How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%92+13Replies to reviews 7%71+5Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORESteve's Plumbing Heating & Air Conditioning
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 1,720 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Steve's Plumbing Heating & Air Conditioning for 8 kinds of job.
Steve's Plumbing Heating & Air Conditioning for HVAC system repair
Clear ✕All 159 Google reviews tagged “HVAC system repair” · showing 20
Anthony was informative, patient and efficient in resolving my A/C unit. He worked late into the evening to resolve the problem.
Angel was the best! He went above and beyond during the appointment.
Steven went over and above. We were very happy with his service. He was very professional and friendly, made us feel like we have known him for years.
We recently had both duct work and a new AC unit installed by Steve's. This was performed by Andy, Jesse and Jon. We live in La Verne. The work performed was outstanding! I appreciate the communication prior and during the work. The tech's were on-time, observant of our house, tested for proper functionality and…
Great service! Friendly staff! Amazing team to work with!
On time, good communicator, explained everything, did not try to oversell, honest, good worker
Angel was on time and professional. He informed us of several options to solve our issue.
Kevin, Andy, and Jessie all provided excellent information about the system and the overall installation process. All work was done with professionalism and care that was shown not only in the outcome, but also in the follow-ups. Excellent work and great experience.
Angel did a great job and was very thoughtful and helpful in repairing our AC system. We appreciate it and will recommend to neighbors!
Fast and satisfactory! No complaints. Thanks, Pete
Angel came out and was very professional and transparent. However, I was skeptical about the repair options presented by the company for my AC unit. The added products provided by Steves did not fix my unit. I called another tech from another company. He came out connected two screws and my AC unit started…
Chris, was friendly, fast and efficient! Excellent service would highly recommend.
On time. Very professional
Franko was here fast and he was very polite and efficient and very knowledgeable
Been using for 8 years! Great team!
I was happy with the response time for my repair My technician was Chris. He was very knowledgable and explained what he was doing at every step. I would be happy to use this service again in the future.
Christian Flores is a very knowledgeable personal polite gentleman. He explained our repairs in detail. Also installed Erobee. Great service Christian Flores. Thank you!
Service was done correct and in a timely matter. Definitely recommend them when service is needed.
Franko was very efficient and knowledgeable. He was friendly and answered all of my questions.
Christian, has done a great job so far. Returning tomorrow to finish job with new motor and surge protectors. Polite and on time, I was kept up to date on his arrival through out the day. Expensive???
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 159 | $83–$1.2k |
| A/C system maintenance | 100 | $27–$529 |
| HVAC system maintenance | 83 | $19–$176 |
| Install AC | 71 | $1.4k–$2.8k |
| A/C system repair | 68 | $202–$998 |
| Heating system installation | 66 | $1.2k–$2.4k |
| Installation | 61 | $680–$1.6k |
| Install thermostat | 37 | — |
