Steve's Plumbing Heating & Air Conditioning

Today 10/26/26 I had technician Anthony C. From the brea location come and assess my AC unit. He was extremely knowledgeable and helpful. He was able to give me guidance on my unit in a way that made scene to someone who knows nothing about the unit or how it functions. I was very pleased with the visit. He was kind… Read full review

Angel was the best! He went above and beyond during the appointment.

Our technician Frank did an amazing job and answered all our questions!

Chris was early and friendly and fixed our broke AC immediately. Thank you so much.

Frank was awesome! He answered all my questions and performed excellent service on both our inside and outside units.

Excellent explanation of the condition of my equipment!

On time, good communicator, explained everything, did not try to oversell, honest, good worker

Franko did an excellent job servicing my HVAC system. He was professional, knowledgeable, and took the time to explain everything clearly. He arrived on time, worked efficiently, and made sure my system was running properly before he left. I really appreciate the great service and attention to detail. I would… Read full review

Brian great at explaining everything and even giving us more information on the systems and overall work. Very great service

Been using for 8 years! Great team!

I just had Steve’s Heating and Air come out to service my air conditioning and heating system, and I couldn’t be happier with the experience. Frank was the technician who came out, and he was excellent. He was extremely professional, thorough, and knowledgeable. Frank took the time to explain everything he was… Read full review

Great service as always, Frank did a great job.

The highest praise for Steve’s 5 Star Service! I’m absolutely astonished with their service and so happy I chose this company to handle my HVAC replacement. They provided white glove service from quotation all the way through installation. I was simple to book a same day inspection and quote request for a new HVAC… Read full review

Jon and Jose were amazing when they installed my new AC and Furnace Carrier system. They were extremely detailed, courteous and Kind with any question that needed answered. They didn't rush the process, took there time to do the Job right..Very clean and organized and handled the install very well! Thank you! They both deserve a bonus!

Christian was great and now I won’t melt. Thank you!

Jose is incredible

Steve~Your company installed our FAU/CAC new & we have referred several of our neighbors to you. Most recently, you had your worker install a Capacitor for us in over 100+ degree heat & he even installed 2 filter vents for us an no charge. Your guys are the best. Thank you, Tim

Great service....service tech Steve W. Was awesome...explains everything well and fixed what I needed...back in service....highly recommend Steve's 5 star service...

Technician Chris was excellent in every way. Highly recommended.

Christian was wonderful! He explained what was going on with our unit and made recommendations to help us get it fixed. Had everything done in about an hour. Decided to do an annual contract with them for maintenance. I definitely recommend you keep up with maintaining your unit or you’ll be caught up with blindsided issues like we were!

Very helpful in explaining the problems and what needed to be done. Answered any questions I had and made sure I understood what was wrong.

Fast, friendly, punctual, and efficient! Our commercial HVAC unit was serviced and evaluated for future modification. Christian was informative and very helpful. Great attitude and feedback. Would highly recommend Steve's Five Star Service!

good polite and efficient.

July 13, 2026: we discovered a leak in the water valve assembly to our refrigerator ice maker and we had a leaking outside spigot that we tried to fix (bad idea) and caused the spigot to blow off the pipe, forcing us to turn off the main water supply. So we called Steve’s. Sean arrived only about an hour after we… Read full review

Update 7/1/26: Kevin from Steve’s came out today to replace our pressure regulator. We were hearing a loud whistle/scream noise every time we turned on the sink or flushed the toilet. Kevin was able to diagnose the issue quickly and was able to remedy it. He was professional, knowledgeable, and very kind. We would… Read full review

Chris and Jonathan did a fantastic job in our six month maintenance! We had our air conditioning serviced for it six month intervals along with our water heater six months service. We live in West Covina California. Google Reviews only allow one post per business, so we are adding to our original post! June 9, 2026… Read full review

Pleasant, competent, all good things.

Excellent experience with the Steve's plumbers Kevin and Will to jet our outdoor drains. They were professional and got the job done quickly, yet took the time to explain the process. Thank You Kevin and Will !! UPDATE 5/27/26 Installed 2 new A/C units. Could not be happier! Steve's employees have the highest level… Read full review

Fast response and work, clean, professional, knowledgeable.Thorough, good feedback

Chris Urzua maintained my HVac and did a fabulous and thorough job.

