How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%92+13Replies to reviews 7%71+5Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORESteve's Plumbing Heating & Air Conditioning
San Bernardino, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 30 water softener repair · 4.9★ from 1,720 Google reviews
Report card
Percentile vs other water softener repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Steve's Plumbing Heating & Air Conditioning for 8 kinds of job.
Steve's Plumbing Heating & Air Conditioning for water heater installation
Clear ✕All 22 Google reviews tagged “Water heater installation” · showing 20
Kevin did an awesome job installing a new water heater and replaced water pressure regulator. Presented himself friendly and professional!
Outstanding customer service and outstanding work done to install Complete A/C heating system in my home. 29 years ago Steve’s 5 Star Service installed my old one with the same care and honesty. . I can’t say enough for all the employees who came to my home, including Angel, Jose, Jon and Jessie. I would definitely…
We had our water heater replaced by Will Eluir and Kaleb Araoz and they were very efficient. Quick to work and very professional. Our membership to Steve’s is so worth it.
Andrew Yerena came to evaluate and replace water heater. After thorough examination he made several recommendations. After explaining everything, he set to work. He first replaced a leaky outdoor faucet then set on replacing the water heater. Andrew is a good representative for Steve’s 5 Star. I would request him should I need to call Steve’s again.
Will Eluir, and Kaleb Araoz had great customer service. Explained in detail about whole installation, and how too turn pilot off and on if come into problems, 💯 % Satisfied with the work done. Highly recommend their services. Keep up the great work. Blessings
Fast and satisfactory! No complaints. Thanks, Pete
I called Steve's Five Star Service when my water heater indicated the burner was going out. Jonathan came out promptly and diagnose my issue as a mid-tier water heater struggling with Upland's famous hard water. He guided me to a solution with a new top tier water heater. Later Will, and Kaleb did a great job…
Have used Steve’s many times with great results. Jonathan B gave stellar service. Very professional work—thanks!
Jose is incredible
This is the second time we have had repairs done by Andrew. He is very nice and very patient with my parents. This time was a new toilet and water heater. He left the room laced cleaner than he found it. Will definitely request Andrew for the next round of repairs.
Steve’s Heating and Air Conditioning were here when they said they would be are respectful in every way. Questions are answered and promises kept. They are clean too.
Price to have the water heater purchased and installed was shocking, but happy the way it is working.
Wow! We called after not being able to get our water heater lit, and their ETA was only an hour and a half same day when we called (which we thought was really good) and the repair guy showed up 20 minutes before the estimated time given! Raymond was very professional, nice and honest. Unfortunately we had to…
My technician Raymond was very professional and informative as he explained in detail the services he would be completing. I will highly recommend Steve’s to family and friends!
Steve's always comes thru on all my plumbing troubles, Technician Kevin had the old & new water heaters out & installed in about 1-1/2 hrs, he was professional, polite plus informative each step of installation of new 50 gallon water tank.
We replaced our entire HVAC system along with a tankless water heater on May 16th & 17th, 2022. We installed Carriers HVAC system with Noritz water heater system and we are beyond happy with everything. For the HVAC we had Rich and George install our system and they were both amazing. They redid our platform…
Steve’s Five Star was very responsive when I called when my water heater failed. Martin, their representative, was service oriented and professional. He quickly replaced my water heater and we had hat water within hours.
Jose did an amazing job. He was professional and knowledgeable. I would highly recommend this business to friends, family, and anyone else.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system repair | 159 | $83–$1.2k |
| A/C system maintenance | 100 | $27–$529 |
| HVAC system maintenance | 83 | $19–$176 |
| Install AC | 71 | $1.4k–$2.8k |
| A/C system repair | 68 | $202–$998 |
| Heating system installation | 66 | $1.2k–$2.4k |
| Installation | 61 | $680–$1.6k |
| Install thermostat | 37 | — |
