Steve's Plumbing Heating & Air Conditioning

Anthony was informative, patient and efficient in resolving my A/C unit. He worked late into the evening to resolve the problem.

Angel was the best! He went above and beyond during the appointment.

Steven went over and above. We were very happy with his service. He was very professional and friendly, made us feel like we have known him for years.

We recently had both duct work and a new AC unit installed by Steve's. This was performed by Andy, Jesse and Jon. We live in La Verne. The work performed was outstanding! I appreciate the communication prior and during the work. The tech's were on-time, observant of our house, tested for proper functionality and… Read full review

Great service! Friendly staff! Amazing team to work with!

On time, good communicator, explained everything, did not try to oversell, honest, good worker

Angel was on time and professional. He informed us of several options to solve our issue.

Kevin, Andy, and Jessie all provided excellent information about the system and the overall installation process. All work was done with professionalism and care that was shown not only in the outcome, but also in the follow-ups. Excellent work and great experience.

Angel did a great job and was very thoughtful and helpful in repairing our AC system. We appreciate it and will recommend to neighbors!

Fast and satisfactory! No complaints. Thanks, Pete

Angel came out and was very professional and transparent. However, I was skeptical about the repair options presented by the company for my AC unit. The added products provided by Steves did not fix my unit. I called another tech from another company. He came out connected two screws and my AC unit started… Read full review

Chris, was friendly, fast and efficient! Excellent service would highly recommend.

On time. Very professional

Franko was here fast and he was very polite and efficient and very knowledgeable

Been using for 8 years! Great team!

I was happy with the response time for my repair My technician was Chris. He was very knowledgable and explained what he was doing at every step. I would be happy to use this service again in the future.

Christian Flores is a very knowledgeable personal polite gentleman. He explained our repairs in detail. Also installed Erobee. Great service Christian Flores. Thank you!

Service was done correct and in a timely matter. Definitely recommend them when service is needed.

Franko was very efficient and knowledgeable. He was friendly and answered all of my questions.

Christian, has done a great job so far. Returning tomorrow to finish job with new motor and surge protectors. Polite and on time, I was kept up to date on his arrival through out the day. Expensive???

Steven (our technician) was a champ. He was our savior to get things back up and running! Very thorough. Very kind and clear. Grateful to have a membership with this company. Expert care. Prioritized service. Savings on materials and services. Very grateful!

Jon and Jose were amazing when they installed my new AC and Furnace Carrier system. They were extremely detailed, courteous and Kind with any question that needed answered. They didn't rush the process, took there time to do the Job right..Very clean and organized and handled the install very well! Thank you! They both deserve a bonus!

Frank came in to perform the final system refrigerant fill on our repaired AC system . It’s great to have a person with such a positive attitude and work ethic support our needs. He was professional from arrival through departure and provided the service in a very timely manner. This business is a “keeper” for… Read full review

I was quoted $3,500 just for labor to replace an A/C compressor, even though the compressor itself is covered under the manufacturer’s parts warranty. The price was extremely high, and I was not given a clear itemized explanation showing the labor hours, hourly rate, refrigerant costs, or other charges. I was able… Read full review

Service tech came out to inspect and said I needed $6500 in repairs to get my non-working dual zone A/C system operational again. I paid the $89 service charge and then I explained the symptoms to a different company and he told me to just replace the filter, which I did, and presto! my A/C is working again.

Steves 5 star service stands up to its name! Christian our technician was excellent and knowledgeable. Kat from their main office was so helpful and professional as well. Recommend getting the annual membership for preventitive service and discounts👍

Steve~Your company installed our FAU/CAC new & we have referred several of our neighbors to you. Most recently, you had your worker install a Capacitor for us in over 100+ degree heat & he even installed 2 filter vents for us an no charge. Your guys are the best. Thank you, Tim

Great service....service tech Steve W. Was awesome...explains everything well and fixed what I needed...back in service....highly recommend Steve's 5 star service...

My AC stopped working , I scheduled the service appointment with Steve’s five star service. Matt came over inspected the unit and replaced the capacitor and installed a new hard start kit. It was a relatively quick fix. Matt did a great job to bring my AC unit back online. Thank you Steve’s and Matt for excellent service !