I recently had Five Star Service replace my 2-zone mini-split system, and I couldn’t be happier with the experience. The installation team—Jose, Jon, Jessie, and Mario—were absolute professionals and clearly experts in their field. They installed the new system using the latest R-454B refrigerant, ensuring the setup… Read full review

Steve’s 5 Star came as a recommendation from my brother-in-law back in 2019 and we have been really thankful for this company. We’ve had them out for HVAC and Plumbing and in some cases the technicians who came out gave some advice that saved me a ton of money because I could correct the issue myself. I’ve never… Read full review

We purchased an annual membership last year so today's HVAC service was covered at no additional cost. The service was performed by Chris Urzua. He is very knowledgeable, polite and made sure to answer our questions. We live in Rancho Cucamonga and have always received prompt service.

On Tuesday, 4/7/26, Steve’s Five Star Service came out to conduct a routine maintenance on my AC system. I’m happy with the service I received and the professionalism of the technician who visited my home. Matthew was prompt, kind and efficient with his time. I’ll definitely call again in the future.

Christian from Steve’s AC did a great job! He was very knowledgeable and friendly . I would highly recommend Christian!

Steve was great!! The service was fast, clean and I feel confident in the service we received. I had scheduling conflict and they worked around me to get our unit serviced.

Steven was very friendly. Thanks

Christian was on time. He assessed the problem and provided me with options. I would use the company again.

Chris Urzua was great!

My wife and I are so grateful to Matthew at Steve’s 5 Star Service for his honesty and detail oriented assessment. He had answers for every one of our questions and was very thorough with his explanations. I will absolutely make sure to request him every time we need our HVAC system serviced.

As always, service was stellar, and Chris Urzua got the HVAC system repaired, and working. Keeping our system at top performance is what Steve’s Five Star Service does. It's always a pleasure having Steve’s Five Star Service work on the system, because I know it's going to be done right, at a reasonable price!

Angel is a great technician explain everything he was doing and different operations i had. Very polite and respectful.

Updated Review 2026: We continue to highly recommend Steve’s Five Star Service for their exceptional work. I want to personally thank Steve and his entire staff and team for the high standard they maintain. We recently had two different technicians out, and both were top-notch: Matthew M. thoroughly checked our… Read full review

HVAC technician Steven Wood did an outstanding job servicing my air conditioner! He showed up on time, found the cause of it not working ( a leak ), and fixed it quickly. He also replaced my dirty old air filter with a nice new one. Even my dog Leo approves!

Our 2008 thermostat crashed and Steve’s Tech, Christ ian came out & informed us that the replacement ( Carrier Infinity ) was $1200.00. He left to track down a new unit & returned and installed new thermostat. This is where Christian earned his $$, we’re no tech type peeps, but this kind & considerate young man… Read full review

John Z came and helped me out with a thermostat issue. He was quick and very informative. Thank you for the 5 star service.

Contacted Steve’s five star service due to my heater stopped working and after having multiple techs come out from a different company , Steve’s sent out Christian Flores , he was able to figure out the problem right away Provided such a detailed diagnosis and was very understanding with my frustration My heat is… Read full review

Christian did a great job , inspecting and advising us of potential issues and problems we need to address, inspecting and outlining a plan . We use Steve’s for our annual inspections . Christian is very good at his job , with his approach , detailed explanation of issues.

Excellent customer service!!!! 👏👏👏Right on the ball.. Christian Flores was a very happy 😊 guy with a great smile he did a fantastic though job. We truly believe he has a lot of integrity and he definitely needs a B I G fat raise for always going above and beyond !!!!😊❤️

I had a great experience with Steve’s Five Star Service for HVAC maintenance and furnace safety inspection. From the start, the technician was punctual, friendly, and very respectful of my home. He even called ahead to see if an earlier appointment time worked for me, which I really appreciated. He was… Read full review

Technician Steven was very professional and personable. He explained to me about the HVAC system that everything was working just fine. No need to replace filter as it is still clean. I found him to be credible and honest. My experience with Steve’s AC/HVAC goes back 19 years, and I’m pleased with this company.

