How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%92+13Replies to reviews 7%71+5Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORESteve's Plumbing Heating & Air Conditioning
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 1,720 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Steve's Plumbing Heating & Air Conditioning for 8 kinds of job.
Steve's Plumbing Heating & Air Conditioning for installation
Clear ✕All 61 Google reviews tagged “Installation” · showing 20
First of all, I would give Steve’s “6” stars if I could. A big shout out to Angel, Andy and Chris for making my new Carrier HVAC system purchase and installation process the best I’ve ever experienced! It was truly outstanding from start to finish. I can’t say enough about them. Angel was so amazing with all of…
Steve's 5 star service did a great job installing a mini split in my Upland home office with the amazing team of gentleman Jose, Jon, Jessie, Brad, Angel, Steven, and Chris! Thank you so much for a wonderful experience!
Kevin, Andy, and Jessie all provided excellent information about the system and the overall installation process. All work was done with professionalism and care that was shown not only in the outcome, but also in the follow-ups. Excellent work and great experience.
I had a great experience with this HVAC company and highly recommend them. The technician Chris Urzua was professional, knowledgeable, courteous, and took the time to explain everything clearly. Plus, he arrived on time! I really appreciated his honesty, attention to detail, and excellent customer service. It’s not…
Jon and Jose were amazing when they installed my new AC and Furnace Carrier system. They were extremely detailed, courteous and Kind with any question that needed answered. They didn't rush the process, took there time to do the Job right..Very clean and organized and handled the install very well! Thank you! They both deserve a bonus!
Steve~Your company installed our FAU/CAC new & we have referred several of our neighbors to you. Most recently, you had your worker install a Capacitor for us in over 100+ degree heat & he even installed 2 filter vents for us an no charge. Your guys are the best. Thank you, Tim
Kevin, Caleb, and Will did an excellent job of replacing our root infested drain lines underneath and in front of our house. Hard digging in cobbly soil, and provided good communication for updates and expectations.
We were really happy with the installation of our new air conditioner and heater. The crew of Andy, Ryder, Brad and Javi - were extremely cordial. Our new air conditioner is working great! We highly recommend using Steve’s Plumbing, Heating and Air Conditioning. We have been using them for over 10 years. We also…
I would like to take a moment to say Thank you. From Angel the service technician to Jose, Jessie, Alex and Jon who installed the unit. I would like to thank each one of you for the excellent work installing our AC unit. Your punctuality and professionalism were truly appreciated. You arrived on time, worked…
Andy and his team were friendly, efficient, timely and was neat. My home is over 100 years old, and I initially had concerns about replacing a unit that was installed over 30 years ago but they conquered all and I now have working air. Again thank you Andy and team you’re the best
I’m extremely happy that I chose Steve’s Five Star Service. When our AC went out on a Thursday during the summer heat in Fontana, I started looking for a company with a strong reputation and consistently good reviews. Steve’s Five Star Service kept appearing on my list, and after my experience with them, I…
We had a new AC unit installed today in our two-story townhome, and I cannot say enough great things about John, Jose, and Franko. On an incredibly hot day, they worked efficiently and maintained a positive, professional attitude from start to finish. They were knowledgeable, helpful, and took the time to answer…
Excellent experience with the Steve's plumbers Kevin and Will to jet our outdoor drains. They were professional and got the job done quickly, yet took the time to explain the process. Thank You Kevin and Will !! UPDATE 5/27/26 Installed 2 new A/C units. Could not be happier! Steve's employees have the highest level…
Andy, Mario, Jon and Jose did an amazing job installing our new Carrier Infinity air conditioning and heater unit! They worked their butts off all day to complete the job in one day! Very caring staff that take pride in their final work product and the needs of my wife and I!! Great teamwork as well amongst all 4 of…
Had our Rancho Cucamonga home serviced by Jon, Jessie and Mario. They provided amazing service. Will definitely recommend this company based on their professionalism and kindness and hard work.
After our first unit with Steve's, we knew would could trust them with upgrading! Our first unit lasted 25yrs and never had major issues. The install and upgrade was much needed and done very professionally. Would recommend to whoever needs a ac repairs or upgrades.
Jose and Jessie were the techs and were very good. They protected the areas they worked in and took care during the removal of the old air conditioning unit. They kept us informed on their progress in installing the new unit throughout the day. We live in Claremont and Steve's is local and has always done a good…
Jose and Andy were great. Very professional and knowledgeable team.They explained the process and ensured they answered all my questions or concerns about the job. A huge plus was how fast they completed the job.
I've run a service business for nearly 20 years, and I learned a thing or two from Steve's 5 Star Service about what it means to be an A+ company. I had a 17-year old HVAC system in my house. 2 systems: one for upstairs and one for downstairs. It was time to replace, so I called several companies for quotes. Why…
From the initial visit from Kevin C. to our home in Rancho Cucamonga, CA . Kevin understood the weight of such a big investment financially replacing both units and furnaces! He was not pushy or made us feel like a customer who he needed to make another sale from. Rather he made us feel like family members. Whatever…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 159 | $83–$1.2k |
| A/C system maintenance | 100 | $27–$529 |
| HVAC system maintenance | 83 | $19–$176 |
| Install AC | 71 | $1.4k–$2.8k |
| A/C system repair | 68 | $202–$998 |
| Heating system installation | 66 | $1.2k–$2.4k |
| Installation | 61 | $680–$1.6k |
| Install thermostat | 37 | — |