How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%92+13Replies to reviews 7%71+5Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORESteve's Plumbing Heating & Air Conditioning
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 1,720 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Steve's Plumbing Heating & Air Conditioning for 8 kinds of job.
Steve's Plumbing Heating & Air Conditioning for HVAC duct & vent installation
Clear ✕All 35 Google reviews tagged “HVAC duct & vent installation” · showing 20
Needed to replace my HVAC system and ducts. Wisely looked around and received three quotes. I'm generally willing to pay more to get a quality product that I can depend on - especially one that will last decades. My experience working with Steve's was everything I needed it to be. They were real and genuine.…
What an awesome team from sales to installation. Thank you guys!
We called this company to give us a quote coz the AC at my house in Rialto just stopped working for days during this hot summer. We found out that the AC was maybe over 20+ years from the original owners. Supervisor Angel waited patiently and gave us a good quote and matched up the other company’s warranty. The…
Jon and Jose were amazing when they installed my new AC and Furnace Carrier system. They were extremely detailed, courteous and Kind with any question that needed answered. They didn't rush the process, took there time to do the Job right..Very clean and organized and handled the install very well! Thank you! They both deserve a bonus!
Jose, Jon, Jessie, Brad, Steven and Alfredo were here today. They installed my new heater/ac and ducts. What a pleasure to work with all of them! They did a fantastic job and paid close attention to my wallpaper too. Definitely a five star service!
Jose Jon Jessie Brad and Steven oh and can’t forget Alfredo were incredible!! Incredibly professional and did everything we asked. We live in Phelan Ca they traveled all the way from Upland and were still in great spirits! I highly recommend this company!
The service we received was excellent at a fair price. The AI Bott that took the initial information was a bit unnerving, but once I got through that, the humans were great.
Jose, Jessie, Jon and Steven all performed excellent A/C sales and installation jobs
Jose and his crew ( Jessie, Jon, Brad, Ryder, Christian, and Steven) were amazing and went above and beyond The call of duty on this one. My air conditioner broke, and it also gave us an opportunity to relocate the units. The guys jumped into action and tried to find a solution to my families issue. They took an…
I’m extremely happy that I chose Steve’s Five Star Service. When our AC went out on a Thursday during the summer heat in Fontana, I started looking for a company with a strong reputation and consistently good reviews. Steve’s Five Star Service kept appearing on my list, and after my experience with them, I…
Had our Rancho Cucamonga home serviced by Jon, Jessie and Mario. They provided amazing service. Will definitely recommend this company based on their professionalism and kindness and hard work.
Thank you , Jon , Mario , Daniel , Jose , Jessie , These men did a great job on all services we needed for our new system . Respectful and clean . Great job .
From the initial visit from Kevin C. to our home in Rancho Cucamonga, CA . Kevin understood the weight of such a big investment financially replacing both units and furnaces! He was not pushy or made us feel like a customer who he needed to make another sale from. Rather he made us feel like family members. Whatever…
Wonderful service. Jon and Jose did a great job.
The service I received from Steve’s 5 Star Service was excellent. My HVAC unit had served my family well for over 24 years, and I was thrilled that it never needed servicing. I wanted to add a whole-house air purifier to the existing unit, but after Angel shared some insightful pictures of the old unit and attic…
This technician is straight forward. Does not try to sell extra. Excellent worker.
Mario, Daniel, Andy, Jesse, Jose, John, were amazing installers. I love Steve’s Five Star Services. I’ve been using this company for more than 25 years.
Crew were on time each day. They completed the ac/heater replacement with minimum disruption. Andy, Jose, Jon, Daniel Kept me informed of installation and deserves 5 star rating.
Andy, Jon, and Jose, were professional, courteous and friendly. They were always on time and kept me updated on the progression of the HVAC job. They always cleaned up at the end of the day. Mario, Jesse, Andy, Jon, Jose and Daniel are truly valuable employees to Steve's Five Star Family which has been my go to…
Excellent customer service!!!! 👏👏👏Right on the ball.. Christian Flores was a very happy 😊 guy with a great smile he did a fantastic though job. We truly believe he has a lot of integrity and he definitely needs a B I G fat raise for always going above and beyond !!!!😊❤️
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 159 | $83–$1.2k |
| A/C system maintenance | 100 | $27–$529 |
| HVAC system maintenance | 83 | $19–$176 |
| Install AC | 71 | $1.4k–$2.8k |
| A/C system repair | 68 | $202–$998 |
| Heating system installation | 66 | $1.2k–$2.4k |
| Installation | 61 | $680–$1.6k |
| Install thermostat | 37 | — |