I have used Steve’s 5 Star service for years and depend on them to keep my AC & Heater functioning properly with their service contract. Field Service Tech Chris U. is awesome and I always request him for my service calls and any repairs. This winter’s service revealed a malfunctioning thermostat and an heat… Read full review

Matt was awesome. He was on time and very informative. He gave me cost-effective options and he took his time explaining where we were with my service. Very nice Guythat knows his stuff. I would love to have him be my technician if I ever need anything in the future. He represents Steve’s Five Star very well and I… Read full review

John Zabatta came back for our annual heating maintenance. Great service 👍🏼

John gave us great service while inspecting our system and making a few repairs. Highly recommended!

The return grill was not cleaned or filter replaced even after requesting as this is a part of the paid service.

John Z. is a hard working and friendly technician. He was very clear about the work he performed and we really appreciate it!

Great service! Fast friendly and professional!

I've been using Steve's for years. Always receive excellent service. My heat wasn't staying on & Chris Urzua from Steve's came. Had to return to the shop & get a new filter, also had to go to Lowe's for a part. But made quick trips for both. Went out of his way to make sure everything was fixed & working correctly.

Exactly as advertised. Very honest. Polite and easy to work with. Highly recommend, will be using them exclusively moving forward.

I’m so glad I had Steve’s install my new HVAC system. From Blake getting me a good price to the installers. Andy, Daniel and Flaco were courteous and very professional. I would recommend Steve’s 5 star service to anyone. Today 11/1 Chris from Steve’s came and fixed my heater. He was so courteous and professional.… Read full review

our tech was professional and knowledgeable. He was clean and respectful.

Matthew McCullough was exceptional. He was very thorough in his explanation of the system’s status and his recommendations. His professional approach was very consumer friendly. He represented the company in the finest fashion.

Very professional cleaned up the area they were working in. Answer all my questions. Up front with me. On the repairs. Working price was reasonable. Finish the work on the same day. I was pleased how he explained the work that had to be done. Did a great job.

Thank you Chris!!!!! Very curtious, friendly and professional.

Steve came in time and got the work done efficiently. He answered questions we had too.

Recommended highly. Very efficient service and time response. Technicians are extremely polite and helpful. Have been very satisfied with Steve’s Five Star Service Inc. for several service calls over the years.

I signed up for their membership program. They come twice a year, once to check the heater, once to check the AC. The secretary contacts me suggesting it is time for the check up. That way I don't have to remember to do it. The service person was on time, polite, and efficient.

These Folks get it right and are fantastic to do business with.

Technician Christian was highly professional and knowledgeable about what he was doing. Very good to have him to work both at my home unit and my business one.

My Service Technician (Enrique) was great. Not only was he professional and friendly, but most importantly, he was honest and patient with me when I had questions. He gave me great pointers on how to do my own preventive maintenance, and was all in all a very professional guy. Would recommend Steve's to anyone in… Read full review

Requested some ac service from Steve’s just to get our system checked out before the summer. They booked the appointment for the next day. I received a text message with the name of the tech just before arriving with the name of the tech. Enrique, our tech, arrived and got straight to work. Was very thorough in… Read full review

He was kind smart and very knowledgeable

Alex technician Alex was amazing polite and very helpful very professional

I called them for service on A/C & Heater, check on zone damper make sure it was operating properly, had concerns about air purifier, plus had them install UV light. The technician Doug, very knowledgeable, they sent him out within 3 days, and finished up with new parts the next day. Steve's originally installed my system in 2014.

So professional and knowledgeable. Very trust-worthy. They installed my parents’ and my home’s HVAC units with ease.

We truly would like to thank Steve's for their exceptional service. We truly appreciate the two visits we had with Jose who did a an amazing Job fixing our garbage disposal, he was very professional, friendly and did everything In such a timely matter. We also had the pleasure of having Douglas come by to assess… Read full review

Rating only, no written review.

Rating only, no written review.

Rating only, no written review.