Steve's Plumbing Heating & Air Conditioning

Anthony was informative, patient and efficient in resolving my A/C unit. He worked late into the evening to resolve the problem.

Angel was the best! He went above and beyond during the appointment.

Steven went over and above. We were very happy with his service. He was very professional and friendly, made us feel like we have known him for years.

We recently had both duct work and a new AC unit installed by Steve's. This was performed by Andy, Jesse and Jon. We live in La Verne. The work performed was outstanding! I appreciate the communication prior and during the work. The tech's were on-time, observant of our house, tested for proper functionality and… Read full review

Great service! Friendly staff! Amazing team to work with!

On time, good communicator, explained everything, did not try to oversell, honest, good worker

Angel was on time and professional. He informed us of several options to solve our issue.

Kevin, Andy, and Jessie all provided excellent information about the system and the overall installation process. All work was done with professionalism and care that was shown not only in the outcome, but also in the follow-ups. Excellent work and great experience.

Angel did a great job and was very thoughtful and helpful in repairing our AC system. We appreciate it and will recommend to neighbors!

Fast and satisfactory! No complaints. Thanks, Pete

Angel came out and was very professional and transparent. However, I was skeptical about the repair options presented by the company for my AC unit. The added products provided by Steves did not fix my unit. I called another tech from another company. He came out connected two screws and my AC unit started… Read full review

Chris, was friendly, fast and efficient! Excellent service would highly recommend.

On time. Very professional

Franko was here fast and he was very polite and efficient and very knowledgeable

Been using for 8 years! Great team!

I was happy with the response time for my repair My technician was Chris. He was very knowledgable and explained what he was doing at every step. I would be happy to use this service again in the future.

Christian Flores is a very knowledgeable personal polite gentleman. He explained our repairs in detail. Also installed Erobee. Great service Christian Flores. Thank you!

Service was done correct and in a timely matter. Definitely recommend them when service is needed.

Franko was very efficient and knowledgeable. He was friendly and answered all of my questions.

Christian, has done a great job so far. Returning tomorrow to finish job with new motor and surge protectors. Polite and on time, I was kept up to date on his arrival through out the day. Expensive???

Steven (our technician) was a champ. He was our savior to get things back up and running! Very thorough. Very kind and clear. Grateful to have a membership with this company. Expert care. Prioritized service. Savings on materials and services. Very grateful!

Jon and Jose were amazing when they installed my new AC and Furnace Carrier system. They were extremely detailed, courteous and Kind with any question that needed answered. They didn't rush the process, took there time to do the Job right..Very clean and organized and handled the install very well! Thank you! They both deserve a bonus!

Frank came in to perform the final system refrigerant fill on our repaired AC system . It’s great to have a person with such a positive attitude and work ethic support our needs. He was professional from arrival through departure and provided the service in a very timely manner. This business is a “keeper” for… Read full review

I was quoted $3,500 just for labor to replace an A/C compressor, even though the compressor itself is covered under the manufacturer’s parts warranty. The price was extremely high, and I was not given a clear itemized explanation showing the labor hours, hourly rate, refrigerant costs, or other charges. I was able… Read full review

Service tech came out to inspect and said I needed $6500 in repairs to get my non-working dual zone A/C system operational again. I paid the $89 service charge and then I explained the symptoms to a different company and he told me to just replace the filter, which I did, and presto! my A/C is working again.

Steves 5 star service stands up to its name! Christian our technician was excellent and knowledgeable. Kat from their main office was so helpful and professional as well. Recommend getting the annual membership for preventitive service and discounts👍

Steve~Your company installed our FAU/CAC new & we have referred several of our neighbors to you. Most recently, you had your worker install a Capacitor for us in over 100+ degree heat & he even installed 2 filter vents for us an no charge. Your guys are the best. Thank you, Tim

Great service....service tech Steve W. Was awesome...explains everything well and fixed what I needed...back in service....highly recommend Steve's 5 star service...

My AC stopped working , I scheduled the service appointment with Steve’s five star service. Matt came over inspected the unit and replaced the capacitor and installed a new hard start kit. It was a relatively quick fix. Matt did a great job to bring my AC unit back online. Thank you Steve’s and Matt for excellent service !

