He covered his shoes while indoors. He was courteous and asked if I needed any help with anything. Great experience with a young man starting his career which he likes very much.
Timely communication, exceptional work friendly, hard-working folks. I feel as though they go the extra mile.
On time. Very professional
Been using for 8 years! Great team!
chris very helpful.
Frank Saiz services AC unit today. Frank was very polite, friendly and knowledgeable. I recommend Steve's Five Star Service to tune up and provide maintenance on AC units especially during this extended heat wave.
Franko went above and beyond and provided great customer service. Completed the work in a timely manner and was very professional. Reached out for service and heard back right away and was able to schedule an appointment for someone to come out in under 3 hours. Super pleased with the service and pricing , even signed up for the membership.
Franco, without exaggerating, was extremely honest, respectful, and efficient. I am convinced that with service and knowledge like his, once we decide to upgrade our unit we will be reaching out to Steve's! I am very happy with the results. 100 percent recommended if you have any problems with your HVAC.
We love our mini-split AC and Heating System installed by Jon, Jose, and Mario. They were great , and the system is fantastic. FIVE STARS FOR SURE!!!!!!!
Angel was very professional, concise and helpful. He got the job done and gave us great reasonable pricing.
Franko came to provide an annual inspection and tune up of my AC system. I actually hadn’t had it done for three years. Made some tweaks and now my system is blowing much cooler. I’ll be doing this on an annual basis going forward. Very professional and thorough.
The technician, Frank, was professional, courteous, and efficient for this service check. He noted a component that was not measuring correctly and replaced it. We have full confidence that things will be working well.
Jon and Jose were amazing when they installed my new AC and Furnace Carrier system. They were extremely detailed, courteous and Kind with any question that needed answered. They didn't rush the process, took there time to do the Job right..Very clean and organized and handled the install very well! Thank you! They both deserve a bonus!
Fast, clean, answer all concerns
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 159 | $83–$1.2k |
| A/C system maintenance | 100 | $27–$529 |
| HVAC system maintenance | 83 | $19–$176 |
| Install AC | 71 | $1.4k–$2.8k |
| A/C system repair | 68 | $202–$998 |
| Heating system installation | 66 | $1.2k–$2.4k |
| Installation | 61 | $680–$1.6k |
| Install thermostat | 37 | — |