How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%92+13Replies to reviews 7%71+5Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORESteve's Plumbing Heating & Air Conditioning
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 1,720 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Steve's Plumbing Heating & Air Conditioning for 8 kinds of job.
Steve's Plumbing Heating & Air Conditioning for drain cleaning
Clear ✕All 17 Google reviews tagged “Drain cleaning”
I cannot say enough good things about both Chris and Andrew, both service techs who ended up coming out to investigate and fix my drainage problem causing my a/c condensation pan to overflow and drip onto my ceiling and clog my upstairs bathroom drain. And I cannot thank Steve’s for scheduling me asap! Although the…
Andrew was very thorough and kept things clean afterwards. His demeanor has always been professional.
Normal furnace maintenance. Great service and communication!
We purchased a new sink and faucet in a house that is more than 50 years old. We asked the receptionist a Steve's to send out their most able plumbers who would be able to make the connections between the old and the new. Jose and Thomas were terrific. they worked carefully and methodically until all the pieces…
Jose is incredible
Chris was very personable and found the problem right away. He thoroughly explained the problem to me with photos that he had taken. Although he has to come back to finish, he was able to clear the drain and get the AC working again
Angel came out same day of my call to service an AC unit that was blowing hot air. He kept me updated and had it fixed in just over an hour. Efficient and professional. It was expensive because the unit hadn't been serviced in several years. Better than buying a new unit during a heatwave. I have used Steve's many times.
Kevin and Will just installed a new water heater for me on a Friday afternoon in 2 hours. Very impressed with the efficiency of this company and Kevin & Will's workmanship. This is the third time I have used this company for plumbing/HVAC issues. I highly recommend them!!! Definitely, I rate them 5 stars.
Jose is awesome! Has helped me with several issues over the years and is why I always rely on Steve’s 5 Star service.
Been doing business with STEVE’S for more than 20 years. Referred their services to my friends and they all gave him 2 👍. Thanks to Jose for doing the extra work replacing my air condition filters.
Thank you to Steve’s 5 Star Service, for its quick response to our plumbing emergency. Lead plumber, Martin was excellent in terms of his professionalism, expertise, and patience in explaining what the problem was and the options for addressing it. We highly recommend this business to others if you are in need of their services.
Excellent service. The tech Jason was polite. Explained everything and answered all my questions. I give him a 5 star rating. Great service.
This was my second time to rely on Steve's 5 Star and they did not disappoint. Martin the plumber was at my house early and kept me in the loop as he progressed in a job that I thought would be simple but turned out to be complex. Martin was friendly, articulated everything he was doing, and kept me abreast of the…
The guys alll seem to know exactly what to do. Very efficient.
I had a clog just below my clean out to my kitchen sink. Availability to come within 1 hour. Was in and out quick! Super friendly, professional, and gave advice to ensure the drains stay clogged free. Would definitely recommend!!
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 159 | $83–$1.2k |
| A/C system maintenance | 100 | $27–$529 |
| HVAC system maintenance | 83 | $19–$176 |
| Install AC | 71 | $1.4k–$2.8k |
| A/C system repair | 68 | $202–$998 |
| Heating system installation | 66 | $1.2k–$2.4k |
| Installation | 61 | $680–$1.6k |
| Install thermostat | 37 | — |