Jon and Jose were freaking awesome! They did a fantastic job, super professional and hard-working. They even took the time to explain what they did and how to change the filter and make sure I understood the thermostat which was super easy to handle after their tips, they took the time to answer all my questions.… Read full review

Christian was wonderful! He explained what was going on with our unit and made recommendations to help us get it fixed. Had everything done in about an hour. Decided to do an annual contract with them for maintenance. I definitely recommend you keep up with maintaining your unit or you’ll be caught up with blindsided issues like we were!

Angel was very professional, knowledgeable has a great personality. Explained everything to us. I’d give him more than 5 stars

Jose and his crew ( Jessie, Jon, Brad, Ryder, Christian, and Steven) were amazing and went above and beyond The call of duty on this one. My air conditioner broke, and it also gave us an opportunity to relocate the units. The guys jumped into action and tried to find a solution to my families issue. They took an… Read full review

Great experience the Technician was professional He diagnosed with he problem and made a he repair very happy with overall experience.

Edit: Had an AC emergency in early July just as it was getting hot. Angel, Kevin, and Matthew all did great jobs in determining the problem with our outdoor AC unit and performing the necessary repairs. I deeply appreciated the urgency they showed especially during this intense Summer heat wave. John Z came to… Read full review

Phoned Steve's Air Conditioning and requested a service call for a defective fan motor. Steve's was able to send a technician later the same day. Angel was very professional and friendly and was able to replace the fan motor. Very happy for same day service. Would recommend Angel for any repair work.

I’m extremely happy that I chose Steve’s Five Star Service. When our AC went out on a Thursday during the summer heat in Fontana, I started looking for a company with a strong reputation and consistently good reviews. Steve’s Five Star Service kept appearing on my list, and after my experience with them, I… Read full review

Chris has done a phenomenal job. Great customer services and provided advice on maintaining the system properly.its the second time he visits our home and continues to provide awesome work

I call Steve’s comes. Steven (the technician) answered all my questions and gave me ideas about the future. He told me about a service agreement that is more cost effective than scheduling visits and I signed up on the spot. . I really appreciated the information. I’ll request Steven for our next service. Thanks guys. ✝️💙☮️

Angel was wondering and amazing. He lives up to his name. He was upfront with all the costs and work that our system needs. This is my go to company for AC and heat from this point forward. My new system was installed today by Jose, Jessie, Jon and Brad. They were super nice and explained everything to me. They… Read full review

Matt cleaned and updated our furnace and air-conditioning equipment. He did a very good job and we are very pleased with the fine service. He is very full and complete explanation of what was accomplished was very helpful!

I appreciated the options and solutions provided. Chris was on time and courteous.

I’ve used these guys for over 10 years. The serviceman today, Chris- was knowledgeable and friendly.

Chris came out to do an evaluation on an inoperative mini split system turns out we had a leak in it. The previous installer had not done as good a job. It should’ve been done and ended up rendering the system, not reasonably serviceable. In other words the cost to repair it would be more than the cost of the mini… Read full review

Technician was professional and curious, but my dissatisfaction is related to pricing. I should have been better prepared for the expected going rate for typical services plus I thought if work was done the basic service call fee of $89.99 would not be line item just the cost of the work performed. The cost of… Read full review

Chris did an awesome job. He is very knowledgeable and very good work ethic. Also educated me on up coming services available.

Awesome service Christian was respectful, very knowledgeable, and got the job would definitely use his company in the future

My service rep arrived on time, was professional and courtesy, and performed a thorough evaluation of my system. I was provided with a thorough, prioritized report of work that was needed.

Andrew, Mario and Jon provided exceptional service! I'm very pleased with the upgrades to my HVAC system.

Friendly,clean trouble shooting was quick because of his experience and knowledge. I have used Steves in the past and I will use them in the future.

Had our Rancho Cucamonga home serviced by Jon, Jessie and Mario. They provided amazing service. Will definitely recommend this company based on their professionalism and kindness and hard work.

Edit for visit on 4/22: I recevied exceptional service from Angel and Christian! They were kind and efficient for my routine maintenance check and helped me get my AC unit ready for summer in tip top shape! I appreciated how personable they were and they broke down the diagnostics for me so that it was easy to… Read full review

Ac was not working. Called them up, Steven showed up within 2 hours. Got my ac working, much appreciated.