Jon and Jose were freaking awesome! They did a fantastic job, super professional and hard-working. They even took the time to explain what they did and how to change the filter and make sure I understood the thermostat which was super easy to handle after their tips, they took the time to answer all my questions.… Read full review

Christian was wonderful! He explained what was going on with our unit and made recommendations to help us get it fixed. Had everything done in about an hour. Decided to do an annual contract with them for maintenance. I definitely recommend you keep up with maintaining your unit or you’ll be caught up with blindsided issues like we were!

Angel was very professional, knowledgeable has a great personality. Explained everything to us. I’d give him more than 5 stars

Jose and his crew ( Jessie, Jon, Brad, Ryder, Christian, and Steven) were amazing and went above and beyond The call of duty on this one. My air conditioner broke, and it also gave us an opportunity to relocate the units. The guys jumped into action and tried to find a solution to my families issue. They took an… Read full review

Great experience the Technician was professional He diagnosed with he problem and made a he repair very happy with overall experience.

Edit: Had an AC emergency in early July just as it was getting hot. Angel, Kevin, and Matthew all did great jobs in determining the problem with our outdoor AC unit and performing the necessary repairs. I deeply appreciated the urgency they showed especially during this intense Summer heat wave. John Z came to… Read full review

Phoned Steve's Air Conditioning and requested a service call for a defective fan motor. Steve's was able to send a technician later the same day. Angel was very professional and friendly and was able to replace the fan motor. Very happy for same day service. Would recommend Angel for any repair work.

I’m extremely happy that I chose Steve’s Five Star Service. When our AC went out on a Thursday during the summer heat in Fontana, I started looking for a company with a strong reputation and consistently good reviews. Steve’s Five Star Service kept appearing on my list, and after my experience with them, I… Read full review

Chris has done a phenomenal job. Great customer services and provided advice on maintaining the system properly.its the second time he visits our home and continues to provide awesome work

I call Steve’s comes. Steven (the technician) answered all my questions and gave me ideas about the future. He told me about a service agreement that is more cost effective than scheduling visits and I signed up on the spot. . I really appreciated the information. I’ll request Steven for our next service. Thanks guys. ✝️💙☮️

Angel was wondering and amazing. He lives up to his name. He was upfront with all the costs and work that our system needs. This is my go to company for AC and heat from this point forward. My new system was installed today by Jose, Jessie, Jon and Brad. They were super nice and explained everything to me. They… Read full review

Matt cleaned and updated our furnace and air-conditioning equipment. He did a very good job and we are very pleased with the fine service. He is very full and complete explanation of what was accomplished was very helpful!

I appreciated the options and solutions provided. Chris was on time and courteous.

I’ve used these guys for over 10 years. The serviceman today, Chris- was knowledgeable and friendly.

Chris came out to do an evaluation on an inoperative mini split system turns out we had a leak in it. The previous installer had not done as good a job. It should’ve been done and ended up rendering the system, not reasonably serviceable. In other words the cost to repair it would be more than the cost of the mini… Read full review

Technician was professional and curious, but my dissatisfaction is related to pricing. I should have been better prepared for the expected going rate for typical services plus I thought if work was done the basic service call fee of $89.99 would not be line item just the cost of the work performed. The cost of… Read full review

Chris did an awesome job. He is very knowledgeable and very good work ethic. Also educated me on up coming services available.

Awesome service Christian was respectful, very knowledgeable, and got the job would definitely use his company in the future

My service rep arrived on time, was professional and courtesy, and performed a thorough evaluation of my system. I was provided with a thorough, prioritized report of work that was needed.

Andrew, Mario and Jon provided exceptional service! I'm very pleased with the upgrades to my HVAC system.

Friendly,clean trouble shooting was quick because of his experience and knowledge. I have used Steves in the past and I will use them in the future.

Had our Rancho Cucamonga home serviced by Jon, Jessie and Mario. They provided amazing service. Will definitely recommend this company based on their professionalism and kindness and hard work.

Edit for visit on 4/22: I recevied exceptional service from Angel and Christian! They were kind and efficient for my routine maintenance check and helped me get my AC unit ready for summer in tip top shape! I appreciated how personable they were and they broke down the diagnostics for me so that it was easy to… Read full review

Ac was not working. Called them up, Steven showed up within 2 hours. Got my ac working, much appreciated.