I recently had Five Star Service replace my 2-zone mini-split system, and I couldn’t be happier with the experience. The installation team—Jose, Jon, Jessie, and Mario—were absolute professionals and clearly experts in their field. They installed the new system using the latest R-454B refrigerant, ensuring the setup… Read full review

Angel was very professional and through was a pleasure to meet and help me with the best repairs needed .

Christain was on time & professional. Relpaced exterior A/C fan motor. Everything was explained. Good job. My opinion: cost was high.

Chris U. delivered outstanding service from start to finish. He was punctual, professional, and clearly knowledgeable in his work. He took the time to answer all my questions and made sure everything was running perfectly before leaving. Truly great customer service. I highly recommend Steve’s Five Star Service!

Matthew was terrific. Pleasant, knowledgeable and very efficient. I would definitely recommend Steve’s.

Power surge. Quoted $400+ to replace $20 transformer. Can’t repeat ehat quote was for durge protector. Removed transformer from fau with out my permission. Wsnt it returned

Kevin wil and Kaleb were great and they did a Good job. On time, efficient, friendly.

Chris is a personable, positive energy guy who is highly qualified and diagnosed a baffling problem with our Ecobee thermastat. Even when the HVAC was OFF, the fan would run spontaneously and mysteriously. Chris suggested that the thermostat was continuously sampling the indoor air quality, and when the quality of… Read full review

Angel , was very professional in his service of my system and explained everything to me very clearly and went into detail with our options for system replacement.

I appreciate that Chris put shoe cover on before coming indoors, he was very polite and knowledgeable about are air conditioner, Chris did great work.

Christoper was courteous, compassionate and professional!

In a few words, timely, polite, patient, respectful. professional, personable, and great teamwork from everyone from start to finish. Did the work in good time even though there were unforeseen complications in installation. Angel came promptly and spent a great deal of time explaining the problems of our HVAC and… Read full review

Professional, reliable service.

I'm always happy with your company. Chris is a great technician. Very honest, and friendly.

Christian was very good and got the ac up and running cool as can be

Christian Flores was awesome! He figured out the problem and was able to fix it super fast. He walked me through step by step on the repair. I will definitely request him on my future HVAC needs.

Communication was prompt and accurate, the technician was knowledgeable and pleasant to work with, and the work was completed quickly - we are very pleased

We had our hvac motor fixed because it broke and the hvac system repair man was really helpful and honest with pricing and what you can do for it to be affordable thanks angel he was honest and respectful.

As always, service was stellar, and Chris Urzua got the HVAC system repaired, and working. Keeping our system at top performance is what Steve’s Five Star Service does. It's always a pleasure having Steve’s Five Star Service work on the system, because I know it's going to be done right, at a reasonable price!

Mathew was efficient, courteous & determined my AC needs quickly. Very professional & knowledgeable.

Angel is a great technician explain everything he was doing and different operations i had. Very polite and respectful.

Christian Flores was great to work with as a technician. But completing the loan documents has been a headache.

Mario and Jesse came out to disconnect my AC unit and did a fantastic job. I hope they can also come out when it’s ready to get connected back up. Mario and Jesse came back to reconnect my AC unit and did an awesome job again.

Literally 5 star service. I was made priority especially during a heat wave. Crew and staff are amazing. Will and Kaleb installed my new water heater in record breaking time. Andy, Jon & Jesse installed my new hvac, furnace and ducking with minimal disturbance. The entire process was very comforting knowing I was in… Read full review

Steve’s five star service went to my mother’s house to fix her air conditioner. Kevin and Angel went above and beyond to make sure her problem was solved. They explained everything in detail so she understood clearly what was going on. My mom feels very comfortable with Steve’s five star service and trusts them with… Read full review

I called Steve's to report a problem with our AC, and Chris U. arrived at our home in a little over an hour. He made several trips between the attic where the HVAC control unit is located and the thermostat, and he quickly diagnosed the problem as a faulty thermostat. In addition, he reconnected a broken "C" wire… Read full review

Used Steve’s for plumbing and AC work. Always responsive, on time, fair prices and good work!!

Christian was very friendly and responsive. He communicated well giving updates and explaining what was happening and why. Would highly recommend.

Angel was fast and efficient. He explained everything to me and my HVAC is working great now. I really appreciate Angels professional work.

Chris was very prompt, professional and efficient in identifying the issue with my AC unit.

Today I had my prepaid tune service. John was most helpful and addressed any concerns and questions that I had. John was the consummate professional and certainly reflects your Five Star Service as advertised.

Contacted Steve’s five star service due to my heater stopped working and after having multiple techs come out from a different company , Steve’s sent out Christian Flores , he was able to figure out the problem right away Provided such a detailed diagnosis and was very understanding with my frustration My heat is… Read full review

Andy, Jon, Daniel, and Angel were all great to deal with. My furnace went out on a Friday and on Monday I had a new one installed and running. Angel was very helpful in the consultation and gave me different options to choose from, different repair options or replacement. Ultimately I chose to replace the unit… Read full review

Andy, Jose and Angel were experts at this service call at my home. Professional, friendly and timely. I have already recommended Steve's to a couple of friends and will definitely use Steve's again for my heating and air conditioning needs.

Christian showed up for our service call on time and got right to work, fixing our issue within a few minutes. Super professional, answered all our questions and re adjusted our thermostat and blower speeds he balanced our air and made sure both our AC and heater were working perfectly. Great guy will definitely request him for any future needs.

Excellent customer service!!!! 👏👏👏Right on the ball.. Christian Flores was a very happy 😊 guy with a great smile he did a fantastic though job. We truly believe he has a lot of integrity and he definitely needs a B I G fat raise for always going above and beyond !!!!😊❤️

Andy and Jose did a smooth installation of our new furnace. Christian did a good negotiation with us to get quality for a reasonable price. Steve's is a company that I have confidence in. Highly recommended.

Chris was absolutely kind and professional. He came on time, he wore shoe covers and took great care of our system.

Very much appreciated working with Blake. He treated my issues as if there were his own. Next level service.

Steven Wood from Steve’s Plumbing was on time, courteous and professional. I highly recommend him.

Chris Urzua from Steve 5-Star responded to my service request to fix a thermostat that was not working. He arrived on time the same morning I called. He was pleasant, polite, and professional. He immediately discovered that the power cord to the furnace was unplugged or not completely plugged in. Once the plug… Read full review

Will and Kaleb did an excellent job !

I called for furnace issue and they arrived same day. Chris was great and found issue quite fast. I was very satisfied with service and signed up the their yearly checkups. Thanks Chris.

Chris diagnosed the problem and ordered the part. Unfortunately delivery of the part took a bit. We have heat.....

Chris is an excellent HVAC technician. Chris checked our HVAC system thoroughly and replaced our home air filter as scheduled. He checked/monitored the heating and cooling functions of our unit and all checked out good. He also provided advice/insight into the use of our smart thermostat for which we are thankful.… Read full review

Wasn't his fault. Hit me for 337.00 even after I got yearly service. Terms are cloudy at best.

This was a check up for a hvac issue

Chris was very pleasant and professional, honest and kind. I am very happy with his work.

Had an issue with my furnace and was dreading the process to get it fixed….I went to Steve’s 5 Star Service and I spoke to Steve about it. He told me that I needed peace of mind that the furnace was working properly and he made arrangements. With in 2 days I had a tech (John Zabatta) out to diagnose and explain all… Read full review

The guys at Steve’s five star service are fantastic. Both texts. John and Steve are great to deal with very knowledgeable and professional. I would recommend Steve’s five star service to anyone that’s in need of have installation or repair Our job was a mini split cassette system that was giving us some strange codes that the guys fixed it in no time flat

Steve’s always shows up on time. Knowledgeable, courteous, clean technicians.

Excellent service. Quick. Great communication. Available next day. ⭐️⭐️⭐️⭐️⭐️

The return grill was not cleaned or filter replaced even after requesting as this is a part of the paid service.

Today I had heating service and some repair was needed. John was efficient, knowledgeable, polite, & friendly!

John was extremely professional and laid out all our options. He was detailed and would always ask if we had any questions. I would highly recommend.