I recently had Five Star Service replace my 2-zone mini-split system, and I couldn’t be happier with the experience. The installation team—Jose, Jon, Jessie, and Mario—were absolute professionals and clearly experts in their field. They installed the new system using the latest R-454B refrigerant, ensuring the setup… Read full review

Angel was very professional and through was a pleasure to meet and help me with the best repairs needed .

Christain was on time & professional. Relpaced exterior A/C fan motor. Everything was explained. Good job. My opinion: cost was high.

Chris U. delivered outstanding service from start to finish. He was punctual, professional, and clearly knowledgeable in his work. He took the time to answer all my questions and made sure everything was running perfectly before leaving. Truly great customer service. I highly recommend Steve’s Five Star Service!

Matthew was terrific. Pleasant, knowledgeable and very efficient. I would definitely recommend Steve’s.

Power surge. Quoted $400+ to replace $20 transformer. Can’t repeat ehat quote was for durge protector. Removed transformer from fau with out my permission. Wsnt it returned

Kevin wil and Kaleb were great and they did a Good job. On time, efficient, friendly.

Chris is a personable, positive energy guy who is highly qualified and diagnosed a baffling problem with our Ecobee thermastat. Even when the HVAC was OFF, the fan would run spontaneously and mysteriously. Chris suggested that the thermostat was continuously sampling the indoor air quality, and when the quality of… Read full review

Angel , was very professional in his service of my system and explained everything to me very clearly and went into detail with our options for system replacement.

I appreciate that Chris put shoe cover on before coming indoors, he was very polite and knowledgeable about are air conditioner, Chris did great work.

Christoper was courteous, compassionate and professional!

In a few words, timely, polite, patient, respectful. professional, personable, and great teamwork from everyone from start to finish. Did the work in good time even though there were unforeseen complications in installation. Angel came promptly and spent a great deal of time explaining the problems of our HVAC and… Read full review

Professional, reliable service.

I'm always happy with your company. Chris is a great technician. Very honest, and friendly.

Christian was very good and got the ac up and running cool as can be

Christian Flores was awesome! He figured out the problem and was able to fix it super fast. He walked me through step by step on the repair. I will definitely request him on my future HVAC needs.

Communication was prompt and accurate, the technician was knowledgeable and pleasant to work with, and the work was completed quickly - we are very pleased

We had our hvac motor fixed because it broke and the hvac system repair man was really helpful and honest with pricing and what you can do for it to be affordable thanks angel he was honest and respectful.

As always, service was stellar, and Chris Urzua got the HVAC system repaired, and working. Keeping our system at top performance is what Steve’s Five Star Service does. It's always a pleasure having Steve’s Five Star Service work on the system, because I know it's going to be done right, at a reasonable price!

Mathew was efficient, courteous & determined my AC needs quickly. Very professional & knowledgeable.

Angel is a great technician explain everything he was doing and different operations i had. Very polite and respectful.

Christian Flores was great to work with as a technician. But completing the loan documents has been a headache.

Mario and Jesse came out to disconnect my AC unit and did a fantastic job. I hope they can also come out when it’s ready to get connected back up. Mario and Jesse came back to reconnect my AC unit and did an awesome job again.

Literally 5 star service. I was made priority especially during a heat wave. Crew and staff are amazing. Will and Kaleb installed my new water heater in record breaking time. Andy, Jon & Jesse installed my new hvac, furnace and ducking with minimal disturbance. The entire process was very comforting knowing I was in… Read full review

Steve’s five star service went to my mother’s house to fix her air conditioner. Kevin and Angel went above and beyond to make sure her problem was solved. They explained everything in detail so she understood clearly what was going on. My mom feels very comfortable with Steve’s five star service and trusts them with… Read full review

I called Steve's to report a problem with our AC, and Chris U. arrived at our home in a little over an hour. He made several trips between the attic where the HVAC control unit is located and the thermostat, and he quickly diagnosed the problem as a faulty thermostat. In addition, he reconnected a broken "C" wire… Read full review

Used Steve’s for plumbing and AC work. Always responsive, on time, fair prices and good work!!