Courteous, efficient and put my needs first… even when that meant coming back twice to fix the problem when I changed my mind. Thanks JohnZ

Always quick, very efficient, and most curtious service guys in town! Always ready to remove their shoes to come inside the home too. Those of us who don't wear shoes inside our homes, greatly appreciate it. Thanks for the maintenance!/service call!

Great service! Excellent work in a timely manner!

Steven came out the day after the call and got our AC fixed (failed capacitor) 🙌🏼 prompt, friendly service and (I believe) comparable pricing!

Chris Urzua did a great job he has very good experience and he’s very friendly I recommend him for any repair

We just replaced our air conditioner with Steve's 5star air conditioning and plumbing.Andy fand his crew Horacio,and Daniel were courteous, efficient,knowledgeable, and professional.Jon, service manager, Jose and John were also excellent. I highly recommend them and Steve's for air conditioning. We have been… Read full review

Five stars isn't enough for the installation team- Mario, Jesse, Daniel. They worked very well together - it's hard work and a lot of knowledge is needed for all they did. I felt so good about them and how they treated the job, each other, and me.

matt provided several tips to know. The work was quick and looks organized.

Matthew was the best in the business. I highly recommend him. He’s truly awesome and I highly recommend him to all my family and friends in the neighborhood.

Matthew came out and serviced my AC he was on time and very knowledgeable. He did a great job. I would definitely recommend Steve's five star service.

Quickly diagnosed and got our ac back up and working, thank you so much! Great advice on maintenance. We signed up for the annual maintenance package and even saved about $60 on our repair!

Anthony was very thorough and resolved the problem and very friendly would totally recommend him

I called Steve’s five star service at around 3 PM and they had a technician show up. His name was John and he was very knowledgeable and very professional during the whole time here at my home along with wearing shoe booties whenever he entered the home which I thought was pretty cool. John was very helpful and gave… Read full review

Great service you can depend on. Thanks Matthew.

Anthony did a great job!! Very thorough and personable. Explained everything really well. Ac running great now!!

Quick service and very professional technician Chris did a great job

Very punctual. Very friendly and professional. Had my AC up and running within an hour!

The service tech Matthew McCullough did a great job, talked us through the whole process

Re review. Be aware of these guys. Absolutely terrible what you guys are doing. Bad business. I got it fixed for $200.00. Steve’s Charged Me $90.00 then tried to take me for another $1600.00. Ac blew warm air but everything else was working just fine. they gave me 3 estimates each one totally around $1600. All… Read full review

Good solid friendly service. I would recommend Chris for hiring if he needed so.

Friendly, professional and courteous. Kept me informed on the progress of the installation. I'm pleased with Mario and Jesse.

Our Technician Steven was very professional and courteous. He provided us with honest answers to some questions I had regarding my system. We have been a customer for over 21 years. I highly recommend them.

Professional, timely, efficient, personally engaging. Excellent service.

My mother‘s air conditioning went out on July 1. She was preparing for a big Fourth of July party. She thought that she was gonna have to cancel it, but I called Steve’s and asked if they can come as soon as possible. They scheduled me for the next day between 8 and 12. Steven got here at 11 o’clock and diagnosed… Read full review

Matthew McCullough is one of those rare technicians who can explain to a customer the service needed and can write a comprehensive report for the customer. He explained every question about the problems we were having that caused the shutdown of our Hvac cooling and heating repair. He broke it down in to language I… Read full review

Chris was prompt, professional and did a GREAT JOB servicing our unit and explaining everything that needed to be done and completed. Highly recommend to anyone with hvac needs and or repairs

Steve Wood was very professional and very thorough. His expertise and courtesy was very commendable. That’s why I already go thru Steve’s 5stars company for any AC and plumbing services. I truly love this company. Thanks again Steve for the excellent service.

Recommended highly. Very efficient service and time response. Technicians are extremely polite and helpful. Have been very satisfied with Steve’s Five Star Service Inc. for several service calls over the years.

Great customer service

Prompt, efficient diagnosis and repair of heating system.

Chris came to look at my HVAC he was professional and helpful. He answered all my questions.

2nd time we've used Steve's and called this time because the first time was good. Called because for the first time in 15 years my A/C started draining water out of a pipe on the side of my house. Was able get an appointment the same day between 12-3pm. I looked outside at 12pm and the Steve's van was outside.… Read full review